We are Paralucent, a company with over 20 years of experience, committed to bringing passion, collaboration, and clarity to our clients as a nimble alternative to big agencies. Our global IT team focuses on delivering innovative solutions across emerging platforms, digital transformation, and advancing technologies. The Business System Analyst role supports critical platforms including HR Service Delivery (HRSD), Strategic Portfolio Management (SPM), and IT Service Management (ITSM), primarily on ServiceNow or similar enterprise platforms, helping us drive efficiency and excellence in these core business areas.

We are looking for a proactive and detail-oriented Business System Analyst with a Bachelor's degree in Information Technology, Computer Science, Business Administration, or a related field. Candidates should have 3–4 years of experience in business analysis or system analysis roles, preferably within HRSD, SPM, or ITSM domains.

Familiarity with ServiceNow or similar enterprise platforms is essential. Strong analytical and problem-solving skills, combined with excellent written and verbal communication abilities, are required. The ideal candidate must be able to work independently and collaboratively in a fast-paced, distributed team environment across time zones.