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Sales Cold Caller & Lead Generator (English/Spanish)
📌 Rol: Sales Cold Caller & Lead Generator (English/Spanish) - LATAM
🌎 Ubicación: Remoto (LATAM)
💼 Tipo de Contrato: Full time
- 🎓 Formación: No especificada
📋 Descripción General
Buscamos un/a Sales Cold Caller & Lead Generator orientado/a a resultados, con experiencia comprobable en ventas outbound y llamadas en frío, que disfrute de un entorno de prospección de alto volumen y metas exigentes. Esta posición está pensada para profesionales motivados, enfocados en generar leads, agendar reuniones calificadas y mantener un flujo constante de oportunidades comerciales para clientes globales. Formarás parte de Valatam, un equipo que conecta talento bilingüe de Latinoamérica con empresas internacionales y que ha sido certificado como Great Place to Work para el período 2025–2026. El rol combina llamadas en frío, gestión multicanal (teléfono, email, LinkedIn) y uso de CRM para asegurar un seguimiento preciso y profesional.
📋 Responsabilidades Principales
• Agregar un mínimo de 50 leads calificados por semana al CRM y herramientas de outreach, con información completa y precisa.
• Realizar 60+ llamadas diarias y 30+ puntos de contacto multicanal por día (llamadas, emails, LinkedIn).
• Alcanzar al menos 10+ interacciones positivas con prospectos por semana.
• Realizar llamadas outbound en frío, manejar objeciones y dar seguimiento por teléfono, email y LinkedIn para agendar un mínimo de 20 citas al mes.
• Mantener registros precisos y actualizados en HubSpot CRM, incluyendo llamadas, notas y follow-ups.
• Desempeñar otras tareas asociadas al puesto según se requiera.
🎯 Requisitos
• Inglés fluido (C1/C2) y español fluido.
• 1+ años de experiencia en cold-calling y outbound appointment setting.
• Experiencia en ventas B2B (preferida).
• Dominio de CRM (HubSpot) y herramientas de prospección.
• Excelentes habilidades de comunicación y resolución de problemas.
• Home office silencioso, internet estable (≥ 10 Mbps de bajada / 2 Mbps de subida) y conexión de respaldo.
⚠️ Condiciones Adicionales
• Durante los primeros cuatro meses de empleo, es crítico que la persona pueda trabajar desde los países indicados y sin compromisos de viaje.
• Si el candidato/a tiene un viaje planificado en ese período, se solicita aplicar después de su regreso.
🏖️ Beneficios
• Cultura basada en valores: ACTION (get things done), CARE (help others and do things right), OUTSTANDING (operate at the highest standards), DEPENDABLE (own every commitment) y ENERGY (bring positivity every day).
• Ingreso mensual equivalente a USD $870 (posición full time, pago por hora).
• Comisiones sin tope: USD $20 por cada reunión calificada dentro del rango objetivo y USD $50 por cada reunión adicional más allá del objetivo.
• Incrementos salariales anuales y bonos adicionales por desempeño.
• Feriados + PTO.
• Subsidio mensual para seguro médico (después de la inducción).
• Bonos de cumpleaños/aniversario + apoyo para gimnasio/bienestar.
• Clases de fitness online ilimitadas + eventos de empresa y celebraciones de Navidad.
• Más detalles sobre la estructura de pago se compartirán durante el proceso de selección.
B2B Call & Appointment Specialist (English/Spanish) - LATAM
📌 Rol: B2B Call & Appointment Specialist (English/Spanish) - LATAM
🌎 Ubicación: Remoto (LATAM)
💼 Tipo de Contrato: Full time
🎓 Formación: No especificada
📋 Descripción General
Buscamos un/a B2B Call & Appointment Specialist orientado/a a resultados, con experiencia comprobable en ventas outbound y cold-calling, que disfrute de un entorno de alto volumen y metas exigentes. La posición está pensada para profesionales motivados, enfocados en prospección B2B y agendamiento de citas comerciales, capaces de trabajar en un contexto remoto y dinámico. Formarás parte de Valatam, una empresa que conecta talento bilingüe de Latinoamérica con clientes globales y que ha sido certificada como Great Place to Work 2025–2026. El rol se centra en la generación de leads, el contacto constante con prospectos y el cumplimiento de objetivos claros de llamadas, interacciones positivas y reuniones agendadas.
