CPQ Analyst
Crest IT Resources LLC
· Remote
Project
DevOps & QA
Today
DevOps & QA
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Technical Background
The ideal candidate will have a technical foundation, preferably in:
- Software Development
- Systems Analysis
- Data Analytics
- Database Management
- Related technical disciplines
The role is not heavily focused on coding; however, candidates must possess enough technical knowledge to understand system architecture, data structures, integrations, and underlying logic.
Core Technical Skills
- Strong troubleshooting and root cause analysis capability.
- Ability to understand complex systems and trace issues through multiple interconnected applications.
- Solid understanding of system architecture and data relationships.
- Advanced Excel skills, including data manipulation and validation.
- Experience with databases, data analysis, or development-related activities.
- Understanding of programming concepts and system behavior.
Key Responsibilities
- Analyze, troubleshoot, and resolve issues impacting internal and external users of the CPQ ecosystem.
- Perform root cause analysis and identify sustainable solutions to system and process-related problems.
- Support and maintain product configuration, pricing, and quoting systems, with a primary focus on the Tacton CPQ platform.
- Manage data updates, maintenance activities, and system configurations while ensuring data integrity and quality.
- Understand and support the interaction between databases, CPQ platforms, and surrounding business systems.
- Collaborate with global stakeholders and cross-functional teams to address operational and technical challenges.
- Support ongoing system improvements and process optimization initiatives.
- Create and maintain reports, analytics, and data validations as needed.
Core Technical Skills
- Familiarity with Salesforce is considered a plus, especially for understanding integrations and troubleshooting root causes.
TroubleshootingRoot Cause AnalysisSystem Architecture
Source: GetOnBoard