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$$$ Full time
Customer Success Executive
  • BNamericas
  • Santiago (Hybrid)
Excel Customer Service CRM SaaS

BNamericas is a leading business intelligence platform in Latin America with 28 years of experience. We deliver comprehensive insights on projects, news, and data pertinent to key sectors including Electric Power, Infrastructure, Mining and Metals, Oil and Gas, and ICT. Our mission is to empower our clients to make informed decisions that spur regional development and investment, while fostering talent and expertise within our team. Join us and become part of our ambitious and innovative team as we expand our market reach with cutting-edge solutions!

Exclusive to Get on Board.

Main Responsibilities:

  • Collaborate closely with C-Level Executives, Directors, and Regional Managers across diverse industries to drive customer engagement and ensure satisfaction.
  • Boost product usage at every stage of the customer journey, focusing on the attainment of client goals.
  • Forge strong customer relationships to enhance retention and loyalty, maximizing customer lifetime value and minimizing churn.
  • Act as the primary liaison for new customer onboarding, training end-users, and providing necessary post-launch support.
  • Educate customers about the product’s functional capabilities, aligning them with customer needs to foster satisfaction.
  • Manage Customer Success activities including training sessions, onboarding processes, product adoption, and renewal support.
  • Proactively identify and address risks that may affect renewals, ensuring customer satisfaction throughout their journey.

What We Are Looking For:

We seek an individual with excellent communication skills who is goal-oriented, process-focused, and analytical. The ideal candidate thrives in a fast-paced environment and embraces a culture of innovation and collaboration. You should be highly adaptable, eager to learn, and able to implement new strategies effectively. A self-motivated and enthusiastic individual with a ‘can-do’ attitude will excel in this role. Additionally, you must be a team player, highly organized, and a problem-solver capable of educating users on new product features while maintaining attention to detail.

Specific requirements include:

  • A University Degree.
  • Fluent communication skills in English, Spanish, and Portuguese.
  • Proven experience in customer success, customer service, or account management.
  • Strong technical aptitude and ability to learn software applications.
  • Proficiency in Microsoft Office Suite including Outlook, Excel, and PowerPoint.
  • Familiarity with Salesforce/Intercom is a plus.
  • Experience in a SaaS or software company is also desirable.

The hybrid work mode is only for those who live in Chile and you need availability to attend meetings in the office 1 or 2 times per week. If you do not live in Chile, it is 100% remote.

Additional Desirable Skills:

While not mandatory, familiarity with customer relationship management tools or software will enhance your ability to succeed in this role. Experience in sales-oriented positions or roles that require high levels of customer interaction will be advantageous.

What We Offer:

Joining BNamericas means benefiting from a vibrant and inclusive workplace culture. Here are some of the standout benefits you can expect:

  • Competitive monthly commissions.
  • Comprehensive onboarding process and continuous training opportunities.
  • An excellent working environment that promotes growth and development.
  • Clear pathways for career advancement within the commercial domain.

We are excited about expanding our team and would love for you to be part of our journey. Join us and take advantage of our flexible work environment, development opportunities, and a great workplace atmosphere! 🌟

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$$$ Full time
Senior AI Engineer
  • Moventi
Python Machine Learning Infrastructure as Code AWS Lambda
Moventi is a technology company dedicated to helping organizations lead innovation through advanced technological solutions. We foster a multidisciplinary environment where continuous learning, experimentation, and teamwork are central. Our projects focus on leveraging cutting-edge AI technologies and scalable cloud infrastructure to build impactful, reliable products that push the boundaries of what's possible in AI and ML-driven solutions.
Within the AI Engineering department, the team works on full lifecycle AI product development, from prototyping and proof-of-concepts to the deployment of scalable production systems. We collaborate closely across Product, Research, and Engineering groups to integrate AI capabilities into our core products, driving innovation in fast-paced, demanding contexts.

© getonbrd.com. All rights reserved.

Key Responsibilities

As a Senior AI Engineer at Moventi, you will:
  • Design, build, and deploy AI-driven systems using state-of-the-art tools and frameworks such as OpenAI's APIs, Amazon Bedrock, Langchain, and LangGraph.
  • Develop and optimize vector search algorithms and embedding models using libraries and databases including pgvector, FAISS, and Pinecone.
  • Prototype, fine-tune, and productionize large language model (LLM) solutions and Retrieval-Augmented Generation (RAG) applications while implementing safety and reliability guardrails.
  • Create and maintain robust evaluation pipelines to continuously monitor model performance, detect drift, and ensure alignment with business goals.
  • Implement scalable AI infrastructure on AWS with Python, utilizing Pulumi or CDK for infrastructure as code, and automate workflows via GitHub Actions.
  • Integrate tracing and experiment tracking tools such as Weights & Biases and Langsmith to gather detailed telemetry and performance data.
  • Collaborate effectively with interdisciplinary teams in Product, Research, and Engineering to align AI projects with broader company objectives.
  • Communicate complex technical concepts clearly to both technical and non-technical stakeholders, including executive leadership.
  • Take end-to-end ownership of AI projects, driving solutions from initial prototypes through to fully scalable, production-grade deployments.
  • Contribute to architectural decisions, tooling selection, and strategic technical directions for AI initiatives at Moventi.

