CPQ Analyst

Technical Background

• Software Development
• Systems Analysis
• Data Analytics
• Database Management
• Related technical disciplines

• Strong troubleshooting and root cause analysis capability.
• Ability to understand complex systems and trace issues through multiple interconnected applications.
• Solid understanding of system architecture and data relationships.
• Advanced Excel skills, including data manipulation and validation.
• Experience with databases, data analysis, or development-related activities.
• Understanding of programming concepts and system behavior.

Key Responsibilities

• Analyze, troubleshoot, and resolve issues impacting internal and external users of the CPQ ecosystem.
• Perform root cause analysis and identify sustainable solutions to system and process-related problems.
• Support and maintain product configuration, pricing, and quoting systems, with a primary focus on the Tacton CPQ platform.
• Manage data updates, maintenance activities, and system configurations while ensuring data integrity and quality.
• Understand and support the interaction between databases, CPQ platforms, and surrounding business systems.
• Collaborate with global stakeholders and cross-functional teams to address operational and technical challenges.
• Support ongoing system improvements and process optimization initiatives.
• Create and maintain reports, analytics, and data validations as needed.

Core Technical Skills

• Familiarity with Salesforce is considered a plus, especially for understanding integrations and troubleshooting root causes.