Senior Process Analyst (Flow Engineering)

QUALIFICATIONS

• 7+ years of experience as a Process Analyst, Business Analyst, or in a related operational improvement role, including experience leading initiatives end-to-end.
• Proven track record leading process improvement initiatives from discovery through implementation and adoption.
• Strong analytical, critical thinking, and problem-solving abilities, with experience translating complex findings into clear business recommendations.
• Advanced experience with process mapping and workflow design tools such as Visio, Lucidchart, or similar platforms.
• Advanced proficiency with Microsoft Excel.
• Excellent verbal, written, and executive-level communication skills.
• Ability to work independently, lead cross-functional teams, and manage multiple senior stakeholders in fast-paced environments.
• Advanced English proficiency, written and spoken, required for daily collaboration with U.S.-based teams and client-facing engagements.
• Valid passport and up-to-date travel documentation for the United States, as occasional international travel may be required depending on client and project needs.

KEY RESPONSIBILITIES

• Lead the analysis of current business processes, workflows, and operational procedures to identify inefficiencies and high-impact improvement opportunities.
• Own the development and governance of process documentation, including process maps, value stream maps, outcome and dependency mapping, workflows, and standard operating procedures (SOPs).
• Partner directly with senior business stakeholders and cross-functional teams to shape requirements and resolve complex operational challenges.
• Lead data analysis efforts to support process optimization and continuous improvement initiatives at scale.
• Design, prioritize, and drive the implementation of process improvement projects aligned with organizational goals and business objectives.
• Define and monitor KPIs and operational metrics to evaluate the effectiveness of implemented changes and guide course corrections.
• Facilitate executive-level process discussions, workshops, and collaboration sessions with stakeholders and teams.
• Lead training and change management efforts to support user and team adoption of new processes and procedures.
• Prepare and present findings, recommendations, and business cases directly to leadership.
• Drive operational excellence initiatives and set the standard for process standardization across the organization.
• Mentor and guide junior process analysts on methodology, tools, and best practices.

PREFERRED SKILLS

• Bachelor's degree in Business Administration, Industrial Engineering, Operations Management, or a related field.
• Experience with reporting and visualization tools such as Power BI.
• Deep expertise in Flow Engineering methodologies or concepts.
• Lean Six Sigma (Green Belt, Black Belt) or equivalent process improvement certification.
• Experience mentoring or leading junior analysts on process improvement projects.

WHAT WE OFFER

• Competitive salary
• Opportunity to lead process transformation initiatives directly with a client's operations team, with high visibility and ownership.
• Flexible, primarily remote work environment.
• Deep exposure to Flow Engineering methodologies within a fast-paced consulting environment.
• Growth path into engagement leadership or practice leadership roles within Integratz.
• Collaborative, cross-functional culture with direct access to leadership and stakeholders.