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$$$ Full time
Community Manager & Accountability Coach (Remote | LATAM | Full-Time)
  • Confidential
  • Remoto 🌎
Full Time ClickUp Go High Level

About Us

We are a fast-growing international coaching and training company with a mission to help individuals achieve financial freedom and step into their full potential. Through our online coaching and certification programs, we support aspiring entrepreneurs and professionals in building successful coaching businesses.


Our vision is to become the leading premium coaching and training company globally, delivering transformational results through structure, accountability, and high-quality support.


About the Role

We are looking for a Community Manager & Accountability Coach who is passionate about helping people stay committed, organized, and successful in their journey.


This is a high-impact, client-facing role where you will support students inside a structured program, ensuring they remain engaged, accountable, and progressing consistently.


This role goes beyond traditional support. You will take ownership of the student experience, proactively identify gaps, and guide students forward with both empathy and accountability.


Key Responsibilities

  • Lead weekly onboarding calls and guide new students through the program
  • Monitor student progress and track completion of milestones across systems
  • Proactively follow up with students and ensure deadlines are met
  • Identify at-risk or disengaged students early and take action before escalation
  • Send check-ins, reminders, and personalized accountability messages
  • Re-engage students who fall behind with a supportive but structured approach
  • Foster a positive, active, and engaged community environment
  • Provide timely, clear, and solutions-oriented responses to student questions
  • Maintain accurate tracking, notes, and reporting in internal systems (e.g., ClickUp)
  • Manage a high volume of students while maintaining quality and personalization
  • Support student retention, engagement, and progression throughout the program


What We’re Looking For

We are open to candidates from different backgrounds, as long as they bring strong ownership, communication, and organizational skills. 

  • 2–4+ years of experience in community management, customer success, administrative, or operations roles
  • Experience managing multiple clients, students, or accounts simultaneously is highly preferred


Relevant backgrounds may include:

  • Community Management
  • Customer Success / Client Support
  • Coaching or Program Support
  • Administrative or Operations Support (with client interaction)
  • Communications or Engagement roles


Core Skills & Strengths

  • Strong English communication skills (written and verbal), C1/C2 level
  • Highly organized with exceptional attention to detail
  • Ability to manage high volume and prioritize effectively
  • Proactive mindset with consistent follow-through (not reactive)
  • Strong sense of ownership over both tasks and outcomes
  • Comfortable holding others accountable in a supportive and respectful way
  • High emotional intelligence with the ability to connect, guide, and motivate others
  • Strong personality with the confidence to challenge and support students when needed
  • An optimistic mindset that brings strong energy into the community
  • Ability to think critically and make sound decisions without constant direction


Nice to Have

  • Experience in online education, coaching programs, or digital communities
  • Experience managing cohorts or large groups of clients/students
  • Familiarity with CRM systems such as Go High Level, ClickUp, or similar tools
  • Experience working with U.S.-based clients or remote teams.


Work Environment

  • Fully remote role within a global team
  • Must be available during U.S. business hours (Central Time preferred) 
  • Some flexibility is required for evening availability when supporting students
  • Fast-paced, high-growth environment with strong expectations around results


Why Join Us

  • Be part of a mission-driven company focused on transformation and impact
  • Play a key role in helping individuals build meaningful businesses and lives
  • Work in a dynamic, supportive, and growth-oriented environment
  • Opportunity to grow into more senior roles, such as Customer Success or leadership positions


We embrace diversity and invite applications from people of all backgrounds and experiences. We are proud to be an Equal Opportunity Employer and are committed to creating an inclusive environment for all.


Apply Here

If you are someone who thrives on helping others stay accountable, enjoys structured environments, and takes pride in delivering a high-quality experience, we would love to hear from you.



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Gross salary $2000 - 2700 Full time
Analista de Soporte Senior Pi System Aveva
  • Contac Ingenieros
Soporte técnico PI System

Contac Ingenieros es una empresa especializada en proveer soluciones integrales para la industria minera, enfocándose en la optimización y modernización de procesos mediante tecnología y conocimiento especializado.

