Resource Management Intern
ServiceRocket - Santiago (Hybrid)
Salary:
Gross salary
$550
Type:
Tiempo completo
Tags: Jira Confluence Google Sheets Data Integrity
G'day!
We are ServiceRocket🚀, a global tech-enabled services company headquartered in Palo Alto, California. Our purpose is to be the single most reliable partner in the acceleration of your growth. At ServiceRocket, we are committed to the development of every Rocketeer and the trust of every customer.
We are ServiceRocket🚀, a global tech-enabled services company headquartered in Palo Alto, California. Our purpose is to be the single most reliable partner in the acceleration of your growth. At ServiceRocket, we are committed to the development of every Rocketeer and the trust of every customer.
Twenty years on and counting, we’ve got your back.
Why is ServiceRocket the place for you 🧡
- A 20+ year tech services expert of many solutions and partnerships with industry giants.
- Our diverse world of Rocketeers lives by our values with a collaborative mindset resulting in a 4.7 rating on Glassdoor.
- We have been certified as a best place to work for our US, Chile and Malaysian offices.
- Our culture rocks! You’ll join a fun-loving and inclusive work environment that supports your professional growth and personal well-being.
- Our diverse world of Rocketeers lives by our values with a collaborative mindset resulting in a 4.7 rating on Glassdoor.
- We have been certified as a best place to work for our US, Chile and Malaysian offices.
- Our culture rocks! You’ll join a fun-loving and inclusive work environment that supports your professional growth and personal well-being.
Visit our website to learn more and become a part of our Rocketeer Nation.
Job opportunity on getonbrd.com.
What you’ll be doing 💪
We are looking for a proactive, organized intern with strong spoken English skills to support our Resource Management team with administrative tasks, report generation, and simple automation efforts. This role offers the opportunity to work directly with the Director of Operations and gain hands-on experience in operational management and process improvement in a dynamic, multicultural environment.
- Support daily resource management activities, including assignment changes, availability monitoring, and system updates to maintain accurate workforce tracking.
- Perform essential administrative tasks that facilitate smooth resource operations and communication within teams.
- Generate detailed weekly and monthly reports focused on capacity, utilization, and project assignments to inform decision-making.
- Develop and implement simple automation tools using Google Sheets and Google Apps Script to streamline repetitive manual processes and enhance efficiency.
- Collaborate cross-functionally with other departments to ensure data integrity, consistency, and timely updates across systems.
- Document existing workflows and propose process improvements to optimize team performance and operational effectiveness.
- Participate actively in meetings and follow-up sessions led by the Director of Operations, contributing to operational strategy and execution.
What you’ll bring to the table 🧑💻
- Currently pursuing a degree in Business Engineering, Business Management, or similar. Alternatively, you can be considered for the position as long as you can generate a student's insurance document by your educational center.
- Intermediate to advanced proficiency in Google Sheets (formulas, pivot tables, etc.).
- Basic knowledge of Google App Script is a plus.
- Strong spoken English (no need to be certified)
- Familiarity with Atlassian tools (Jira, Confluence) is a plus.
- Excellent organizational skills, attention to detail, and eagerness to learn.
- Intermediate to advanced proficiency in Google Sheets (formulas, pivot tables, etc.).
- Basic knowledge of Google App Script is a plus.
- Strong spoken English (no need to be certified)
- Familiarity with Atlassian tools (Jira, Confluence) is a plus.
- Excellent organizational skills, attention to detail, and eagerness to learn.
Why join ServiceRocket? 🚀
At ServiceRocket, we offer a compelling environment that encourages professional development and personal well-being.
This opportunity offers flexible working hours and 1-2 days at the Manquehue office.
This opportunity offers flexible working hours and 1-2 days at the Manquehue office.
For Interns, we will provide a laptop and other technological supplies.
Work mostly remotely, with access to our office equipped with games and snacks for collaboration when desired.
Join a fun, inclusive culture based on our core values: think team, share knowledge, delight the customer, talk straight, and build processes to drive outcomes.
Additional perks for FTE include comprehensive health insurance, corporate events, vacation from day one, wellness days, cultural heritage and community days, Rockettoria allowance, collective insurance, compensation fund, stock options, and much more.
Library
Access to a library of physical books.
Wellness program
ServiceRocket offers or subsidies mental and/or physical health activities.
Accessible
An infrastructure adequate for people with special mobility needs.
Flexible hours
Flexible schedule and freedom for attending family needs or personal errands.
Meals provided
ServiceRocket provides free lunch and/or other kinds of meals.
Partially remote
You can work from your home some days a week.
Bicycle parking
You can park your bicycle for free inside the premises.
Digital library
Access to digital books or subscriptions.
Computer provided
ServiceRocket provides a computer for your work.
Informal dress code
No dress code is enforced.
Beverages and snacks
ServiceRocket offers beverages and snacks for free consumption.
Source: GetOnBoard | Main Category: Op. Management