Sagan Recruitment

Appointment Setter — Home Services — Remote Talent Pool

Sagan Recruitment · Remote worldwide Latin America and Caribbean encouraged
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Job Title: Appointment Setter — Home Services — Remote Talent PoolLocation: Remote — worldwide; candidates in Latin America and the Caribbean are encouraged to apply.Salary Range: USD 1,800–2,300 per month. This is indicative compensation for opportunities in this talent pool; the specific match and experience determine the final offer.Work Schedule: US business hours; exact hours are confirmed for each opportunity.Contractor Note: Independent contractor opportunities.Company Overview:Sagan connects international talent with US-based businesses. We work with professionals across Latin America, the Philippines and other global markets.About This Talent Pool:We are inviting applications for current and future opportunities. This posting builds a specialist talent pool and does not guarantee an immediate vacancy, interview or placement.Position Overview:Convert home-service inquiries and follow-up calls into accurately booked appointments. We are building a pool for confident phone professionals who can keep the booking calendar moving and give dispatch teams clear customer information.Key Responsibilities:– Handle inbound inquiries and outbound follow-up calls.– Use established scripts and service information to book appointments accurately.– Capture complete customer notes and job details for dispatchers.– Follow up with customers to improve booking opportunities and fill schedule openings.– Track booking activity and route specialist questions to the right team.Qualifications:– 2+ years of relevant professional appointment-setting, inbound-sales or phone-based customer experience.– Confidence making outbound calls and working toward booking goals.– Clear spoken and written English for US homeowner conversations.– Reliable follow-through and accuracy when using scripts, CRMs and scheduling systems.– Availability to work US business hours as an independent contractor.Nice-to-Haves:– Home-services experience in plumbing, HVAC, restoration or similar services.– Hands-on ServiceTitan experience.– Prior high-volume booking or call-center work.Resume Submission Guidelines:Please submit your resume in English as a text-based PDF. Describe your experience in home-services appointment setting, the responsibilities you personally handled and the tools you used. If you have applied to Sagan before, use the same email and upload your latest resume.Apply:Complete the Sagan application form linked with this posting.

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