Trabajos Remotos de Blockchain

Employment Type: Full-time Contractor, Remote
Working Hours: 9:00 AM – 6:00 PM  Local Time

About the Role

We are looking for a proactive GenAI Engineer / AI Builder/ AI Agent Associate / AI Application Specialist to design and build AI-powered workflows and AI Agents that enhance business productivity across multiple business functions.

You will design, build, and maintain AI solutions that automate business processes, improve operational efficiency, and enable effective Human + AI collaboration across different business functions.

Your initial focus will be supporting our AI and Risk Management team. As our AI capabilities continue to grow, you will work with other business functions to build practical AI solutions that improve productivity and operational excellence.

This role is ideal for someone who enjoys rapidly transforming business requirements into scalable AI applications and turning ideas into real business outcomes.

Key Responsibilities

AI Agent & Workflow Development

·       Design, build, and maintain AI Agents for business operations.

·       Develop monitoring, logging, and observability for agent behaviors and safety rules.

·       Develop AI-powered workflows that automate repetitive business processes.

·       Translate business requirements into practical AI solutions.

·       Build scalable AI applications that improve productivity and operational efficiency.

·       Integrate AI solutions with internal systems and third-party platforms.

Business AI Applications

·       Develop AI solutions across different business functions, including Risk Management, Testing, Marketing, Operations and Customer Support.

·       Identify opportunities where AI can automate manual work, improve decision-making, and streamline business operations.

AI Development

·       Build AI applications using modern Large Language Models (LLMs).

·       Design prompts, AI workflows, and multi-agent solutions for different business scenarios.

·       Develop solutions using RAG, MCP, Function Calling, Memory, and Tool Calling.

·       Integrate LLM APIs into internal platforms and automation pipelines.

·       Build AI workflows using both code-based and low-code/no-code platforms where appropriate.

·       Continuously evaluate emerging AI technologies and recommend practical business applications.

Requirements

·       1–3 years of experience building AI applications, AI Agents, or workflow automation solutions.

·       Hands-on experience with leading AI models such as OpenAI (GPT), Openclaw, Claude, Gemini, DeepSeek, Qwen, Llama, or similar LLMs.

·       Experience using modern AI development tools such as Cursor, Claude Code, Codex, Gemini CLI, Genspark, Manus, OpenHands, or similar AI-assisted development tools.

·       Familiarity with AI Agent frameworks, Agentic AI Concepts (planning, tool-using agents, retrieval-augmented generation) — practical exposure or side projects acceptable.

·       Experience integrating AI solutions with APIs, third-party services, or internal business systems.

·       Basic programming skills in Python and familiarity with prompt engineering, AI workflow design, or RAG.

·       Experience building multi-agent systems, workflow automation platforms and or deploying AI applications into production environments.

·       Experience in FinTech, Trading, Risk Management and or digital asset.

·       Strong analytical, problem-solving, and communication skills, with a passion for learning and applying emerging AI technologies.

Why Join Us

• Fully remote working environment with your local working hours.
• Build AI solutions that solve real business problems.
• Work across multiple business functions and help shape the company's AI transformation.
• Work with the latest AI technologies, LLMs, AI Agents, workflow automation, and modern AI development tools.
• Opportunity to build practical AI applications with direct business impact.

Are you a talented Senior AI Engineer/Architect looking for a remote job that lets you show your skills and get decent compensation? Look no further than Lemon.io — the marketplace that connects you with hand-picked startups in the US and Europe.

What we offer:

• The rate depends on your skills and experience. We've already paid out over $11M to our engineers.
• No more hunting for clients or negotiating rates — let us handle the business side of things so you can focus on what you do best.
• We'll manually find the best project for you according to your skills and preferences.
• Choose a schedule that works best for you. It’s possible to communicate async or minimally overlap within team working hours.
• We respect your seniority so you can expect no micromanagement or screen trackers.
• Communicate directly with the clients. Most of them have technical backgrounds. Sounds good, yeah?
• We will support you from the time you submit the application throughout all cooperation stages.
• Most of our projects involve working in a fast-paced startup environment. We hope you like it as much as we do.
• Through our community, we will connect you with the best developers from more than 75 countries.

We have several AI-related roles; here are some of them.

Requirements - AI Engineer:

• 3+ years of commercial experience applying AI to practical technology solutions
• A solid understanding of Python is a must; experience with other programming languages commonly used in AI is a plus
• Experience with Vector Databases, Pinecone or Weaviate is required
• 2+ years of experience with LangChain is mandatory
• 2+ years of experience with large language models (LLMs) or vLLMs is mandatory
• 2+ years of experience with RAG or OpenAI is required

Requirements - AI Agent Architect:

• 3+ years of experience with Python
• 3+ years of experience with LLM
• Experience with Multi-agent systems architecture, AI agent orchestration, AI telemetry is a must.

Requirements - AI Automation Architect:

• 1+ year of experience with Workflow Automation and Webhooks
• 3+ years with SQL is a must
• Familiarity with AI API integration and Claude Cowork is a must
• Knowledge of Make.com/n8n/Zapier
  

• Strong technical skills: as a Senior AI Engineer/Architect, you are expected to be able to create projects from scratch and have a deep understanding of application architecture.
• Clear and effective communication in English — advanced ability to discuss business tasks, justify decisions, and communicate issues. Good self-presentation is also essential for upcoming client calls.
• Strong self-organizational skills — ability to work full-time remotely with no supervision.
• Reliability — we want to trust you and expect that you won’t let us and the client down.
• Adaptability and Flexibility — the ability to onboard the project promptly after accepting it and start delivering results quickly.

Sounds good for you? Apply now and join the Lemon.io community!

NOT YOUR TECH STACK?

