Project Manager Operations

Qualifications and requirements

• Bachelor’s degree or equivalent experience in Computer Science, Life Sciences, Project Management, or a related field.
• Proven experience managing end-to-end projects in a regulated industry (Pharma, Healthcare, or CRO).
• Strong understanding of the software development lifecycle (SDLC) and experience adapting technical solutions to meet client needs.
• Demonstrated experience in project lifecycle management, including budget oversight, risk management, milestone tracking, and change control.
• Hands-on experience with project management tools such as Jira, MS Project, Asana, Monday, or Trello.
• Strong analytical, organizational, and problem-solving skills with keen attention to detail.
• Excellent verbal and written communication skills, with the ability to influence and engage at all organizational levels.
• Proven ability to work independently, prioritize tasks, and meet tight deadlines in dynamic, fast-paced environments.
• Proficiency with MS Office Suite (Word, Excel, PowerPoint, Project).
• Bachelor’s degree or equivalent experience in Computer Science, Life Sciences, Project Management, or a related field.
• Proven experience managing end-to-end projects in a regulated industry (Pharma, Healthcare, or CRO).
• Strong understanding of the software development lifecycle (SDLC) and experience adapting technical solutions to meet client needs.
• Demonstrated experience in project lifecycle management, including budget oversight, risk management, milestone tracking, and change control.
• Hands-on experience with project management tools such as Jira, MS Project, Asana, Monday, or Trello.
• Strong analytical, organizational, and problem-solving skills with keen attention to detail.
• Excellent verbal and written communication skills, with the ability to influence and engage at all organizational levels.
• Proven ability to work independently, prioritize tasks, and meet tight deadlines in dynamic, fast-paced environments.
• Proficiency with MS Office Suite (Word, Excel, PowerPoint, Project).

Job functions

What you will do

• Manage and lead the successful delivery of multiple, concurrent projects across Advisory, eCOA, and RTSM product lines, ensuring adherence to scope, budget, timelines, and quality.
• Oversee the full SDLC from requirements gathering through deployment, ensuring software and solutions are tailored to each client’s specifications.
• Apply expertise in project lifecycle management, including:
  • Budget management and forecasting
  • Risk identification, mitigation, and assessment
  • Milestone tracking and reporting
  • Change management and control
• Use project management tools such as Jira, MS Project, Asana, Monday, or Trello to plan, monitor, and track deliverables.
• Collaborate with cross-functional teams—Product, Engineering, Quality, and Operations—to ensure compliance with quality and regulatory standards in a highly regulated (Pharma/CRO) environment.
• Ensure systems are configured, tested, and deployed in line with client expectations.
• Lead client communications, including regular project updates, escalation management, and change discussions.
• Handle client escalations independently, collaborating across internal and client teams to resolve issues promptly.
• Oversee the financial performance of assigned projects, including vendor management, device procurement, invoicing, and resource allocation.
• Support the implementation of complex, multi-product or multi-country projects requiring integration of Advisory, RTSM, and eCOA solutions.
• Partner with the Quality Management team to identify, document, and close incident reports in a timely manner.
• Provide accurate and transparent project reporting to internal and external stakeholders.

Desirable skills

Desired Qualifications

• Background in clinical research, life sciences, or software delivery within a CRO or pharmaceutical environment.
• Experience with IRT/RTSM systems, eCOA/ePRO solutions, or Advisory/Consulting engagements.
• Knowledge of Good Clinical Practice (GCP), FDA, and other global regulatory requirements.
• PMP, PRINCE2, or equivalent project management certification.
• Strong presentation skills and ability to facilitate discussions across large, cross-functional teams.
• Willingness to travel occasionally for client meetings or internal collaboration (typically quarterly).

Conditions

Language: Resumes must be submitted in English.