Position Overview:

Join a premier luxury travel agency as an Assistant Travel Coordinator. We offer both Full-Time (40 hours/week) and Part-Time (20 hours/week) opportunities.

In this role, you will play a key part in designing and coordinating high-end, bespoke travel experiences. You’ll collaborate closely with the Owner & Lead Travel Advisor to ensure each itinerary is flawlessly executed and reflects our signature attention to detail.

This position is ideal for someone who thrives in a dynamic environment, has a meticulous eye for detail, and enjoys both the creative and logistical sides of luxury travel. You’ll build supplier relationships, support client projects, and ensure an exceptional standard of service for our discerning travelers.

Key Responsibilities

Travel Coordination and Support

• Collaborate with the Owner & Lead Travel Advisor to gather all necessary logistical and operational details for each bespoke itinerary.
• Format and edit itineraries using the company’s travel software, ensuring consistency with brand voice and style.
• Build and maintain relationships with key suppliers (hoteliers, DMCs, etc.). Over time, manage communications, rate checks, reservations, and special requests directly.
• Track trip progress in the company’s CRM or project management tool, including payments and logistics updates.
• Maintain accurate member profiles and trip information in the CRM for easy access and data consistency.
• Support all aspects of travel coordination, such as:
• Verifying frequent flyer numbers, Global Entry details, and client preferences.
• Managing bookings, ticketing, and modifications (Sabre experience is a plus).
• Ensuring passport and visa requirements are met.
• Coordinating insurance, transfers, excursions, and special experiences.
• Communicating VIP requests to hotels and service partners.
• Delivering accurate, beautifully prepared final travel documents and departure packages.

Administrative Support

• Organize and manage key documents in shared cloud systems (e.g., Google Drive).
• Schedule meetings, discovery calls, and appointments while maintaining shared calendars.
• Draft and proofread emails, manage communication channels, and assist with special projects.
• Provide coverage support during team absences when needed.

Requirements

• Based in Latin America (LATAM) or Europe (Depending on the client)
• Strong and reliable internet connection.
• Advanced English proficiency (C1–C2 level).
• Prior experience in the travel industry, ideally in luxury or bespoke travel, is strongly preferred.
• Knowledge of GDS systems (e.g., Sabre) is a plus.
• High attention to detail and strong multitasking ability in dynamic environments.
• Excellent written and verbal communication skills with a professional and persuasive tone.
• Proficiency in CRM tools (AXUS, TravelJoy, TripSuite, TravelPro 265, Travefy) and productivity platforms (Google Workspace, Asana, Canva).
• Fluency in multiple languages is highly regarded.
• Positive, proactive attitude and a genuine passion for creating meaningful travel experiences.

Why Join Us

• Be part of an inspiring remote community that values collaboration, integrity, and excellence.
• Work from home with flexibility and a healthy work-life balance.
• Enjoy paid time off and holidays aligned with both the U.S. and your home country’s calendars.
• Access a private health care contribution through our partner programs.
• Benefit from ongoing professional development, including personal executive coaching designed to support your growth.

Application Instructions

If you’re passionate about luxury travel and have a keen eye for detail, we’d love to hear from you. Please specify in your application whether you are applying for the Full-Time or Part-Time opportunity.

Join us and help craft unforgettable journeys for clients around the world!