Trabajos Remotos

Company Overview:

At RDS Same Day Delivery, we specialize in providing seamless last-mile delivery solutions that

connect our clients with their customers quickly and efficiently. We pride ourselves on reliability,

transparency, and customer care in every delivery.

Position Summary:

We are seeking a proactive and detail-oriented Inbound Customer Service Representative to join

our team. In this role, you will be pivotal in upholding our commitment to exceptional customer

satisfaction by managing incoming communications, assisting with order tracking, and providing

vital information to clients and prospects.

Key Responsibilities:

 Manage inbound calls and emails from clients, addressing inquiries, providing updates,

and accurately entering order details into the system.

 Monitor and update order statuses, ensuring clients receive real-time information on their

deliveries.

 Support clients and prospects by delivering comprehensive information on services,

delivery options, pricing, and account management.

 Respond promptly to customer inquiries, resolve issues, and escalate complex concerns to

the appropriate team members as needed.

 Work closely with the operations and dispatch teams to facilitate effective communication

regarding delivery updates, potential delays, and customer feedback, ensuring

streamlined solutions for clients.

Qualifications:

 Demonstrated experience in a customer service role, ideally within the logistics, delivery,

or transportation industry.

 Problem-Solving Skills: Ability to think on your feet, solve customer issues quickly, and

adapt to unexpected situations.

 Strong Communication: Clear and professional verbal and written communication skills,

ensuring clients feel valued and heard.

 Language Proficiency: Strong command of the English language, with the ability to

communicate clearly and professionally in both verbal and written formats.

 Team Collaboration: Comfortable working closely with other teams (such as dispatch and

operations) to ensure clients are satisfied with resolutions and to provide additional

support as needed after the initial call.

 Excellent multitasking and time-management skills, with the ability to thrive in a fast-

paced environment.

 Proficient in CRM software and comfortable with basic data entry and tracking systems.

Additional Information:

 This is a fully remote position, providing flexibility to work from home.

 Shifts may vary based on call volume, with the potential for evening, weekend, or holiday

shifts to ensure we meet customer needs during peak times. Flexibility and adaptability in

• scheduling are important to this role.

🐸 Remote Sales & Event Representative (LATAM-based, EST hours)

Company: Charlotte Party Rentals / Toadally Rad Tents & Events

Location: Remote – Based in Central or South America preferred

Type: Full-Time | Remote | EST hours

Pay: Competitive, USD – Based on experience

Language Requirement: Fluent English (C1/C2 level)

Do you love events, have top-tier people skills, and thrive in a fast-paced environment? We want YOU to help us craft unforgettable experiences for our clients!

Charlotte Party Rentals – now proudly rebranding to Toadally Rad Tents & Events – is seeking an energetic, reliable, and customer-obsessed Remote Event Client Representative to join our growing team.

You’ll be the voice of our brand – helping clients dream big, select the perfect rentals, and make their events unforgettable. 🎉

✨ What You’ll Do:

• Handle inbound leads via phone, email, and chat — and turn them into happy clients
• Educate clients on our rentals, packages, and services
• Support clients through every step of the event planning process
• Update and manage the sales CRM/database
• Collaborate with logistics and operations teams to ensure smooth event execution
• Assist in preparing sales forecasts and performance reports
• Help create and improve email templates, follow-up sequences, and client communications
• Conduct market research and share insights with the team
• Provide exceptional service, every time!

🧠 What We’re Looking For:

• 3+ years in sales, customer service, or account management (preferably U.S. market)
• Fluent English speaker and writer (C1/C2 required)
• Strong communication skills – you know how to connect with people
• Detail-oriented, reliable, and proactive
• Experience with tools like Google Workspace, CRM platforms, and VoIP systems
• Comfortable working independently and managing multiple clients at once
• Available to work U.S. Eastern Time business hours

🐸 You’re a Fit If You Are:

• A natural relationship-builder who loves helping people
• Driven and results-focused — you love hitting goals
• A team player who communicates and collaborates with ease
• Excited by the event industry and thrive in a fast-paced environment
• Someone who takes ownership and doesn’t need to be micromanaged

💚 Why You’ll Love Working With Us:

• Remote flexibility — work from anywhere in Central or South America
• Fast-growing, fun, and values-driven event company
• Supportive team with room to grow professionally
• Meaningful work — you’ll help create unforgettable events for amazing clients
• Regular team meetings, growth opportunities, and performance incentives

🎯 Ready to Apply?

We’d love to meet you! Click Apply Now and include:

• Your resume (English only)
• A brief video or audio intro (optional but encouraged!)
• Availability for a video interview