Remote Machine Learning Jobs

Employment Type: Full-time Contractor, Remote
Working Hours: 9:00 AM – 6:00 PM  Local Time

About the Role

We are looking for a proactive GenAI Engineer / AI Builder/ AI Agent Associate / AI Application Specialist to design and build AI-powered workflows and AI Agents that enhance business productivity across multiple business functions.

You will design, build, and maintain AI solutions that automate business processes, improve operational efficiency, and enable effective Human + AI collaboration across different business functions.

Your initial focus will be supporting our AI and Risk Management team. As our AI capabilities continue to grow, you will work with other business functions to build practical AI solutions that improve productivity and operational excellence.

This role is ideal for someone who enjoys rapidly transforming business requirements into scalable AI applications and turning ideas into real business outcomes.

Key Responsibilities

AI Agent & Workflow Development

·       Design, build, and maintain AI Agents for business operations.

·       Develop monitoring, logging, and observability for agent behaviors and safety rules.

·       Develop AI-powered workflows that automate repetitive business processes.

·       Translate business requirements into practical AI solutions.

·       Build scalable AI applications that improve productivity and operational efficiency.

·       Integrate AI solutions with internal systems and third-party platforms.

Business AI Applications

·       Develop AI solutions across different business functions, including Risk Management, Testing, Marketing, Operations and Customer Support.

·       Identify opportunities where AI can automate manual work, improve decision-making, and streamline business operations.

AI Development

·       Build AI applications using modern Large Language Models (LLMs).

·       Design prompts, AI workflows, and multi-agent solutions for different business scenarios.

·       Develop solutions using RAG, MCP, Function Calling, Memory, and Tool Calling.

·       Integrate LLM APIs into internal platforms and automation pipelines.

·       Build AI workflows using both code-based and low-code/no-code platforms where appropriate.

·       Continuously evaluate emerging AI technologies and recommend practical business applications.

Requirements

·       1–3 years of experience building AI applications, AI Agents, or workflow automation solutions.

·       Hands-on experience with leading AI models such as OpenAI (GPT), Openclaw, Claude, Gemini, DeepSeek, Qwen, Llama, or similar LLMs.

·       Experience using modern AI development tools such as Cursor, Claude Code, Codex, Gemini CLI, Genspark, Manus, OpenHands, or similar AI-assisted development tools.

·       Familiarity with AI Agent frameworks, Agentic AI Concepts (planning, tool-using agents, retrieval-augmented generation) — practical exposure or side projects acceptable.

·       Experience integrating AI solutions with APIs, third-party services, or internal business systems.

·       Basic programming skills in Python and familiarity with prompt engineering, AI workflow design, or RAG.

·       Experience building multi-agent systems, workflow automation platforms and or deploying AI applications into production environments.

·       Experience in FinTech, Trading, Risk Management and or digital asset.

·       Strong analytical, problem-solving, and communication skills, with a passion for learning and applying emerging AI technologies.

Why Join Us

• Fully remote working environment with your local working hours.
• Build AI solutions that solve real business problems.
• Work across multiple business functions and help shape the company's AI transformation.
• Work with the latest AI technologies, LLMs, AI Agents, workflow automation, and modern AI development tools.
• Opportunity to build practical AI applications with direct business impact.

Build something people love

Wealthsimple's mission is to help everyone achieve financial freedom – by making financial services simple, transparent, and low-cost. We're Canada's largest fintech, trusted by over 3 million clients with more than $100 billion in assets. We move fast, we own our work, and we care deeply about the people using our products. If that sounds like you, keep reading.

We're proud of what we've built — and we're just getting started. Read our Culture Manual and learn more about how we work.

About the team

The AI Systems team is focused on building Wealthsimple's first-party AI tools and platforms. We design, develop, and operate the systems that bring AI capabilities directly into the hands of our teams and clients - from intelligent assistants and workflow automation to internal productivity tools powered by large language models.

We're looking for software developers who are excited about building production-grade AI systems end-to-end: from frontend interfaces to backend services, infrastructure to deployment. This isn't a research role - it's a hands-on engineering role where you'll ship real products, collaborate with stakeholders across the company, and continuously evolve our AI platform as the technology and our needs grow.