Qualifications

We are seeking candidates with a minimum of 5 years of professional experience in software, machine learning, or AI engineering roles. The ideal candidate will have strong proficiency in Python programming, especially in developing backend services and APIs related to AI and ML applications.
Expertise in AWS cloud services such as Lambda, S3, Amazon Bedrock, and ECS is essential, alongside a deep understanding of cloud-native architectures that support scalable and reliable AI systems.
Proven hands-on experience with vector databases and embedding techniques—using pgvector, FAISS, Pinecone, or similar technologies—is required to effectively design and optimize search and retrieval capabilities.
Practical knowledge in building applications powered by OpenAI models and Amazon Bedrock foundation models, leveraging frameworks like Langchain and LangGraph, is critical. The candidate should demonstrate autonomy and accountability by independently taking projects through the full lifecycle, from concept to production.
Excellent communication skills are paramount, as this role involves explaining technical details to a broad range of audiences, including those without a technical background.

Preferred Skills and Experience

Experience in private markets, fintech, or financial services sectors, providing domain knowledge that can drive contextualized AI solutions.
Prior involvement in integrating AI/ML technologies into production systems at scale, highlighting familiarity with operational challenges and best practices.
Exposure to Retrieval-Augmented Generation (RAG) pipelines and prompt engineering to support advanced AI capabilities.
Experience shaping AI-driven platform architectures and making strategic technical decisions.
Comfort working in small, agile teams (2–5 engineers), demonstrating flexibility, strong collaboration, and ownership in a dynamic environment.

Benefits

At Moventi, we offer a stimulating and innovative work environment located in the heart of San Isidro, Lima. Our office provides convenient parking and recreational zones to promote well-being during breaks. Our hybrid work model allows flexible scheduling, enabling you to balance time between our fully equipped office and remote work tailored to both team and personal preferences.
We emphasize professional growth by engaging you in challenging and diverse projects that foster continuous learning and skill enhancement. Our organizational culture values transparency, collaboration, commitment, risk-taking, and innovation. We ensure formal employment contracts with full legal benefits from day one, providing job security and comprehensive protections.

Informal dress code No dress code is enforced.
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$$$ Full time
Práctica en Creación de Contenido Digital
  • Forma - Moovmedia Group
  • San José (Hybrid)

Somos Moov Media Group, una familia de empresas integrada por Moov, Metrix y Forma. Nuestro modelo es colaborativo, lo que significa que trabajamos de manera específica o integral según las necesidades de cada cliente. Navegamos en el mundo digital utilizando tecnología, análisis de datos, medios y publicidad para encontrar soluciones de marketing multicanal que nos posicionan como líderes en Latinoamérica.

Apply directly through getonbrd.com.

Funciones del cargo


 Buscamos un(a) practicante entusiasta y creativo(a) para unirse a nuestro equipo de contenido digital en San José. Esta posición es ideal para estudiantes o recién graduados en carreras relacionadas con Marketing, Comunicaciones o Publicidad que deseen adquirir experiencia práctica en la creación y gestión de contenido para redes sociales y campañas digitales.

Funciones:

  • Colaborar en el desarrollo y ejecución de estrategias de redes sociales, alineadas con los objetivos de nuestros clientes.
  • Participar en la creación y edición de contenido audiovisual para campañas específicas.
  • Monitorear tendencias en redes sociales y analizar el rendimiento del contenido utilizando herramientas digitales.
  • Apoyar en la planificación y coordinación de campañas de redes sociales, asegurando coherencia y calidad en los entregables.
  • Configurar y gestionar herramientas complementarias a redes sociales (e.g., Agorapulse, Linktree).

Requerimientos del cargo

  • Estudiante o recién graduado en Ingeniería en Marketing, Comunicaciones, Publicidad o carreras afines.
  • Conocimiento de redes sociales y tendencias digitales actuales.
  • Familiaridad básica con herramientas de análisis de métricas (Google Analytics, Hootsuite, Metricool).
  • Manejo básico de herramientas de diseño como CapCut o Canva.
  • Nivel de inglés intermedio (deseable).

Condiciones

  • Modalidad de trabajo híbrida (combinación de trabajo remoto y presencial en San José).
  • Ambiente de trabajo dinámico y colaborativo.
  • Oportunidad de aprendizaje y desarrollo profesional en una empresa líder en marketing digital.
  • Posibilidad de incorporación futura al equipo según desempeño.

Informal dress code No dress code is enforced.
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