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About the Company
Made’s mission is to help homeowners save time, money, and stress. It starts with Made Card - a credit card designed specifically for homeowners, with unmatched rewards on mortgage payments, home improvements, utilities, and essential purchases. Each swipe powers a personalized home management platform where users can manage home systems & appliances, stay ahead on upkeep, and get help - from AI-driven guidance to in-person services - exactly when they need it most. By bringing together financial tools, data, and trusted professionals, we give people more control, more savings, and more time to enjoy the place they call home.
We’re partnered with leading national players in the residential homeownership space - from mortgage lenders to home services providers - embedding Made into the key moments of the homeowner journey. These partnerships let us reach millions of households across the country and deliver meaningful benefits to homeowners.
Backed by top investors like Village Global, Jump Capital, Recharge Capital, and Soma Capital, our leadership team brings deep fintech, mortgage, and credit card experience from Ramp, Bain Capital, JP Morgan Chase, American Express, and Morgan Stanley. We’re building the financial and engagement platform for the next generation of homeowners - one that puts the homeowner at the center, and redefines what it means to feel at home.
About the Role
The Director of Credit Risk will play a critical role in shaping and leading Made Card’s credit risk strategy across the customer lifecycle. You’ll drive underwriting, pricing, segmentation, and decisioning for our credit card product while overseeing performance of the credit portfolio.
This role also owns the development and tracking of credit models and will lead Made Card’s Decision Science practice.
What You’ll Do
Underwriting & New Accounts: Define and optimize credit strategies for new account approvals, ensuring robust risk controls while enabling growth. Deploy test and learn mechanisms. Have complete ownership of implementation of said strategies directly in the risk decision engine.
Credit Policy & Segmentation: Develop, refine, and monitor credit policies and customer segmentation strategies to enhance risk differentiation.
Pricing & Limits: Design pricing and credit limit frameworks to maximize risk-adjusted returns. Implement ongoing pricing and limit management strategies (penalty pricing, limit increases, reductions etc.)
Model Decisioning: Build, own, and continuously improve credit risk models, decision thresholds, and cutoffs.
Portfolio Performance: Develop and monitor KPIs, analyze trends, and deliver actionable insights to maintain portfolio quality and profitability.
Collections Strategy: Develop data-driven, customer-focused strategies that reduce delinquencies and charge-offs.
Risk operations: Conduct manual reviews (underwriting, limit increases etc.), document exceptions, handle credit bureau disputes, set up payment plans.
Ideal Background
2+ years of experience in consumer lending or credit risk, with a proven track record in fintech environments.
Strong experience in at least one dimension of the credit lifecycle: underwriting, pricing, portfolio management, and collections
Hands-on experience with credit risk models and credit bureau data (traditional and alternative).
Strong technical acumen: pull data, analyze, create KPIs, create reporting tools (Python, SQL knowledge a plus)
Ability to synthesize complex data into clear strategies and communicate them to both technical and non-technical stakeholders.
We understand that not everyone comes from a traditional background. If you are a rockstar with a non-traditional path, we'd love to talk to you!
Nice to Have
Experience in fintech, credit cards, real estate, or home services.
Familiarity with compliance-heavy or regulated marketing environments.
Passion for credit cards, rewards, or homeownership-related products.
Benefits
Base Compensation Band: $100,000–$110,000 (determined by experience, qualifications, and location)
Compensation: Competitive salary with a meaningful stake in the company via equity
Health & Well-being: We’ll invest in your physical and mental well-being with comprehensive medical, dental, & vision benefits
Grow Together: Company-wide orientation for you to successfully onboard and other learning & development opportunities including regular review cycles that feature 360 degree feedback
Mortgage Benefit: Receive up to $25,000 toward closing costs of a new mortgage via our mortgage partners
Play Together: Quarterly budgets for team and company outings. Use it for team swag, cooking classes, or team dinners!
Generous Time Off: Flexible paid time off, sick days, and 11 company holidays
Throughout the interview process, please remember that emails will only be from madecard.com emails. We won't ever be asking for any personally identifiable information during the interview process itself. Please reach out to talent@madecard.com if you have any requests to verify the authenticity of an outreach.
Made Card is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws. Made Card makes hiring decisions based solely on qualifications, merit, and business needs at the time.
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Oracle Fusion Cloud Lead — Logistics & Supply Chain Management
Greenfield Oracle Fusion Implementation
Company Tessera Labs AI
Role Type Senior consulting engagement — full-time or contract, workstream-critical role
Location Nearshore, based in Mexico or Brazil — remote-based delivery model; excellent business
English required for direct engagement with client stakeholders and leadership
Reports To Program Director / Engagement Lead, Tessera Labs AI
About the Role
Tessera Labs AI is a technology product firm delivering next-generation, AI-accelerated enterprise transformation programs. We are seeking an experienced Oracle Fusion Cloud Lead to own the Logistics and Supply Chain Management (SCM) workstream for a greenfield Oracle Fusion Cloud implementation for a fast-growing client.