In this role, you'll have the opportunity to:

• Design, build, and operate first-party AI tools and platforms that serve internal teams and Wealthsimple clients.

• Develop full-stack features across React frontends and Golang backend services, delivering complete, production-ready systems.

• Work closely with stakeholders across product, engineering, operations, and business teams to identify opportunities for AI-driven features and translate them into working software.

• Build and maintain containerized microservices, ensuring our AI platforms are reliable, scalable, and easy to deploy.

• Integrate large language models and other AI capabilities into our tools through well-designed APIs and service layers.

• Contribute to platform architecture decisions, helping shape how AI systems are built and operated at Wealthsimple.

• Iterate quickly on new features and prototypes, balancing speed of delivery with long-term maintainability.

• Establish patterns and best practices for AI system development that other teams can adopt.

Our technologies:

• React for frontend development

• Golang for backend services

• Container-based architecture (Docker, Kubernetes)

• AWS infrastructure

• PostgreSQL and Redis for data persistence and caching

• LLM APIs and AI/ML tooling

• Datadog, Sentry, and Mixpanel for monitoring and observability

• AI-assisted development workflow

What you bring:

• Experience building and shipping production software as a full-stack or backend-focused developer.

• Strong proficiency in Golang and React, or demonstrated ability to ramp quickly on both.

• Hands-on experience with containerized architectures (Docker, Kubernetes) and cloud-native deployment patterns.

• Interest in or experience with AI/ML systems, LLM integrations, or building AI-powered products.

• Ability to work across the full stack - from crafting user interfaces to designing APIs and backend services.

• A product-oriented mindset: you care about the end-user experience and work with stakeholders to deliver features that solve real problems.

• Clear communication with both technical and non-technical teams.

• Comfort operating in a fast-moving environment where priorities and technology evolve quickly.

Nice-to-have's:

• Experience building developer tools, internal platforms, or productivity software.

• Familiarity with LLM APIs (OpenAI, Anthropic, etc.), prompt engineering, or retrieval-augmented generation (RAG) patterns.

• Background in building event-driven or streaming architectures.

• Experience with CI/CD pipelines and infrastructure-as-code.

• Background in financial services or regulated industries.

Why Wealthsimple?

🌸 Top-tier health benefits and life insurance

📈 Long-term group savings with employer match, through Wealthsimple for Business

🌴 20 vacation days, 4 wellness days, and unlimited sick and mental health days per year

✈️ 90 days away: work outside Canada for up to 90 days per year

👥 Employee resource groups, including Rainbow (2SLGBTQ), Women of WS, and Black at WS

🌎 We are a hybrid team with over 1,500 employees across North America. The people are one of the best parts of working here: you'll collaborate with incredibly talented, curious, and driven teammates who are deeply committed to doing great work.

ICYMI

Technology & Innovation at Wealthsimple: We move quickly and build thoughtfully. That means we're always looking for better ways to work — whether that's new tools, AI, or rethinking how we approach a problem. We don't expect you to have all the answers, but we do expect curiosity and a willingness to evolve alongside the products we're building.

Inclusion Statement: We're building products for a diverse world, and we need a diverse team to do it well. We strongly encourage applications from everyone, regardless of race, religion, colour, national origin, gender, sexual orientation, age, marital status, or disability status.

Accessibility Statement: We're committed to an accessible hiring experience. If you need any accommodations throughout the interview process, please let us know — we'll work with you to make sure you have what you need. We also welcome any feedback on how we can better accommodate candidates with accessibility needs.

AI in Hiring: We may use artificial intelligence (AI) tools to support parts of our hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our team but don't replace human judgment – all final hiring decisions are made by people. If you have questions about how your data is used, reach out to us.

• Prepare and update system design drawings in DWG format based on instructions from the design team.
• Transpose client-supplied general arrangement (GA) layouts into graphical and text formats.
• Create detailed design sheets to support system design requirements.
• Assist in design revisions and updates throughout the project life cycle.
• Prepare final As-Built drawings to support O&M documentation.
• Work with 3D design formats such as Autodesk Revit when required.
  