📋 Responsabilidades Principales
• Agregar un mínimo de 50 leads calificados por semana al CRM/herramientas de outreach, con información completa y precisa.
• Realizar 60+ llamadas diarias y 30+ puntos de contacto multicanal por día (llamadas, emails, LinkedIn).
• Lograr al menos 10+ interacciones positivas con prospectos por semana.
• Ejecutar llamadas outbound en frío, manejar objeciones y hacer seguimiento por teléfono, email y LinkedIn para agendar un mínimo de 20 citas al mes.
• Mantener registros precisos y actualizados en HubSpot CRM, incluyendo llamadas, notas y follow-ups.
• Realizar otras tareas asociadas al puesto según se requiera.
🎯 Requisitos
• Inglés fluido (C1/C2) y español fluido.
• 1+ años de experiencia en cold-calling y outbound appointment setting.
• Experiencia en ventas B2B (preferida).
• Dominio de CRM (HubSpot) y herramientas de prospección.
• Excelentes habilidades de comunicación y resolución de problemas.
• Home office silencioso, internet estable (≥ 10 Mbps de bajada / 2 Mbps de subida) y conexión de respaldo.
⚠️ Condiciones Adicionales
• Durante los primeros cuatro meses de empleo, es esencial que la persona pueda trabajar desde los países indicados por la empresa y sin compromisos de viaje.
• Si el candidato/a ya tiene un viaje planificado dentro de ese período, se solicita aplicar después de su regreso.
🏖️ Beneficios
• Ingreso mensual equivalente a USD $870 (posición full time, pago por hora).
• Comisiones sin tope: USD $20 por cada reunión calificada dentro del rango objetivo y USD $50 por cada reunión adicional más allá del objetivo.
• Incrementos salariales anuales y bonos adicionales por desempeño.
• Días festivos + PTO.
• Subsidio mensual para seguro médico (después de la inducción).
• Bonos por cumpleaños/aniversario + apoyo para gimnasio/bienestar.
• Clases de fitness online ilimitadas + eventos de empresa y celebraciones de Navidad.
• Más detalles sobre la estructura de pago se compartirán durante el proceso de selección.
Customer Support Specialist (Cv in English Only)
Ziflow Ltd, a leading creative collaboration platform, is seeking a dedicated Customer Support Specialist to be the first point of contact for customers. This full-time role offers the flexibility to work remotely from anywhere within Mexico, with standard working hours 8:00 am – 4:00 pm PST. The successful candidate will help customers get up to speed with Ziflow, resolve common issues, and contribute to a high level of customer satisfaction. You will collaborate with Product, Development, Sales, Marketing, and Account Management to ensure a cohesive customer experience, while promoting product adoption and retention.
Apply from getonbrd.com.
Role Responsibilities
- Become a Ziflow product expert—understand the product, pricing, systems, and operational procedures.
- Efficiently manage first-level support inquiries via email and live chat; escalate complex issues to appropriate teams.
- Assess and resolve common customer issues; document interactions and escalate when necessary.
- Educate customers on latest product features and enhancements.
- Maintain high customer satisfaction through superior service quality.
- Log and track customer interactions, sales activities, and relevant data using proprietary systems.
- Coordinate with Product & Development, Account Management, Sales, and Marketing to ensure a seamless customer experience.
About the Perfect Candidate
- At least 1 year of experience in a customer service role, preferably in a Tier 1 support capacity.
- Exceptional English communication skills, both written and spoken (min C1).
- Analytical thinker with effective problem-solving abilities.
- Patience, attention to detail, openness, and creativity; able to thrive under pressure and manage stress.
- Strong multitasking, prioritization, and workload management skills.
- Independent and self-driven, yet collaborative and proactive in a team environment.
- Prior experience with customer support or project management software (e.g., Intercom, Maxio, Productboard) is highly valued.
- A strong understanding of APIs and Webhooks is a significant asset.
Desirable but Not Required
Experience with B2B SaaS support, familiarity with ticketing and CRM systems, and exposure to software onboarding processes. Comfort with learning new tools quickly and translating technical information into clear, user-friendly guidance. A proactive attitude toward continuous improvement and customer advocacy.