La Misión del Rol es dar soluciones técnicas especializadas a incidentes y requerimientos de la plataforma PI System-AVEVA, garantizando su estabilidad y proponiendo mejoras que impacten directamente en la operación del cliente, el cual pertenece a la industria minera.

Apply to this job through Get on Board.

Funciones del cargo

  • Administrar, diagnosticar y mantener servicios asociados a PI System-AVEVA.
  • Atender y resolver incidentes complejos de usuarios internos y externos.
  • Monitorear proactivamente la salud de la plataforma y proponer mejoras.
  • Instalar, configurar, actualizar y migrar software de manera segura.
  • Elaborar documentación técnica y capacitar a usuarios en buenas prácticas.
  • Participar en proyectos de mejora continua y optimización de sistemas.

Requerimientos del cargo

  • Título en Informática, Electrónica o carrera afín.
  • +4 años de experiencia en soporte informático.
  • Experiencia comprobable en PI System-AVEVA. (Excluyente)
  • Disponibilidad para trabajar en turno 7X7 remoto.

Opcionales

  • Conocimientos en integración de sistemas y buenas prácticas ITIL.
  • Inglés técnico deseable.

Condiciones

  • Modalidad remota, jornada 7x7.
  • Proyecto desafiante en la industria minera, con foco en soporte especializado.

Life insurance Contac Ingenieros pays or copays life insurance for employees.
Health coverage Contac Ingenieros pays or copays health insurance for employees.
Computer provided Contac Ingenieros provides a computer for your work.
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Gross salary $3000 - 3500 Full time
Administrador Senior Kafka/Nifi (Latam)
  • BC Tecnología
Java Linux Web server Scala

En BC Tecnología nos dedicamos a ser una consultora de Servicios IT, con experiencia en administrar portafolios, desarrollar proyectos, realizar outsourcing y seleccionar profesionales. Diseñamos equipos ágiles para Infraestructura, Desarrollo de Software y Unidades de Negocio, trabajando para clientes de servicios financieros, seguros, retail y gobierno. Nuestro enfoque está en clientes, metodologías ágiles, cambio organizacional y desarrollo de productos, promoviendo un ambiente de aprendizaje y crecimiento profesional. Buscamos incorporar un Administrador Senior de Kafka/NiFi para liderar y garantizar la operación eficiente de infraestructuras de datos en entornos Latam, manteniendo alta disponibilidad y seguridad.

Opportunity published on Get on Board.

Funciones

  • Administración avanzada de Apache NiFi y Apache Kafka en entornos de producción
  • Gestión de clústeres, topics, brokers y performance para asegurar flujos de datos eficientes
  • Diseño y aprobación de estrategias de seguridad (mTLS, RBAC) y monitoreo continuo
  • Gestión de incidentes críticos, resolución rápida y escalamiento conforme a SLA
  • Supervisión de alta disponibilidad, tolerancia a fallos y recuperación ante desastres
  • Colaboración estrecha con equipos de Infraestructura, DevOps y Seguridad para optimizar pipelines de datos
  • Participación en la definición de buenas prácticas, continuidad operativa y mejoras continuas
  • Documentación de procesos, runbooks y procedimientos de operación

Requisitos y experiencia

Buscamos un profesional con +5 años de experiencia en administración de Apache NiFi y Kafka, con sólido conocimiento de Linux y Kubernetes. Debe tener experiencia en manejo de clústeres, configuración de seguridad y monitoreo de rendimiento, así como en la gestión de incidentes y alta disponibilidad en entornos críticos.