  

• 2–3 years of experience using AutoCAD 2D and Autodesk Revit 3D.
• Strong attention to detail and accuracy in technical documentation.
• Ability to collaborate effectively within a design team environment.
  
  

• Work Set up: Remote (Part-time)
• Work Schedule: Monday to Friday; 9:00 a.m. to 13:00 p.m. Greenwich Mean Time
• Diverse Challenges: Each day offers fresh opportunities and unique challenges that keep your work engaging and rewarding.
• Team Collaboration: Join forces with a supportive team, where your insights and contributions are valued.
• Inclusivity: Be part of an inclusive and diverse workplace that values your contributions. Work with the internal team to ensure timely delivery of services to clients and ensure that clients & expectations are met.

• Benefits*- Medical, Dental, Paid Vacation, and 401(k)
• *Benefits vary based off hours worked and position
• Paid Weekly
• Dough & Degrees - 100% Paid Online Tuition at Purdue University Global among other Online Universities
• Flexible Hours
• 50% off Discounts
• Direct Deposit and Debit (Pay) Cards
• On-going Training Programs
  

Senior Site Reliability Engineer - AI Infrastructure

Location: Global Remote / San Francisco · Full-Time

About Andromeda

Andromeda Cluster was founded by Nat Friedman and Daniel Gross to give early-stage startups access to the kind of scaled AI infrastructure once reserved only for hyperscalers.

We began with a single managed cluster — but it filled almost instantly. Since then, we’ve been quietly building the systems, network, and orchestration layer that makes the world’s AI infrastructure more accessible.

Today, Andromeda works with leading AI labs, data centers, and cloud providers to deliver compute when and where it’s needed most. Our platform routes training and inference jobs across global supply, unlocking flexibility and efficiency in one of the fastest-growing markets on earth.

Our long-term vision is to build the liquidity layer for global AI compute — a marketplace that moves the infrastructure and workloads powering AGI not dissimilar to the flows of capital in the world’s financial markets.

We are expanding to new frontiers to find the brightest that work in AI infrastructure, research and engineering.

The Role

This is not a generalist SRE role.

You will design, operate, and debug large-scale GPU infrastructure used for distributed training and inference, working directly with customers pushing the limits of modern AI systems.

We’re looking for engineers who have personally run GPU clusters in production, understand the failure modes of distributed training, and can reason about performance from network fabric → kernel → framework.

What You’ll Own

• GPU Cluster Architecture: Design and evolve multi-provider, multi-region GPU compute clusters optimized for large-scale training. Make topology-aware scheduling, networking, and storage decisions that directly impact training throughput and cost efficiency.

• Customer Technical Partnership: Serve as the primary technical point of contact for customers running large-scale training workloads. Onboard, troubleshoot, and optimize, often in real time.

• Reliability & Performance Engineering: Define SLOs and error budgets that account for the unique failure modes of GPU infrastructure (ECC errors, NVLink degradation, NCCL timeouts). Own capacity planning across heterogeneous GPU fleets optimized for training throughput.

• Networking & Fabric Health: Ensure the health and performance of high-speed interconnects (InfiniBand, RoCE, NVLink) that underpin distributed training. Diagnose and resolve fabric-level issues that degrade collective operations.

• Observability: Build deep visibility into GPU utilization, memory pressure, interconnect throughput, training job performance, and hardware health. Go well beyond standard infrastructure metrics.

• Automation & Tooling: Build production-grade automation for cluster provisioning, GPU health checks, job scheduling, self-healing, and firmware/driver lifecycle management.

• Incident Leadership: Lead incident response for complex, multi-layer failures spanning hardware, networking, orchestration, and ML frameworks. Drive blameless postmortems and systemic fixes.

What We’re Looking For

• GPU Systems Expertise: Deep, hands-on experience operating large-scale GPU clusters (NVIDIA A100/H100/B200 or equivalent). You understand GPU memory hierarchies, ECC behavior, thermal throttling, and hardware failure modes from direct experience not documentation.

• High-Performance Networking: Production experience with InfiniBand, RoCE, or NVLink fabrics in the context of distributed training. You can diagnose why an all-reduce is slow, identify a degraded link in a fat-tree topology, and reason about congestion control at scale.

