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Asistente Virtual
📍 Ubicación: 100% Remoto
⏳ Tipo de contrato: Contratista independiente (40 horas semanales)
💰 Salario: USD $1,000/mes + $50 para cubrir costos de transferencia
📅 Horario: 40 horas semanales, 2 días libres (posibilidad de trabajar un día del fin de semana)
💳 Pagos: Último día hábil de cada mes a través de Deel (opciones: depósito bancario SWIFT, PayPal, Payoneer y Wise)
Sobre The Ward Law Group
Nuestra firma de abogados está en búsqueda de Asistentes Virtuales con experiencia en servicio al cliente y ventas. Tenemos vacantes en distintos departamentos (se ofrece capacitación).
📝 Áreas disponibles:
✔ Client Support Specialist
✔ Reductions Specialist
✔ Demands Preparation Specialist
✔ Medical Management Coordinator
✔ Intake Case Manager
✔ Senior Case Manager
Responsabilidades del puesto (dependen del área asignada)
📌 Responder, filtrar y transferir llamadas.
📌 Tomar y entregar mensajes o derivar a buzón de voz.
📌 Registrar llamadas y documentos en el sistema de gestión.
📌 Apoyar con tareas administrativas (fax, copias, organización de archivos).
📌 Mantener comunicación con clientes y responder sus preguntas.
📌 Obtener información de cobertura de seguros y dar seguimiento.
📌 Asegurar que los clientes reciban el tratamiento médico adecuado.
📌 Solicitar registros médicos y facturación a los proveedores.
📌 Coordinar con compañías de seguros y actualizar información en el sistema.
Requisitos
✔ Idiomas: Inglés y español fluido (oral y escrito).
✔ Experiencia en servicio al cliente y ventas.
✔ Habilidad para trabajar en un entorno dinámico y multitarea.
✔ Compromiso con la puntualidad y disposición para horas extra.
✔ Equipo y conexión a Internet:
- Computadora: Desktop o Laptop (Core i5 o superior, 12GB RAM, Windows 10 o superior).
- Auriculares con cancelación de ruido (USB).
- Cámara web para reuniones diarias.
- Internet: 35 Mbps de descarga y 15 Mbps de subida.
Proceso de aplicación
📩 Envía tu aplicación con:
1️⃣ Currículum en inglés (formato PDF).
2️⃣ Video de presentación (2 min) en inglés (puede ser grabado con Loom o celular).
🔹 Instrucciones para el video:
✅ Sin ruido de fondo.
✅ Presentación: Nombre, apellido, edad, país y motivación para aplicar.
✅ Explica tu experiencia laboral y habilidades adquiridas.
✅ Describe tu espacio de trabajo (computadora, internet, accesorios).
📌 ¡Aplica ahora y sé parte de un equipo profesional en crecimiento!
Email Designer
About the Role
We are looking for a talented and detail-oriented Email Designer to join our Retention team! In this role, you’ll be responsible for designing high-converting and visually compelling emails and SMS campaigns, ensuring they align with client branding and marketing strategies. You’ll collaborate closely with strategists, copywriters, and project managers to create designs that drive engagement and performance.
Who You Are
You're a creative problem-solver with an eye for design and a deep understanding of email marketing best practices. You thrive in a fast-paced, collaborative environment and are eager to learn from some of the top marketing professionals in the DTC space.
You welcome feedback and use it to refine your designs, always striving for the perfect balance of aesthetics and functionality. Managing multiple projects and deadlines comes naturally to you, and you approach challenges with a solutions-oriented mindset.
Above all, you’re passionate about helping clients succeed through thoughtful and strategic design.
Responsibilities
- Design visually compelling email campaigns and automated workflows
- Ensure all email designs follow best practices for deliverability, responsiveness, and accessibility
- Collaborate with copywriters and strategists to create cohesive and engaging email experiences
- Maintain brand consistency across multiple clients by adhering to brand guidelines
- A/B test designs to optimize performance and engagement
- Stay up to date on email marketing trends, industry best practices, and platform capabilities
- Organize and maintain creative assets for efficient workflow
- Participate in client onboardings and strategy discussions
Qualifications
- Bachelor’s degree preferred
- At least two years of experience designing email campaigns for DTC brands
- Strong portfolio showcasing high-quality email designs and performance-driven creative
- Proficiency in design tools such as Figma, Adobe Creative Suite, or similar
- Understanding of email marketing platforms (e.g., Klaviyo)
- Strong communication, organizational, and time-management skills
- Ability to analyze design performance and make data-informed improvements
Benefits
- Diverse and forward-thinking environment
- Exciting career growth opportunities
- A company culture that values freedom, responsibility, and impact-driven work
Additional Information
This is a fully remote role.
Physical Requirements
This Role is remote and requires constant operation of a computer and other office productivity machinery, such as a calculator, copier, etc. The person in this role will need to be able to remain in a stationary position most of the time.
Homestead Studio is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. Homestead is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request reasonable accommodation to participate in the job application or interview process, contact Human Resources at hr@homesteadstudio.co.