This is a greenfield implementation from a process and configuration standpoint — there is no legacy SCM configuration to reverse-engineer or carry forward, and the opportunity is to stand up Oracle Fusion Cloud Inventory Management, Order Management, Indirect Procurement and related logistics processes from a blank slate, configured to Oracle standard wherever possible. Data is a different story: item, article, inventory, and other master and historical data still needs to be extracted, transformed, and loaded (ETL) from the client's legacy ERP into Oracle Fusion, and this role supports that migration effort alongside the functional design work.
This is a highly cross-functional, business-facing role. You will run discovery and design workshops directly with logistics, supply chain, and procurement stakeholders — including ownership of the Indirect Procurement value stream — translate their requirements into working Oracle Fusion design and configuration, and own the documentation trail from business requirement through configuration and test. You will also own the integration design connecting Oracle Fusion to Shopify for e-commerce order and inventory synchronization, and to the client'swarehouse management system(s) for outbound and inbound logistics — alongside integration with adjacent Oracle Fusion modules as applicable.
This is a nearshore delivery role, based in Mexico or Brazil, working in a remote-first model alongside Tessera's distributed FDE delivery and AI engineering teams. Because you will be running workshops and presenting directly tobusiness stakeholders and client leadership, excellent business English — spoken and written — is essential to this role.
Key Responsibilities
• Lead and facilitate business process workshops with logistics, supply chain, procurement, and operations stakeholders to capture requirements for a greenfield Oracle Fusion Cloud implementation, spanning Inventory Management, Order Management, Indirect Procurement, and related logistics processes.
• Own end-to-end functional configuration of Oracle Fusion modules — Inventory Management, Order
Management, and Procurement, with particular ownership of the Indirect Procurement value stream,
translating workshop outcomes into a working, standard-first system design.
• Configure and maintain the Oracle article/item master setup in line with fashion and apparel industry best practices (e.g., style, color, and size hierarchies, seasonal and pre-pack/kit structures) and Oracle Retail conventions.
Please mention the word GOODNESS and tag RMTU3LjI0NS4yNDcuMTE4 when applying to show you read the job post completely (#RMTU3LjI0NS4yNDcuMTE4). This is a beta feature to avoid spam applicants. Companies can search these words to find applicants that read this and see they're human.
Qualifications
- 3+ years of relevant experience in high-end real estate or architectural photography editing, specifically thriving within a high-volume, fast-paced environment.
- Proven track record of handling complex photo manipulation and efficiently satisfying direct client revision requests.
- Visual Eye: An exceptional eye for detail, composition, and color accuracy, with a firm understanding of ethical guidelines in real estate editing to avoid misrepresenting properties.
- Technical Mastery & Specialized Edits: Expert Adobe proficiency with deep knowledge of advanced real estate (window pulls, object removal, sky replacements, virtual twilights) and portrait editing (skin retouching, clothing fixes, background cleanups).
- Communication: Highly proficient in English (written and verbal) to collaborate effectively with our US-based team.
Key Responsibilities
- Efficiently process a high volume of images daily while maintaining our strict quality and aesthetic standards.
- Execute complex edit requests on delivered imagery and end to end processing (from HDR merge to complete). Edit and polish professional headshots style portraits.
- Maintain a highly flexible aesthetic approach that can seamlessly match our delivered guidance and satisfy specific client preferences.
- Partner directly with the QA/QC team to address and resolve flagged edits on published photos, ensuring strict adherence to internal style guidelines.
- Proactively contribute to process, workflow, and stylistic improvements across the post-production pipeline. Escalate highly complex issues or recurring quality trends to leadership as needed.
- Create or alter actions, workflows or scripts that optimize repeatable tasks.
Bonus Skills
- AI & Process Efficiency: Experience leveraging AI technology within Adobe products and modern real estate AI platforms (e.g., AutoHDR, Imagen, Autoenhance), as well as Actions, Workflows, or scripting to speed up complex, repeatable tasks a plus.
- Portrait Retouching Experience with headshot-style portraits (including advanced skin retouching, clothing fixing, stray hair removal, etc.) is a big plus.
RESPONSIBILITIES
- Client Portfolio Management: Manage assigned clients by researching their branding, understanding their business goals, and maintaining consistent communication to ensure satisfaction.
- Strategic Communication: Email and message clients regularly following communication guidelines, proactively addressing needs and gathering feedback.
- Onboarding Leadership: Conduct onboarding calls with new clients alongside Account Executives to familiarize them with Penji's process and set expectations for success.
- Discovery Planning: Guide each new client through a 30-day discovery period to understand their preferences, design needs, and identify compatible designers for their account.
- 90-Day Success Journey: Walk clients through structured 90-day journey with monthly recap meetings to gather feedback, adjust strategies, and ensure satisfaction milestones are met.