• Distributed Training & ML Frameworks: Working knowledge of how large training jobs actually run — NCCL, CUDA, PyTorch distributed, DeepSpeed, Megatron, FSDP, or similar. You don't need to write the models, but you need to understand what's happening at the systems level when a 1,000-GPU training run stalls.

• Linux & Systems Internals: Expert-level Linux knowledge: kernel tuning, driver management (NVIDIA drivers, CUDA toolkit), cgroup/namespace internals, performance profiling at the syscall and hardware level.

• Kubernetes & Orchestration: Strong experience running Kubernetes in production with GPU workloads, including device plugins, topology-aware scheduling, multi-cluster federation, and custom operators. Experience with Slurm or other HPC schedulers is equally valued.

• Automation & Software Engineering: Strong engineering skills in Python, Go, or Bash. You build production-grade tools and services, not just scripts. Infrastructure-as-Code proficiency (Terraform, Helm, Ansible, or equivalent).

• Observability & Monitoring: Hands-on experience building monitoring and alerting for GPU infrastructure, not just Prometheus/Grafana basics, but GPU-specific telemetry (DCGM, nvidia-smi, fabric manager metrics) integrated into actionable dashboards.

• Incident Management: Proven track record leading incident response for complex distributed systems where the failure could be in hardware, firmware, networking, drivers, orchestration, or application code and you need to narrow it down fast.

Strong Candidates May Have

• Distributed Storage: Experience with high-performance parallel file systems (VAST, Weka, Lustre, GPFS) and the checkpoint I/O and data-loading bottlenecks that come with large training runs.

• Training Optimization: Experience profiling and optimizing distributed training performance: identifying stragglers, tuning collective communication strategies, improving MFU (Model FLOPs Utilization), and reducing idle GPU time across large runs.

• Cluster Buildout & Hardware: Experience involved in physical cluster design - rack layout, power/cooling constraints, network topology design, and hardware validation/burn-in at scale.

• Team Leadership: Experience leading or mentoring a team of infrastructure engineers. We're growing and need people who raise the bar for everyone around them.

Why You’ll Love It Here

This is a high-impact, senior builder’s role. You’ll have significant ownership and autonomy to shape how our systems run at a foundational level, working directly with customers and providers while architecting the infrastructure backbone for reliable, scalable AI compute. You’ll influence technical direction and help define what world-class AI infrastructure operations look like.

Andromeda Cluster is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Our Local Programs and Regulatory Compliance team is responsible for ensuring compliance with local laws and regulations in the countries where we operate.

Crypto.com | Derivatives North America (“CDNA”) presents a unique opportunity for a full time Analyst to join its Market Regulation team.  CDNA is a U.S. derivatives exchange registered with and regulated by the CFTC as a contract market and clearing organization.  CDNA currently offers fully-collateralized event contracts and will be offering traditional futures products in the near future.  The Market Regulation Department is responsible for enforcing the Exchange’s rules through market advisories, investigations, trade surveillance, and disciplinary actions. 

In this position you will be responsible for detecting and investigating trading activity in derivatives markets to detect potential violations of Exchange rules and CFTC Regulations applicable to trading across multiple asset classes traded on CDNA markets, and provide guidance to market participants based on their dynamic needs.  You must be professional, proactive, analytical, able to collaborate with others and create efficient, innovative approaches to gathering and analyzing data, and communicate clearly and concisely.

This is a remote opportunity open to candidates located in the UAE.

Real-Time Market Monitoring

• 
  

  Perform real-time monitoring of all exchange activity, security feeds, and product safety data to identify potential market abuse (wash trading, spoofing, etc.) and ensure price discovery is fair and not manipulated.

  
  


• 
  

  Monitor real-time market data to ensure participant compliance with margin requirements and position limits. 

  
  


• 
  

  Utilize surveillance tools and dashboards to flag anomalies and escalate concerns.

  
  

Trade Analysis & Investigation

• 
  

  Conduct post-trade reviews and forensic analysis of flagged transactions.

  
  


• 
  

  Conduct investigations of potential rule violations by obtaining testimony, compiling records and drafting investigative reports for presentation to the Chief Regulatory Officer.

  
  


• 
  

  Prepare detailed reports on findings and recommend appropriate actions.

