Associate Account Manager, Portuguese and English Speaking

Expedia Group - Ciudad de México (Hybrid)

Expedia Group

Salary: Gross salary $26500 - 39500 USD/year
Type: Tiempo completo

Tags: Data Analysis Sales Communication Cold Calling

Introduction to the Team

Travel Partnerships & Media helps partners deliver exceptional traveler and B2B experiences by connecting them to Expedia Group’s global demand, competitive technology, and data insights. Our team serves as the central hub for partner onboarding, growth, and performance excellence. We ensure that lodging partners—new and existing—can reach travelers worldwide while maximizing their visibility and revenue on the Expedia Group platform. This role blends account management and partner enablement, directly contributing to marketplace competitiveness and partner success. As an Associate Account Manager, your primary mission is to build and nurture a strong portfolio of lodging partners across assigned markets.

We’ll engage partners primarily through phone outreach, leveraging Expedia Group’s tools, insights, and programs to help them reach their full demand potential.

Apply without intermediaries through Get on Board.

In this role, you will:

Account Management & Performance

  • Support existing partners in improving revenue, visibility, and market share on Expedia Group sites.
  • Help partners adopt self‐service tools and optimize their listings via Partner Central.
  • Identify opportunities to grow partner performance through merchandising, promotions, and platform programs.
  • Communicate customer trends, marketing opportunities, and actionable insights derived from data.
Relationship Building & Cross‐Team Alignment

  • Develop and maintain strong partner relationships built on trust, collaboration, and shared goals.
  • Share best practices within the team to collectively achieve broader market targets.
  • Represent the voice of the partner internally by providing feedback that improves systems, tools, and processes.

Experience & Qualifications

  • Bachelor’s degree in Business, Hospitality, Communications, or related field—or equivalent professional experience.
  • 0–2 years of experience in B2B/B2C sales, partner management, commercial operations, account management or similar.
  • Strong communication skills, with the ability to persuade, educate, and handle objections.
  • High comfort level with phone‐based outreach, cold calling, and structured pipelines.
  • Analytical mindset with the ability to interpret data and translate insights into action.
  • Fluency in English and Portuguese required.

Prefered Skills

  • Ability to manage multiple priorities, meet targets, and thrive in a fast‑paced environment.
  • Strong organization, attention to detail, and follow‑through.
  • A true team player who contributes to shared success.

Why Join Us?

We provide a full benefits package, including exciting travel perks, generous time-off, parental leave, a flexible work model (with some pretty cool offices), and career development resources, all to fuel our employees' passion for travel and ensure a rewarding career journey. We’re building a more open world. Join us.

Flexible hours Flexible schedule and freedom for attending family needs or personal errands.

Source: GetOnBoard | Main Category: Sales