Regional Sourcing Team Lead

Job Title: Regional Sourcing Team LeadLocation: Remote, Latin AmericaCompany Overview:Sagan connects experienced international professionals with US-based businesses.Compensation: 2000 USD/monthWork Schedule: Monday to Friday; 8:00 AM - 5:00 PM (EST)NOTE: INDEPENDENT CONTRACTOR POSITIONPosition Overview:The Regional Sourcing Team Lead is responsible for managing their respective work queues, procuring new services, investigating service-related issues, billing issues and other escalations relating to the vendor. Reporting to the Regional Sourcing Manager, you will play a crucial role in supporting the Regional Sourcing Manager within an assigned territory to build in-depth relationships with vendor.Essential Duties & Key Responsibilities:- Assist the manager in leading the regional team’s efforts to maintain the work queues within the respective SLAs.- Assist the manager in leading the regional team’s performance against KPIs.- Address any service requests within the required service level agreements.- Develop, maintain, and continuously seek to improve all vendor relations.- Work with the Account Management and Vendor Relations teams to manage hauler performance according to contractual obligations.- Provide problem-solving resources and solutions to complex vendor issues, e.g. Escalations.- Support the gathering and maintenance of hauler intelligence (pricing, market condition, location and services).- Partner with other departments to identify and to drive continuous improvement in the waste hauler network and processes.- Performs other duties as assigned or apparent.Supervisory Responsibilities:- This job has supervisory responsibilities.Experience & Qualifications:- Bachelor’s Degree required.- At least 2+ years of experience in a professional setting.- Hauler relationship management experience preferred.- Process management, project management, organizational and analytical skills.- Enthusiasm, strong work ethic and a passion to assist others.- Proficiency in Word, Excel, PowerPoint, Access and Outlook - and other web-based applications.- Passionate interest in the environment, sustainability, making a difference, and the willingness to works in a team to achieve its vision, mission, and goals.- Excellent verbal and written communication skills.- Strong organizational skills with the ability to manage multiple priorities and deadlines.- Exceptional interpersonal skills, with the ability to interface effectively with stakeholders at all levels of the organization.- Strong customer service orientation with the ability to handle inquiries and requests efficiently and professionally.- A proactive, can-do attitude with a willingness to take ownership of tasks and drive them to completion.- Ability to work independently while also being a team player who thrives in a collaborative environment.Resume Submission Guidelines:Submit your complete resume in English through the linked Sagan application form.How to Apply:Complete the linked Sagan application form. Describe your relevant experience, tools and expected monthly compensation in USD.