  
  

Regulatory Compliance

• 
  

  Ensure adherence to applicable regulations (e.g., SEC, CFTC, FINRA, etc.) and internal policies.

  
  


• 
  

  Assist in preparing responses to regulatory inquiries and audits.

  
  

Policy Development & Enforcement

• 
  

  Contribute to the development and refinement of surveillance protocols and compliance frameworks.

  
  


• 
  

  Support enforcement of KYC/AML procedures and transaction monitoring.

  
  

Cross-Functional Collaboration

• 
  

  Work closely with Legal, Risk, and Technology teams to improve surveillance systems and compliance workflows.

  
  


• 
  

  Liaise with external regulators and industry bodies as needed.

  
  

• Bachelor’s Degree in Economics, Finance, Math or Juris Doctorate


• 4+ years in Compliance in financial services, or equivalent experience


• Experience in Derivatives or Prediction Markets


• Experience in Tradfi or Crypto space


• Familiarity with futures markets, commodities and trading


• Familiarity with Trade Surveillance Platforms is a must


• Comfortable working in a fast paced, high-stress environment


• Ability to communicate with market participants, federal regulators and executive management


• Knowledge of futures exchange operations, trading, risk management or regulations.


• This role requires flexibility to work weekends and evenings as needed

Life @ Crypto.com

Empowered to think big. Try new opportunities while working with a talented, ambitious and supportive team.

Transformational and proactive working environment. Empower employees to find thoughtful and innovative solutions.

Growth from within. We help to develop new skill-sets that would impact the shaping of your personal and professional growth.

Work Culture. Our colleagues are some of the best in the industry; we are all here to help and support one another.

One cohesive team. Engage stakeholders to achieve our ultimate goal - Cryptocurrency in every wallet. 

Work Flexibility Adoption. Flexi-work hour and hybrid or remote set-up

Aspire career alternatives through us - our internal mobility program offers employees a new scope.  

Work Perks: crypto.com visa card provided upon joining 

Are you ready to kickstart your future with us? 

Benefits

Competitive salary

Attractive annual leave entitlement including: birthday, work anniversary

Aspire career alternatives through us. Our internal mobility program can offer employees a diverse scope.  

Work Perks: crypto.com visa card provided upon joining 

Our Crypto.com benefits packages vary depending on region requirements, you can learn more from our talent acquisition team.

About Crypto.com:

Founded in 2016, Crypto.com serves more than 150 million customers and is the world's fastest growing global cryptocurrency platform. Our vision is simple: Cryptocurrency in Every Wallet™. Built on a foundation of security, privacy, and compliance, Crypto.com is committed to accelerating the adoption of cryptocurrency through innovation and empowering the next generation of builders, creators, and entrepreneurs to develop a fairer and more equitable digital ecosystem.

Learn more at https://crypto.com. 

Crypto.com is an equal opportunities employer and we are committed to creating an environment where opportunities are presented to everyone in a fair and transparent way. Crypto.com values diversity and inclusion, seeking candidates with a variety of backgrounds, perspectives, and skills that complement and strengthen our team.

Personal data provided by applicants will be used for recruitment purposes only.

Please note that only shortlisted candidates will be contacted.

COMPANY SUMMARY
Sorcero's medical AI platform transforms life sciences decision-making, accelerating patient access to life-saving treatments. By harnessing insights from global medical data, we empower industry leaders to deliver breakthrough therapies. Founded in 2018 by pioneers in AI, public health, and personalized content, Sorcero is a Certified B Corp headquartered in Washington, DC. Our innovation has been recognized by over a dozen awards, including Fast Company's Most Innovative companies of 2024, and six foundational medical AI patents. For more information, visit www.sorcero.com.

WHY JOIN SORCERO?
Sorcero transforms decision-making in life sciences by empowering stakeholders with insights to improve patient outcomes. By joining our team, you will play a critical role in our growth and success by collaborating with our network of passionate entrepreneurs to build a scalable, impactful organization. Sorcero provides a supportive community to bring out the best in each of us through flexible working arrangements and meaningful interactions with global teammates.