- Strategy Sessions: Schedule and conduct strategy calls to understand clients' 3-6 month goals and proactively plan upcoming projects that align with their objectives.
- Upgrade Identification: Monitor account usage patterns and identify opportunities to upgrade clients (additional design slots, developer add-ons, premium features) to better serve their needs.
- Brand Profile Management: Create and maintain brand profiles for all clients to ensure design consistency and quality across all projects.
- Designer-Client Matching: Collaborate with Project Managers to ensure the right designers are assigned to each client based on style compatibility and expertise.
- Creative Direction: Provide design advice and strategic guidance on client projects through hidden notes, brief clarifications, and direct communication with design teams.
- Quality Oversight: Monitor project quality and report issues with designers, projects, or team performance to maintain high standards.
- Client Retention: Act as primary point of contact for clients, building strong relationships that drive retention beyond the 90-day journey.
- Cross-Team Collaboration: Work closely with Project Managers and Account Executives to coordinate seamless client experiences and project execution.
- Performance Reporting: Track and report on client satisfaction, account health, upgrade opportunities, and portfolio performance metrics.
ABOUT THE JOB
Conditions
- 📍 Remote | 🕒 EST Hours | ⏱ 8-Hour Shift w/ a break | Lenient PTO | Commission
- Work from home: Penji is fully remote. Work from the comfort of your home or wherever your laptop is.
- Family leave: Receive paid maternity and paternity leave to spend time with your loved ones
- Vacation days: Earn vacation days every month to give you time to rest and recharge.
- Stay healthy: Veteran members earn healthcare bonuses to keep themselves up & running.
- Annual retreat: Come together every year for a huge celebratory party with the team.
- Promotional opportunity: Let your ambition shine and rise through the ranks at Penji.
- Paid to learn: Improve your skills with Penji Academy and premium online resources.
- Overtime pay: Overtime opportunities are offered every week for some extra cash.
- Awards & contests: Have a competitive spirit? Compete in design contests monthly against your peers to earn extra coins.
Experience and Skills
- 6 or more years of UX and product design in consumer-facing (B2C) fintech: onboarding, digital banking, KYC/identity, digital wallets, or AI copilots. Internal B2B or enterprise tooling is not the target background.
- Consumer psychology as the primary lens: a proven ability to understand and design for what users feel in high-stakes moments — fear, distrust, and anxiety about sharing sensitive data. This is the #1 must-have; the candidate should surface the emotional dimension on their own, not need it explained.
- Strong understanding of user behavior under financial anxiety, conversion optimization, and mobile-first native flows.
- C1 English level or higher.
- A portfolio available to share during the hiring process, showing real end-to-end flows, not only UI.
- A concrete track record of reducing drop-off and improving funnel completion, backed by real metrics.
- Experience designing for vulnerable or high-perceived-risk users (e.g. elderly, low-digital-literacy, public banking, real KYC or biometric verification).
Skills
- Figma
- User Flows
- Product Design
- User Psychology
- Funnel Optimization
- Onboarding Design
- Conversion Rate Optimization (CRO)
- Advanced English (C1+)
- UX Strategy
- Information Architecture
- Consumer Psychology
Key Responsibilities
- Own user psychology and customer journeys, identifying friction points and designing intuitive experiences around user fear, anxiety, and trust.
- Translate business requirements and data funnel metrics into simplified conversational AI flows and mobile-first solutions.
- Ensure customers can navigate complex automated workflows without confusion, maintaining transparency and explainability in AI-driven decisions.
- Turn user insight into concrete design — user flows, prototypes, and behavior-driven decisions (Figma and design systems in service of that, not as the focus).
- Collaborate closely with engineering teams to ensure solutions are technically feasible, maintaining an efficient handoff process while protecting user intuition.
- Constructively challenge product directions and support the team under high-velocity delivery environments.
- Diagnose funnel drop-offs from real data (product analytics, reports, call-center signals) and reproduce the root cause before redesigning.
- Act as the end user's advocate, defending their experience with engineering and executive leadership even when it challenges the business.
Nice to Have
- React
- Frontend Development
- Artificial Intelligence (AI) Workflows
- Fintech
- Design Systems
- Conversational UI Design
- Prototyping
- mobile-first design
Benefits
We provide the opportunity to participate in impactful and technically rigorous industrial data projects that drive innovation and professional growth. Our work environment emphasizes technical excellence, collaboration, and continuous innovation.
Niuro supports a 100% remote work model, allowing flexibility in work location globally. We invest in career development through ongoing training programs and leadership opportunities, ensuring continuous growth and success.
Upon successful completion of the initial contract, there is potential for long-term collaboration and stable, full-time employment, reflecting our long-term commitment to our team members.
Joining Niuro means becoming part of a global community dedicated to technological excellence and benefiting from a strong administrative support infrastructure that enables you to focus on impactful work without distraction.