Endpoint Automation Engineer

Experience and Skills

• 3+ years of hands-on experience owning endpoint, workplace, IT platform, or digital employee experience systems.
• Experience working with device management platforms such as Intune, Jamf, or equivalent tools.
• Experience with identity providers such as Azure AD / Entra ID, Okta, or similar platforms.
• Strong scripting or automation experience using PowerShell, Python, shell scripting, or similar tools.
• Experience designing automation that reduces manual operational work, improves support processes, or prevents recurring incidents.
• Ability to analyze operational data, identify patterns, and propose durable platform-level solutions rather than isolated fixes.
• Comfortable collaborating with Security, Infrastructure, Productivity, and IT Support teams.
• Advanced English level, ideally C1 or higher, to communicate with international stakeholders.

Skills

• Endpoint Management
• Intune
• Azure AD / Entra ID
• PowerShell
• Python
• IT Automation
• Identity Providers
• Digital Workplace
• AI-assisted workflows

Key Responsibilities

• Own endpoint lifecycle management end to end, including device provisioning, configuration standards, identity integration, updates, and remediation automation.
• Design and implement AI-assisted diagnostics and self-service workflows that help employees resolve common issues without manual support intervention.
• Analyze incident trends, ticket patterns, and operational data to identify systemic root causes and reduce recurring problems.
• Partner with Security, Infrastructure, Productivity, and IT Support teams to ensure workplace systems are secure, reliable, scalable, and easy to maintain.
• Build automation using scripting, workflow tools, endpoint management platforms, and AI-assisted solutions to reduce repetitive operational work.
• Document processes, standards, and workflows so they can be adopted and maintained by distributed technical teams.
• Measure success through reduced ticket volume, higher automation coverage, faster issue resolution, and improved employee satisfaction.

Nice to Have

• Experience with Jamf, Okta, ServiceNow, Power Automate, Copilot, or other low-code / automation platforms.
• Familiarity with SRE practices, AIOps, observability, or proactive remediation.
• Experience building internal tools, self-service portals, or employee-facing automation.
• Previous experience supporting distributed or remote-first teams.
• Interest in applying AI to IT operations, diagnostics, knowledge management, or employee support workflows.

What we provide

Join Niuro’s 100% remote work model, designed to give you flexibility while working in a collaborative and technically strong environment. We support your professional growth through continuous learning opportunities, exposure to challenging projects, and the possibility to take on greater ownership over time.

You’ll be part of a global community that values technical excellence, clear communication, autonomy, and continuous improvement. Niuro also provides a solid administrative and operational structure, helping you stay focused on delivering meaningful work without unnecessary friction.

After the initial contract period, there may be opportunities for long-term collaboration depending on performance, project continuity, and team needs. This is an opportunity to work on technically rigorous initiatives with real-world impact, while being part of a culture that values innovation, ownership, and work-life balance.