Our employees are driven by these common values:

• Pursuit of excellence and mastery of their craft
• Humility in defeat and in success
• Kindness and empathy towards others
• Desire to create large-scale, positive change

Our cutting-edge solutions empower the world's leading scientists, researchers, and subject matter experts to drive groundbreaking advancements. If you're passionate about innovation and eager to tackle complex challenges, we invite you to join our team. Together, we'll shape the future of life sciences.

THE MEDICAL AFFAIRS SOLUTIONS MANAGER

We are seeking an experienced Medical Affairs Subject Matter Expert with Medical Operations experience  to join Sorcero. The ideal candidate will bridge the gap between Medical Affairs Strategic needs and cutting-edge AI technologies, driving innovation and value creation for our pharmaceutical clients. With a strong desire to revolutionize how the Pharma and Biotech industries utilize multi-source intelligence and drive evidence based strategic decisio

• Planificar y ejecutar actividades educativas adaptadas a las necesidades individuales de cada estudiante.
• Brindar acompañamiento y seguimiento personalizado del progreso académico y personal.
• Fomentar un ambiente seguro, inclusivo y respetuoso.
• Identificar necesidades específicas de los estudiantes y proponer soluciones pedagógicas.
  
  

• Formación en Educación, Pedagogía, Psicopedagogía o áreas relacionadas.
• Experiencia previa en atención a personas con dependencia o necesidades educativas especiales (deseable).
• Habilidad para diseñar y adaptar materiales educativos según las necesidades individuales.
  
  

• Flexibilidad horaria
• Opción de teletrabajo: da clases online o presenciales
• Salario: 15€ a 30€/hora

• Develop, write, and refine high-quality prompts tailored for voice actor interpretation within AI agent projects.
• Collaborate closely with AI engineers, project managers, and voice actors to ensure clear, expressive, and purposeful scriptwriting.
• Research and analyze various voice acting styles to design prompts optimized for diverse character and emotion delivery.
• Iterate on prompt effectiveness based on feedback and performance metrics to hone the overall AI voice experience.
• Uphold best practices for voice prompt clarity, tone, and engagement across a wide range of scenarios.
• Document processes, revisions, and linguistic choices for knowledge sharing within the customer's team.
• Contribute to a creative, communicative, and results-driven remote work culture.
  
  

• Exceptional command of written and spoken English, with an ability to craft precise and lively scripts.
• Proven experience in scriptwriting for voice actors, audio production, or AI-driven applications.
• Outstanding writing and editing skills with sharp attention to detail and narrative flow.
• Strong verbal communication and proactive collaboration abilities in remote, cross-functional environments.
• Demonstrated initiative and adaptability in fast-paced, iterative projects.
• Passion for AI technologies and their applications in natural language and voice.
• Ability to synthesize feedback to continuously improve script and prompt quality.
  
  

• Background in linguistics, creative writing, journalism, or related fields.
• Experience working with AI or machine learning teams in content development.
• Familiarity with diverse voice acting genres or multilingual scripting.

• Work as part of a small team to bake each morning, following carefully crafted recipes
• Work alongside your team to keep the bakery clean, and contribute to a great customer experience
• Be responsible for reading production schedules and recipes, measuring and mixing ingredients, moulding and shaping dough, and processing everything through the ovens
  
  

• You are an early riser who can work independently or as part of a small team
• You have pride in what COBS offers the community
• You have a great attitude and good organizational skills
• You share in a commitment to the success of your team, the bakery, and to your own development
  
  

• Continuous standing/walking for all tasks
• Frequent lifting and carrying up to 22 kg
• Frequent turning and reaching
• Occasional pushing, pulling and some forward bending
• Ability to lift at least 2.5 kg to a height of 1.7 meters
• Constant use of both hands, with frequent wrist rotation and flexing, occasional forceful gripping
  
  

• The satisfaction of baking from scratch, and pride in sharing that product with the community
• A fun team work environment with flexible hours
• Our training program - Continue to develop your baking and leadership skills through our Bronze and Silver baker Development Qualification program
• Career advancement opportunities - We have a stake in helping passionate team members grow and have more impact in the business and community
• Complimentary products on us every shift
• And more, including benefits for all full time employees
  
  

About Liquid AI

Spun out of MIT CSAIL, we build general-purpose AI systems that run efficiently across deployment targets, from data center accelerators to on-device hardware, ensuring low latency, minimal memory usage, privacy, and reliability. We partner with enterprises across consumer electronics, automotive, life sciences, and financial services. We are scaling rapidly and need exceptional people to help us get there.

