Remote Customer Success Jobs in Uruguay

📌 Rol: Recruiter Contractor – Talent Acquisition & Full-Cycle Recruiting🌎 Ubicación: Remoto – México, Colombia, Argentina, Brasil, Costa Rica y Uruguay💼 Tipo de Contrato: Full-time🕐 Horario: Horario laboral de EE. UU. (overlap preferido)📋 Descripción GeneralPavago busca un/a Recruiter para gestionar procesos de selección full-cycle y contratar talento remoto en áreas como Sales, Operations, Marketing, Customer Support, Executive Assistance, Finance y Technology.📋 Responsabilidades Principales• Realizar sourcing mediante LinkedIn Recruiter, job boards, referrals y bases de datos internas.• Crear y mantener pipelines de candidatos activos y pasivos.• Realizar entrevistas telefónicas y por video.• Evaluar experiencia, habilidades, comunicación y culture fit.• Preparar interview summaries y candidate evaluations.• Gestionar múltiples búsquedas y candidatos simultáneamente.• Mantener actualizados el ATS y los recruitment pipelines.• Presentar candidatos calificados con CV, notas, expectativas salariales y videos.• Adaptar estrategias de sourcing según feedback del cliente.• Mantener comunicación constante con los candidatos durante todo el proceso.🎯 Requisitos• 2+ años de experiencia en Recruiting o Talent Acquisition.• Experiencia en agency, staffing u offshore recruitment.• Experiencia reclutando perfiles de Sales, Executive Assistance, Customer Support, Marketing, Operations y Technology.• Excelente inglés escrito y hablado.• Experiencia realizando entrevistas y evaluaciones de candidatos.• Manejo de LinkedIn Recruiter, ATS, job boards y sourcing tools.• Organización y capacidad para gestionar múltiples búsquedas simultáneamente.⭐ Deseable• Experiencia reclutando talento remoto internacional.• Experiencia con clientes de EE. UU.• Background en staffing, BPO u offshore recruitment.• Familiaridad con recruiting CRM platforms.

Job Title: Customer Success Coordinator - Promotional ProductsLocation: Remote. Eligible countries: Mexico, Belize, Costa Rica, El Salvador, Guatemala, Honduras, Nicaragua, Panama, Argentina, Bolivia, Brazil, Chile, Colombia, Ecuador, Guyana, Paraguay, Peru, Suriname, Uruguay.Compensation: Confirmed during the hiring process.Work Schedule: US business-hours overlap; precise schedule confirmed during hiring.Contractor Note: Independent contractor position.Company Overview:Sagan connects experienced international professionals with US-based businesses.About the Role:We are recruiting professionals for Customer Success Coordinator - Promotional Products opportunities based on current sourcing requirements. Final engagement terms are confirmed during hiring.Position Overview:Own business-customer requests from first contact through resolution.Key Responsibilities:- Own business-customer requests from first contact through resolution.- Coordinate orders and account support through clear, warm written communication.- Support apparel, promotional products, printing, embroidery, signage or ecommerce customers.Qualifications:- Experience handling customer requests end-to-end for a business (B2B account support, order management, or client services); consultative, not high-volume call center.- Clear, warm written communication with US business customers.- Clear English communication for US business collaboration.Additional Relevant Experience:- Worked in apparel, promotional products, printing, embroidery, signage, or e-commerce.Resume Submission Guidelines:Paste your complete English resume into the Sagan application form, with at least 1,000 characters. PDF upload is optional. Native board applications may require a board account and resume upload.How to Apply:Complete the linked role application and highlight the experience listed above. Use the same email if you have applied to Sagan previously.

Blend is a premier AI services provider, committed to co-creating meaningful impact for its clients through the power of data science, AI, technology, and people. With a mission to fuel bold visions, Blend tackles significant challenges by seamlessly aligning human expertise with artificial intelligence. The company is dedicated to unlocking value and fostering innovation for its clients by harnessing world-class people and data-driven strategy. We believe that the power of people and AI can have a meaningful impact on your world, creating more fulfilling work and projects for our people and clients. For more information, visit www.blend360.com

We are seeking a Product Manager to contribute to our next level of growth and expansion.

Job Description

What is this position about?

• Own long-term product scope, defining epics and ensuring end-to-end case journeys are captured, documented, and validated as they evolve
• Define the value-creation story for the service and assist with quarterly OKR writing at the program level
• Ensure user delight and drive product toward the internal equivalent of product-market fit
• Anticipate, identify, and address risks and blockers that could impede engineering progress
• Work with Workstream Leads to define "good enough" criteria for shipping features and inform data quality for engineering enablement
• Act as the first user of solutions, routing feedback and results to Workstream Leads and business partners for prioritization
• Monitor engagement and retention metrics to track product-market fit evolution
• Triage user feedback back to engineering teams and subject matter experts
• Operate seamlessly across strategic (quarterly scope, OKRs) and tactical (sprint mechanics, documentation) horizons simultaneously
  
  

Qualifications

• Proven product management experience delivering new software from conception through MVP and beyond in cross-functional, multi-stakeholder environments
• Strong written and verbal communication skills with demonstrated documentation discipline
• Ability to capture complex customer journeys clearly and iterate them based on feedback
• Comfort defining and tracking success metrics, and making "good enough to ship" calls in ambiguous conditions
• Business acumen including the ability to articulate ROI and develop business cases
• Expert stakeholder management across client PMO/QE teams, engineering, and domain experts
• Demonstrated comfort developing products in highly regulated environments with significant consideration for risk, compliance, and legal issues
• Initiative, curiosity, and adaptability to thrive in evolving AI product environments

Nice-to-haves:

• Prior engineering or technical background
• Hands-on experience with agentic AI or LLM-based products
• Familiarity with Azure DevOps (ADO) for backlog and sprint management
• Experience collaborating with SMEs who author or contribute to products directly

What about languages?

English: Advanced (required for effective communication with global teams)

How much experience must I have?

6+ years of experience in product management, with demonstrated success delivering software products from conception through launch in complex, cross-functional environments.

Additional Information

Our Perks and Benefits:

🍽️ Every day lunches! (headquarters):

• Vegetarian, vegan, gluten and sugar free options.
• Gourmet meals every Friday with our on-site chef!

⚖️ Flexible working options to help you strike the right balance.

💻 All the equipment you need to harness your talent (Macbook and accessories).

🍎 Snacks and beverages available everyday (headquarters).

🎉 After office events, football, tennis and game nights (headquarters).

⚽ Everyone is welcome to join our football league every Wednesday's and Friday's.

🎱 Challenge your teammates to a pool game and win the office's trophy!

🎾 Tennis courts available for friendly matches.

🎮 Not a sports person? Don't worry, we also have chess championships, game and music nights for you to join!

📚 Learning opportunities:

• AWS Certifications (we are AWS Partners).
• Study plans, courses and other certifications.
• English Lessons.
• Learn from your teammates on our Tech Tuesdays!

🧭 Mentoring and Development opportunities to shape your career path.

🎁 Anniversary and birthday gifts.

📍 Great location and even greater teammates!

So what are the next steps?

Our team is eager to learn about you! Send us your resume or LinkedIn profile below and we'll explore working together!

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