Weekend Dispatch Coordinator
Mother Modern Plumbing
Salary:
Gross salary
$1500 - 1800
Type:
Full time
Tags: Customer Service Communication Remote Work Scheduling
PREVIOUS EXPERIENCE IS REQUIRED
Mother Modern Plumbing is a fast-growing residential plumbing company based in Texas, on a mission to become the most trusted home services company in the state. We are scaling fast, raising the bar on customer experience, and building a team of A+ people who take ownership and pride in their work.
We are looking for a sharp, highly organized, English-fluent Weekend Dispatch / Operations Support Specialist to own weekend dispatch operations, support plumbers in the field, handle overflow customer calls, and help keep operations running smoothly.
This role is critical to making sure Saturday and Sunday jobs are routed efficiently, customers receive a great experience, and technicians have the support they need to succeed.
Send CV through Get on Board.
Funciones del cargo
✅ Dispatch, operations support, scheduling, or customer service experience is REQUIRED
✅ English C1/C2 level — strong communication is non-negotiable
✅ Weekend availability is REQUIRED
✅ Highly organized, reliable, and detail-oriented
✅ Comfortable working in a fast-paced remote environment
✅ ServiceTitan or home services experience is a plus
✅ Ownership mentality and strong follow-through
Requerimientos del cargo
- Own Saturday and Sunday dispatch operations
- Route plumbers efficiently based on location, job type, and priority
- Act as the main point of contact for plumbers in the field
- Handle overflow inbound customer calls and book appointments
- Schedule installation jobs
- Update invoices, estimates, call tags, and job descriptions
- Assist with permits, inspections, and install tracking
- Help improve weekend dispatch processes and SOPs
Condiciones
💵 $1,500 USD - $1800 month base salary
Fully remote
You can work from anywhere in the world.
Source: GetOnBoard | Main Category: Customer Support