The Opportunity

This is a rare chance to apply frontier sequential recommendation architectures to real enterprise problems at scale. You will own applied ML work end-to-end for recommendation system workloads, adapting Liquid Foundation Models for customers who need personalization and ranking capabilities that run efficiently under production constraints.

Unlike most recommendation roles that are siloed into a single product surface, this role gives you full ownership over how large-scale recommendation models are adapted, evaluated, and deployed for enterprise customers. Between engagements, you will build reusable applied tooling and workflows that accelerate future delivery.

If you care about data quality at scale, user behavior modeling, and making recommendation systems actually work in enterprise production environments, this is the role.

What We’re Looking For

We need someone who:

• Takes ownership: Owns customer recommendation system engagements end-to-end, from requirements through delivery and evaluation.

• Thinks at scale: Can reason about user interaction data, sequential modeling, feature engineering, and evaluation across large-scale production systems.

• Is pragmatic: Optimizes for measurable customer outcomes (engagement, conversion, revenue lift) over theoretical novelty.

• Communicates clearly: Can translate between customer business metrics and internal technical decisions, and push back when needed.

The Work

• Act as the technical owner for enterprise customer engagements involving recommendation and ranking workloads

• Translate customer requirements into concrete specifications for recommendation models

• Design and execute data pipelines for user interaction data, feature engineering, and training data curation at scale

• Fine-tune and adapt large-scale sequential recommendation models (e.g., HSTU-style architectures) for customer-specific use cases

• Design task-specific evaluations for recommendation model performance (ranking quality, latency, throughput) and interpret results

• Build reusable applied tooling and workflows that accelerate future customer engagements

Desired Experience

Must-have:

• Hands-on experience building or fine-tuning recommendation models at scale (not just off-the-shelf collaborative filtering)

• Experience with sequential recommendation architectures, user behavior modeling, or large-scale ranking systems

• Strong intuition for data quality and evaluation design in recommendation contexts (offline metrics, A/B testing, business metric alignment)

• Experience with large-scale data pipelines for user interaction data and feature engineering

• Proficiency in Python and PyTorch with autonomous coding and debugging ability

Nice-to-have:

• Experience with transformer-based recommendation architectures (HSTU, SASRec, BERT4Rec, or similar)

• Experience delivering recommendation systems to external customers with measurable business outcomes

• Familiarity with serving recommendation models under latency and throughput constraints

What Success Looks Like (Year One)

• Independently owns and delivers enterprise recommendation system engagements with minimal oversight

• Is trusted by customers as the technical owner, demonstrating strong judgment on the tradeoffs between model quality, latency, and business impact

• Has built reusable applied workflows or tooling that accelerate future customer engagements

What We Offer

• Real ML work: You will build and adapt large-scale recommendation models for enterprise customers, working with frontier architectures like HSTU under real production constraints.

• Compensation: Competitive base salary with equity in a unicorn-stage company

• Health: We pay 100% of medical, dental, and vision premiums for employees and dependents

• Financial: 401(k) matching up to 4% of base pay

• Time Off: Unlimited PTO plus company-wide Refill Days throughout the year

• You build things. You do not wait for permission, process, or a perfect brief to get started.
• You are AI-enabled. You use it to do more of the work that actually matters, not to avoid the work altogether.
• You understand the difference between talking about it and actually doing it, and you are relentless about automating the latter so you can spend more time on the former.
• You take real ownership. You care about the outcome, not just the output.
• You want to work somewhere that runs experiments the way scientists do, not the way agencies usually do.
  
