Inbound Customer Service and Appointment Setter - Home Services

Job Title: Inbound Customer Service and Appointment Setter - Home ServicesLocation: Remote. Eligible countries: Mexico, Guatemala, Honduras, El Salvador, Nicaragua, Costa Rica, Panama, Colombia, Venezuela, Ecuador, Peru, Bolivia, Chile, Argentina, Uruguay, Paraguay, Brazil, Dominican Republic, Jamaica.Compensation: Confirmed during the hiring process.Work Schedule: US business-hours overlap.Contractor Note: Independent contractor position.Company Overview:Sagan connects experienced international professionals with US-based businesses.About the Role:We are recruiting professionals for Inbound Customer Service and Appointment Setter - Home Services opportunities based on current sourcing requirements. Final engagement terms are confirmed during hiring.Position Overview:Convert inbound home-services inquiries into booked appointments.Key Responsibilities:- Convert inbound home-services inquiries into booked appointments.- Handle first-contact customer conversations professionally by phone.- Use prior HVAC, plumbing, tree-care or similar experience to support customers.Qualifications:- Proven inbound lead conversion to booked appointments- Previous home-services experience in HVAC, plumbing, tree care, or similar- Clear English communication for US business collaboration.Additional Relevant Experience:- Phone-based customer service as the first point of contactResume Submission Guidelines:Paste your complete English resume into the Sagan application form, with at least 1,000 characters. PDF upload is optional. Native board applications may require a board account and resume upload.How to Apply:Complete the linked role application and highlight the experience listed above. Use the same email if you have applied to Sagan previously.