Requisitos mínimos:

  • Experiencia probada en administración de NiFi y Kafka en entornos productivos
  • Conocimientos avanzados de Linux y Kubernetes
  • Gestión de clústeres, particiones, topics y brokers; tuning de rendimiento
  • Experiencia en seguridad (mTLS, RBAC) y monitoreo de sistemas
  • Capacidad para trabajar en guardias 7x24 y gestionar incidentes con foco en rapidez y calidad
  • Buenas habilidades de comunicación, trabajo en equipo y orientación a resultados

Competencias deseables:

  • Conocimientos en herramientas de observabilidad (Prometheus, Grafana, ELK)
  • Certificaciones relevantes (Confluent, Cloud, Linux)
  • Experiencia en entornos regulados y con clientes de alto nivel

Deseables

Se valorarán certificaciones en Apache Kafka, Apache NiFi, Kubernetes y/o seguridad de datos. Experiencia en entornos financieros o gubernamentales, metodologías ágiles y capacidad para liderar iniciativas de mejora continua. Habilidades de comunicación en español e inglés, con enfoque en servicio al cliente y colaboración entre equipos.

Beneficios

En BC Tecnología promovemos un ambiente de trabajo colaborativo que valora el compromiso y el aprendizaje constante. Nuestra cultura se orienta al crecimiento profesional a través de la integración y el intercambio de conocimientos entre equipos.

Participarás en proyectos innovadores con clientes de alto nivel y sectores diversos, en un entorno que fomenta la inclusión, el respeto y el desarrollo técnico y profesional.

Computer provided BC Tecnología provides a computer for your work.
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Gross salary $3000 - 5000 Full time
Technical Support Engineer (QA/automation)
  • SA Expeditions
JavaScript SQL QA Soporte técnico
SA Expeditions operates as a travel-tech incubator blending leads, operations and technology with a premium product vision. As part of the team, you’ll contribute to shaping a high-end travel platform by transforming frontline insights into automated safeguards and robust testing. You’ll collaborate with senior designers and engineers to ensure a seamless experience for luxury bookings and affiliate interactions, driving product evolution through reliable, scalable tooling and data-informed decisions.

Opportunity published on Get on Board.

What You’ll Build & Manage

  • Own the frontline support flow for luxury design teams, delivering elegant workarounds and rapid resolutions to keep $10k+ bookings moving.
  • Develop and maintain an automated guardrails system with E2E tests (Playwright, Cypress, or Selenium) to prevent recurring issues.
  • Build a knowledge base of workarounds and known issues to empower designers and affiliates to self-serve problems before they reach support.
  • Collaborate with PM and Tech Lead to prioritize the product roadmap based on frontline pain points and recurring themes.
  • Utilize Chrome DevTools, Postman/Insomnia, and SQL to investigate data and troubleshoot complex SaaS interactions.
  • Champion a user-centric approach, translating technical root causes into empathetic, clear communication for high-net-worth stakeholders.

Role Overview

We are seeking a Technical Support Engineer with a passion for QA and automation to join SA Expeditions. You will bridge the gap between luxury travel designers and our technical team, transforming reactive support into proactive quality. You will be tracing root causes in real-time, craft automated tests to prevent regressions, and build a trusted knowledge base that accelerates problem-solving. The ideal candidate thrives in a fast-paced, high-expectation environment and is fluent in English, capable of handling high-pressure communications with premium clients and partners.

Required experience includes 3+ years in Technical Support, QA, or a hybrid Support Engineering role; proficiency with Browser DevTools, Postman/Insomnia, and SQL for data investigation; automation experience with Playwright, Cypress, or Selenium; and comfort working in a JavaScript/TypeScript ecosystem. You should demonstrate a structured debugging approach to differentiate frontend, backend, and third-party API issues, and possess exceptional written communication skills suited to high-net-worth service delivery.

Desirable Skills

Experience in travel-tech or SaaS platforms, strong empathy for designers during high-stakes sales, and a track record of turning support scenarios into automated tests and preventative measures. Familiarity with API payload investigation, performance monitoring, and cross-functional collaboration with product and engineering teams is highly valued. A proactive mindset, curiosity, and a customer-first attitude will help you thrive in our incubator environment.