Why Join Ziflow
Join a global, inclusive team working in a fast-growing SaaS environment. Ziflow emphasizes healthy work/life balance, opportunities for professional growth, and collaboration across Product, Development, Sales, and Marketing. Our team operates in a flexible, remote-friendly culture with a focus on delivering exceptional customer experiences. We value diversity and belonging, and welcome applicants from all backgrounds across the world.
Customer Success Analyst
This offer is exclusive to getonbrd.com.
Funciones y responsabilidades
- Gestionar proactivamente la relación con los clientes para asegurar su éxito, satisfacción y retención.
- Resolver de forma eficaz los problemas y requerimientos reportados para garantizar la continuidad y calidad del servicio.
- Identificar y desarrollar oportunidades de crecimiento (cross-selling y up-selling) dentro de la cartera de clientes.
- Mantener una comunicación efectiva y constante, asegurando respuestas oportunas a las necesidades del cliente.
- Trabajar con equipos de producto, servicios y soporte para garantizar la entrega de soluciones alineadas a los objetivos del cliente.
- Analizar métricas de uso, satisfacción y resultados operativos para proponer mejoras y acciones preventivas.
- Elaborar informes y presentaciones de valor para clientes y stakeholders internos.
Descripción del perfil y requisitos
Requisitos mínimos: formación en Ingeniería Civil, Comercial o Industrial.
- Nivel avanzado de Office (Excel, PowerPoint)
- Manejo básico de herramientas de BI (Power BI, Tableau, Python Pandas, etc.).
- Conocimientos en logística y análisis de datos son deseables.
Habilidades de comunicación, excelencia, orientación al cliente, trabajo en equipo y capacidad para gestionar múltiples clientes y proyectos simultáneamente.
Competencias y experiencia deseables
Beneficios
Horario laboral: Lunes a viernes Full Time⏱️
Proyectos retadores y uso de tecnologías a la vanguardia 🤓
Asignación por concepto de movilización y colación🪙
Customer Success
© getonbrd.com.
Key Responsibilities
- Lead client acquisition efforts through outbound (frío) and inbound channels.
- Conduct follow-ups with clients, schedule meetings, and manage ongoing communication.
- Prepare and send commercial proposals tailored to client needs and outcomes.
- Ensure accurate and up-to-date information in CRM and Niuro’s internal platforms.
- Conduct Fit-Cultural assessments to align talent with client requirements and project needs.
- Collaborate with sales, delivery, and operations to drive client success, retention, and expansion opportunities.
- Monitor client health, gather feedback, and coordinate internal resources to resolve issues and maximize value.
Requirements
- Degree in Industrial Engineering, Business, Commercial Engineering, or related fields.
- Conversational English required to communicate effectively with international clients.
- Strong commercial acumen and excellent communication skills to engage with both potential and existing clients.
- Organized, proactive, and detail-oriented with the ability to manage multiple priorities and deadlines.
- Experience in client-facing roles and working with CRM tools to manage pipelines and client data.
Desirable
- Prior experience in Customer Success or Sales within B2B SaaS or technology services.
- Proficiency with CRM platforms (e.g., Salesforce, HubSpot) and analytics to track KPIs and client health.
- Multilingual abilities (e.g., Spanish, Portuguese) and comfort communicating with diverse global clients.
- Ability to work independently, demonstrate adaptability, and demonstrate a customer-centric mindset with a problem-solving approach.
- Experience coordinating with cross-functional teams (sales, delivery, finance, operations) in a remote-first organization.
Benefits
Customer Support Specialist
This job offer is available on Get on Board.
Role and Responsibilities
- Handling inbound client calls empathetically and professionally.
- Utilizing CRM tools such as HubSpot, Salesforce, Zendesk, or similar platforms to document interactions and track customer issues.
- Meeting and exceeding weekly performance goals related to response times, client satisfaction, and resolution rates.
- Maintaining clear and effective communication in both English and Spanish.
- Managing multiple customer cases simultaneously without compromising quality.
- Escalating complex issues appropriately to ensure timely resolution.
