Operations Manager Pet Services
ElevateOS
Salary:
Gross salary
$1200 - 2000
Type:
Full time
Tags: Customer Service Attention To Detail Performance Monitoring Client Communication
At ElevateOS, we are a leading PropTech company that powers thousands of apartment buildings across the United States and Canada. Our innovative solutions enhance the living experience for residents, especially in urban environments. Our pet services department plays a vital role in ensuring that our residents have access to top-notch pet care services, which include dog walking, pet visits, and grooming.
Send CV through Get on Board.
Key Responsibilities
As an Operations Manager in our pet services department, you will:
- Oversee all service-related operations to ensure the smooth running of pet service activities.
- Assist with personal service booking, including hiring, scheduling, and payroll processing.
- Manage vendor negotiations and establish strong relationships to enhance service delivery.
- Communicate quickly and effectively with clients to respond to booking inquiries and ensure their satisfaction.
- Monitor departmental performance and implement improvement strategies where necessary.
We Are Looking For
To succeed in this role, you should possess the following skills and traits:
- Strong experience in operations management, ideally within the service industry.
- Proficient in hiring practices, with the ability to identify and recruit top talent quickly.
- Exceptional negotiation skills to build productive relationships with vendors.
- Fast and effective communication skills to ensure client requests are handled promptly.
- Ability to work in a fast-paced environment and manage multiple priorities simultaneously.
Your attention to detail and focus on maintaining high service standards will contribute significantly to our team's success.
Desirable Qualifications
While not required, the following qualifications would be advantageous:
- Previous experience in the pet services industry.
- Familiarity with payroll management software and scheduling tools.
- A background in customer service or client relations.
Why Join Us?
At ElevateOS, we prioritize your well-being and professional growth:
- Competitive salary along with performance-based bonuses.
- Flexible work schedules, including options for remote work.
- A supportive and inclusive culture that values diverse perspectives.
- Collaborative team environment where your ideas and feedback are valued.
If you are ready to make a significant impact in the Pet Services department and be part of our vibrant team, we encourage you to apply!
Fully remote
You can work from anywhere in the world.
Source: GetOnBoard | Main Category: Op. Management