  
  

• A company that is genuinely rebuilding how knowledge work gets done, and doing it at scale with 1,000 people, real clients, and real infrastructure
• Access to proprietary AI tools, a growing skills library, and a methodology that has been refined over a decade of logged experiments
• The chance to work on problems that matter: revenue, growth, measurement, and the media decisions that drive all three
• A culture built on Test and Earn, where your ideas get tested, not talked about
  
  
  

Customer Support Specialist (Arabic) | Remote

 

We are actively seeking a detail-oriented Remote Customer Support (Arabic) Specialist to join our team. In this role, you will be responsible for delivering professional and timely support to Arabic-speaking customers through various communication channels.

You will handle customer inquiries, resolve issues efficiently, and ensure a positive customer experience at every interaction. Strong communication skills in Arabic, excellent problem-solving ability, and attention to detail are essential for success in this remote position. Your contribution will play a key role in maintaining customer satisfaction and supporting the overall growth of our organization.

 

Key Responsibilities

 

1) Customer Communication

• Respond to customer inquiries via email, chat, or phone in Arabic (and English if required)
• Provide accurate information about products, services, and processes
• Maintain clear, professional, and empathetic communication

2) Issue Resolution

• Assist customers with troubleshooting and resolving common issues
• Identify root causes and guide customers through solutions
• Escalate complex or sensitive cases to appropriate teams

3) Case Management

• Document all customer interactions in CRM or support systems
• Track open cases and follow up to ensure timely resolution
• Maintain accurate and up-to-date customer records

4) Quality and Service Standards

• Ensure all responses meet company quality and communication standards
• Handle complaints with professionalism and empathy
• Support continuous improvement by identifying recurring issues

5) Team Collaboration

• Work closely with internal teams to resolve customer concerns
• Participate in training sessions and team meetings
• Stay updated on product changes, policies, and procedures

 

Required Skills and Qualifications

• Fluency in Arabic (written and spoken) and good English skills
• Strong communication and interpersonal abilities
• Customer-focused mindset with empathy and patience
• Ability to handle multiple tasks in a fast-paced environment
• Basic computer skills and familiarity with digital tools
• Problem-solving skills and attention to detail
• Ability to work independently in a remote setting
• Previous customer support experience is a plus

 

Technical Requirements

• Reliable high-speed internet connection
• Personal computer or laptop with updated operating system
• Quiet and professional workspace
• Familiarity with email, chat tools, and CRM systems (preferred)

 

What We Offer

• Competitive compensation
• Flexible remote working schedule
• Training and onboarding support
• Opportunities for career growth in customer support
• Performance-based incentives
• Supportive and collaborative remote team environment

 

Keywords

Customer support • Arabic speaker • Remote work • Customer service • CRM systems • Communication skills • Problem-solving • Multilingual support • Work from home • Customer experience • Service representative

 

 

About Us

Milskil is in its 24th year of providing high end training and support services to the ADF. We provide peak operational training solutions into the most challenging domains, including the AWC, F/A-18F, EA-18G, and F-35A programs. We pioneered high-end operational service provision as the Qualified, Experienced and Respected partner of choice to the Air Force, supporting operations across Australia and internationally. 

With our dedicated corporate, support, project and operations management teams headquartered at Williamtown, and proven track record over two decades, your career is in safe hands at Milskil.

Your Opportunity 

We're always on the lookout for the best of the best. Think you might be a good fit for Milskil?

Get in contact today!

Why join us?

• Work with like-minded professionals: Milskil is an Australian company built by operators, for operators. Work in a positive environment with a team, who like you, always expect the best standards from one another. 
• Do work that matters: Milskil is different. Our team works in leading-edge environments, building the next generation of military war fighters.
• Be your best: hone your hard-earned skills that you have built throughout your military career. Support your mates, by joining a team that is fully integrated with the ADF. We support those who still serve, to help them be successful. 
• Be rewarded: We are proud of looking after our employees. We recognise our team's contribution with fair pay and competitive benefits. Our professional support organisation is dedicated to ensuring your successful transition to our team and a fulfilling, rewarding career with Milskil. 

Desired skills & Experience

We look for team members who are:

• Qualified: Possessing the abilities, qualities and attributes to perform a particular job, or task.
• Experienced: Skilled and knowledgeable as the results of extensive active participation in an activity.
• Respected: the state of being admired, acknowledged and regarded with honour and esteem.

Get in contact today: Apply through our talent portal, or call our HR Team directly on +61 (0)2 4934 5555