Benefits & Perks

We are an incubator for human expertise, and you are the person who keeps that expertise moving. You won't be tucked away in a ticket queue; you will be a high-visibility member of a senior team. At SA Expeditions, your support tickets aren't just chores—they are the blueprints for our next round of automation and product evolution.

Fully remote You can work from anywhere in the world.
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$$$ Full time
Customer Success Manager Senior – Cuentas Enterprise (B2B AI
  • OMNIX AI Corp
  • Santiago (Hybrid)
C English Back-end Customer Success

OMNIX desarrolla una plataforma PaaS de automatización y orquestación de disrupciones en operaciones complejas, integrándose con sistemas core como ERP, WMS, CRM e IoT. Trabajamos con empresas enterprise en industrias como telecomunicaciones, retail, logística y manufactura, donde la continuidad operacional es crítica.
El Customer Success Manager se incorpora al equipo de Delivery & Customer Success, trabajando en estrecha colaboración con Forward Deployed Engineers (FDE), Ventas y Producto. Su rol es asegurar que las implementaciones generen impacto real y sostenido en el negocio del cliente. Es responsable de transformar proyectos en adopción profunda, expansión de uso y valor operativo tangible, contribuyendo directamente a la retención y crecimiento de cuentas estratégicas.

Find this job on getonbrd.com.

Funciones del cargo

El Customer Success Manager es responsable de la gestión integral de cuentas enterprise post-implementación, asegurando que OMNIX se convierta en un sistema crítico dentro de la operación del cliente. Lidera la relación estratégica con stakeholders, define junto al cliente los casos de uso prioritarios y construye un roadmap de expansión basado en impacto operativo.
Trabaja coordinadamente con el FDE, quien ejecuta técnicamente las soluciones, mientras el CSM asegura su adopción, continuidad y valor en producción. Tiene autonomía para priorizar iniciativas, detectar oportunidades de expansión y escalar decisiones. Lidera instancias ejecutivas como QBRs y es responsable de sostener una narrativa clara de valor. El éxito del rol se mide por la profundidad de uso de la plataforma, la expansión de la cuenta y la capacidad de convertir soluciones en resultados concretos dentro de la operación.

Requerimientos del cargo

Experiencia mínima de 5 años en roles de Customer Success, consultoría o gestión de cuentas en contextos B2B enterprise.

Experiencia demostrable trabajando con clientes complejos en industrias como logística, telecomunicaciones, retail o manufactura.

Capacidad de interactuar con stakeholders técnicos y ejecutivos (C-level), sosteniendo conversaciones de negocio y tecnología.

Experiencia gestionando implementaciones o proyectos con múltiples integraciones (ERP, APIs, sistemas core).

Fuerte orientación a resultados, con capacidad de estructurar problemas, priorizar iniciativas y ejecutar con autonomía.

Inglés avanzado (oral y escrito) para interacción con equipos y clientes internacionales.

Alta disciplina operativa, capacidad de seguimiento y accountability bajo entornos exigentes.

Opcionales

Experiencia previa en empresas tipo SaaS/PaaS o plataformas de datos y automatización operacional.

Conocimiento en herramientas de integración, data workflows o automatización (ej: n8n, Zapier, APIs, ETL).

Experiencia en consultoría estratégica o implementación de transformación digital en grandes empresas.

Familiaridad con metodologías de gestión como EOS o frameworks de ejecución disciplinada.

Conocimiento en analítica de datos, detección de anomalías o modelos de inteligencia artificial aplicados a operaciones.

Experiencia en entornos de alto crecimiento o compañías tecnológicas con foco enterprise.

