The ideal candidate will have 2 to 4 years of experience in account, project, or order management, preferably in a B2B environment. Strong communication skills in English, both written and verbal, are crucial for managing client relationships and cross-functional team collaborations. Attention to detail and organizational skills are essential to manage complex workflows with accuracy and timeliness. You should be comfortable working independently in a dynamic and fast-paced remote setting while maintaining a high degree of professionalism. Experience related to merchandise, supply chain, or production processes will significantly enhance your ability to succeed in this role. Familiarity with standard workplace collaboration tools such as Google Workspace and Slack is expected. Additionally, availability to work within US time zones is mandatory to align with client needs and internal operations.

Your soft skills should include problem-solving aptitude, proactive communication, adaptability, and the ability to handle escalated issues calmly and effectively. You should demonstrate a strong customer service mindset and a commitment to continuous learning and process enhancements.