- Contributing to process improvements and knowledge base updates to enhance team efficiency and customer experience.
Required Skills and Qualifications
- Fluent verbal and written communication skills in English and Spanish.
- Solid understanding of telecommunications concepts and terminology.
- Proven experience with CRM platforms such as HubSpot, Salesforce, Zendesk, or comparable systems.
- Excellent communication, active listening, and empathy to build rapport with customers.
- Patience and professionalism, especially when handling challenging situations.
- Strong organizational skills to manage numerous interactions efficiently.
- Goal-oriented mindset to achieve and exceed performance targets consistently.
- Ability to work cooperatively in a team environment with flexible schedule needs including rotating shifts.
Preferred but Not Required
- Experience working in multinational or remote teams.
- Familiarity with multiple CRM platforms and the ability to quickly adapt to new software.
- Background in handling technical or product support cases in telecommunications.
- Additional language skills beyond English and Spanish.
- Exposure to performance metrics management and continuous improvement initiatives.
Why Join Niuro?
Payroll Systems Technical Specialist
Niuro connects projects with elite tech teams, delivering autonomous, high-performance engineering groups to top U.S. companies. In this engagement, you will lead the design, implementation, and operation of end-to-end ML solutions for image and video analytics within a mining-industry context. The project emphasizes scalable ML pipelines, robust model quality, and strong MLOps practices to ensure reliable production deployment. You will collaborate closely with cross-functional teams to produce impactful ML products and maintain production-grade delivery standards.
Apply without intermediaries from Get on Board.
About the Role
We’re looking for a Junior Payroll Systems Technical Specialist for a Part-Time job to support our client’s Chilean payroll system.
This role focuses on resolving incidents, supporting Previred-related processes, and assisting with technical fixes in payroll integrations and calculations.
Ideal for someone early in their career who understands Chilean payroll fundamentals and wants to grow in a technical role involving C#, SQL Server, and payroll systems.
🔹 Payroll Support (in Chile): Assist in resolving issues related to liquidaciones, imposiciones, finiquitos, and special payments.
🔹 Previred Operations: Support file generation, error validation, and troubleshooting for monthly submissions.
🔹 Technical Troubleshooting: Help analyze and fix issues in C#, SQL queries, and payroll workflows.
🔹 Incident Resolution: Provide on-demand support, document fixes, and ensure traceability.
🔹 System Validation: Assist in reviewing corrections in QA and verifying stable promotion to production.
Key Responsibilities
✅ Experience in payroll Support (in Chile): Assist in resolving issues related to liquidaciones, imposiciones, finiquitos, and special payments
✅ 1–2 years of experience in payroll systems or remuneraciones in Chile
✅ Knowledge of Previred, file structures, and typical validation errors
✅ Experience with C# and SQL Server
✅ Spanish fluency (required)
✅ Ability to work independently with guidance when needed
✅ Availability: 50–60 hours per month (approx. 30 USD per hour )
Opcionales
🔸 Experience in support Level 1–2
🔸 Familiarity with APIs or system integrations
🔸 Exposure to debugging tools or QA processes
Extras
We provide the opportunity to participate in impactful and technically rigorous industrial data projects that drive innovation and professional growth. Our work environment emphasizes technical excellence, collaboration, and continuous innovation.
Niuro supports a 100% remote work model, allowing flexibility in work location globally. We invest in career development through ongoing training programs and leadership opportunities, ensuring continuous growth and success.
Upon successful completion of the initial contract, there is potential for long-term collaboration and stable, full-time employment, reflecting our long-term commitment to our team members.
Joining Niuro means becoming part of a global community dedicated to technological excellence and benefiting from a strong administrative support infrastructure that enables you to focus on impactful work without distraction.
Senior Technical Support Lead
Find this vacancy on Get on Board.
Key Responsibilities
- Lead and coordinate the technical support team to resolve platform incidents efficiently.
- Manage user requests via Zendesk, ensuring SLA compliance and high-quality responses.
- Troubleshoot and diagnose issues in Windows environments and document fixes.
- Communicate recurring issues to QA and engineering teams for long-term improvements.
- Maintain technical documentation and internal knowledge bases.
- Monitor team performance and contribute to process improvements.