Condiciones

enefits of working at OMNIX
  • Be part of an agile, high-impact team where everyone contributes and makes a difference.
  • Mostly remote work, with flexibility and objective-based management.
  • Performance and company results bonuses.
  • Fast professional growth, with the possibility to expand roles and responsibilities.
  • We operate using the EOS (Entrepreneurial Operating System), which provides:
    • clarity of goals,
    • strong prioritization,
    • clear metrics,
    • a culture of accountability.
  • Opportunity to work with teams in Chile, Peru, Colombia, and the United States.
  • Participation in cutting-edge AI and automation projects with real impact on enterprises and governments.

Flexible hours Flexible schedule and freedom for attending family needs or personal errands.
Health coverage OMNIX AI Corp pays or copays health insurance for employees.
Informal dress code No dress code is enforced.
Vacation over legal OMNIX AI Corp gives you paid vacations over the legal minimum.
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Gross salary $3000 - 4500 Full time
Enterprise Customer Success Manager
  • PartnerTap
Data Analysis SaaS Growth Customer Success
PartnerTap is a high-growth startup transforming how sales and channel teams collaborate across organizations. Our platform automates and streamlines the tedious steps channel professionals go through to effectively work with their partners. We serve enterprise customers by delivering an account mapping, co-selling, and ecosystem orchestration platform that provides robust attribution data and measurable ROI. This role contributes to shaping the customer journey, ensuring strategic value realization, and driving long-term partnerships with Global 2000 and large-scale enterprises across industries.

Apply to this job through Get on Board.

What You’ll Do

  • Serve as the primary executive-level relationship owner for a portfolio of enterprise customers
  • Lead onboarding, implementation coordination, and value-realization
  • Develop and execute customer success plans aligned to business KPIs
  • Drive product adoption and maturity across complex teams and regions
  • Facilitate Monthly Business Reviews (MBRs) with senior stakeholders
  • Identify expansion and cross-sell opportunities in partnership with Sales
  • Ensure renewal success and long-term retention
  • Proactively identify risk and create mitigation strategies
  • Partner with Product to translate feedback into roadmap insights
  • Analyze usage, adoption, and business outcomes to demonstrate value
  • Build trusted-advisor relationships grounded in strategy and results

About the Role & Requirements

We are seeking a highly strategic Enterprise Customer Success Manager to own relationships with our largest and most complex customers. This is a senior, outcomes-driven, executive-facing position that drives measurable business value, adoption, and renewal. You’ll collaborate with Revenue, Product, Support, and executives to ensure customers view PartnerTap as a mission-critical technology partner.
What Success Looks Like:
  • High gross and net revenue retention
  • Measurable adoption growth across enterprise users and teams
  • Strong executive sponsorship at multiple levels
  • Documented customer outcomes tied to revenue impact
  • Expansion opportunities originated through value delivery
  • Customers who advocate for the platform publicly and internally

About You

  • 5–10+ years in Enterprise Customer Success, Strategic Accounts, or Consulting
  • Experience with Global 2000 or large-scale enterprise organizations
  • Exceptional executive communication and relationship-building skills
  • Strong business acumen with understanding of revenue models and value drivers
  • Proven success managing renewal cycles and expansion motions
  • Comfort navigating complex, matrixed organizations
  • Data-driven, structured, and outcome-focused mindset
  • Experience in SaaS, data platforms, GTM technology, or enterprise software preferred
  • A Plus: understanding Channel, Partnerships, Ecosystem (GTM strategies)

Why Join PartnerTap

Join a high-growth, innovative company with a strong engineering culture. Remote-friendly environment with opportunities for collaboration across time zones. Competitive compensation and equity, flexible work arrangements, and a focus on work-life balance. Access to modern tooling, learning opportunities, and mentorship from a talented team. Work on impactful product features used by major enterprises and contribute to shaping the future of PartnerTap’s platform. This role offers meaningful ownership, continuous learning, and a chance to influence product direction and technical strategy.

Fully remote You can work from anywhere in the world.
Flexible hours Flexible schedule and freedom for attending family needs or personal errands.
Computer provided PartnerTap provides a computer for your work.
Vacation over legal PartnerTap gives you paid vacations over the legal minimum.
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