We have a variety of projects, so if you have 4+ years of commercial software development experience and are proficient in Site Reliability Engineering, Platform Engineering, React & Python, React & Golang, Golang, React & Java, React & Ruby, Ruby, PHP & Vue, Vue & Node.js, React & .NET, Android & iOS, iOS & Swift, Flutter, Blockchain (Ethereum/Ethers.js/Wagmi/Viem/Solana), Angular & Node.js, Vue & .NET, Python & Vue, DevOps, MLOps, Data Science, Angular & PHP, Angular & .NET, Symfony & React, Symfony & Vue, Symfony & Angular, Python, Symfony & JavaScript & Next.js & TypeScript, Data Analysis, React & PHP, Data Engineering, Project Management, Product Management, QA Automation, QA Manual, Embedded Software Engineering, React Native & Node, React Native & React, React Native & Ruby, React Native & Python, WordPress, Android, Data Annotation, Angular, Python & Node, React & Node.js, Java & Spring, Svelte & Python, Svelte & Node.js, Svelte & TypeScript, Rust, Shopify & JavaScript, Vue & Nuxt, PHP & Laravel, UI/UX Design, Animation, Graphic Design, React & Node & React Native, .NET & C#, Electron, Scala, C++, Unreal Engine & C++, Python & LLM, Unity, or Machine Learning Engineering, we would be happy to connect with you and match you with a project that fits your experience.

We work with developers from 75+ countries across Europe, Latin America, North America (the U.S. and Canada), selected countries in Asia (Japan, Singapore, South Korea, the Philippines, Indonesia, Malaysia, Vietnam, Thailand, and Israel), Oceania (Australia, New Zealand, and Papua New Guinea), and Africa (including Morocco and South Africa).

Are you a talented Senior DevOps looking for a remote job that lets you show your skills and get decent compensation? Look no further than Lemon.io — the marketplace that connects you with hand-picked startups in the US and Europe.

What we offer:

• The rate depends on your seniority level, skills and experience. We've already paid out over $11M to our engineers.
• No more hunting for clients or negotiating rates — let us handle the business side of things so you can focus on what you do best.
• We'll manually find the best project for you according to your skills and preferences.
• Choose a schedule that works best for you. It’s possible to communicate async or minimally overlap within team working hours.
• We respect your seniority so you can expect no micromanagement or screen trackers.
• Communicate directly with the clients. Most of them have technical backgrounds. Sounds good, yeah?
• We will support you from the time you submit the application throughout all cooperation stages.
• Most of our projects involve working in a fast-paced startup environment. We hope you like it as much as we do.
• Through our community, we will connect you with the best developers from more than 75 countries.

Requirements - DevOps (Python/Golang):

• 4+ years of experience as a DevOps Engineer
• At least 3 years of experience with Python/Golang
• 3+ years of experience with Kubernetes is required
• 2+ years of experience with Ceph, Networking
• 5+ years of experience with Linux
• 5+ years of experience with Terraform or 2+ years with Ansible/Pulumi

Requirements - DevOps (Python/Bash):

• 4+ years of experience as a DevOps Engineer

• At least 3 years of experience with Python or Bash

• 3+ years of experience with AWS/GCP/Microsoft Azure/Azure DevOps is required

• Experience in at least 2 commercial projects using Terraform, Kubernetes and SQL is required

• Strong technical skills: as a Senior DevOps, you are expected to be able to create projects from scratch and have a deep understanding of application architecture.

• Clear and effective communication in English — advanced ability to discuss business tasks, justify decisions, and communicate issues. Good self-presentation is also essential for upcoming client calls.

• Strong self-organizational skills — ability to work full-time remotely with no supervision.

• Reliability — we want to trust you and expect that you won’t let us and the client down.

• Adaptability and Flexibility — the ability to onboard the project promptly after accepting it and start delivering results quickly.

Sounds good for you? Apply now and join the Lemon.io community!

NOT YOUR TECH STACK?

We have a variety of projects, so if you have 4+ years of commercial software development experience and are proficient in AI Agent Architecture, AI Automation Architecture, AI Engineering, Site Reliability Engineering, Platform Engineering, React & Python, React & Golang, Golang, React & Java, React & Ruby, Ruby, PHP & Vue, Vue & Node.js, React & .NET, Android & iOS, iOS & Swift, Flutter & Dart, Blockchain (Ethereum/Ethers.js/Wagmi/Viem/Solana), Angular & Node.js, Vue & .NET, Python & Vue, MLOps, Data Science, Angular & PHP, Angular & .NET, Symfony & React, Symfony & Vue, Symfony & Angular, Python, Symfony & JavaScript & Next.js & TypeScript, Data Analysis, React & PHP, Data Engineering, Project Management, Product Management, QA Automation, QA Manual, Embedded Software Engineering, React Native & Node, React Native & React, React Native & Ruby, React Native & Python, WordPress, Android, Data Annotation, Angular, Python & Node, React & Node.js, Java & Spring, Svelte & Python, Svelte & Node.js, Svelte & TypeScript, Rust, Shopify & JavaScript, Vue & Nuxt, PHP & Laravel, UI/UX Design, Animation, Graphic Design, React & Node & React Native, .NET & C#, Electron, Scala, C++, Unreal Engine & C++, Python & LLM, Unity, or Machine Learning Engineering, we would be happy to connect with you and match you with a project that fits your experience.

We do not provide visa assistance, and our cooperation model does not include the benefits typically offered with direct hire.

We work with developers from 75+ countries across Europe, Latin America, North America (the U.S. and Canada), selected countries in Asia (Japan, Singapore, South Korea, the Philippines, Indonesia, Malaysia, Vietnam, Thailand, and Israel), Oceania (Australia, New Zealand, and Papua New Guinea), and Africa (including Morocco and South Africa).

QA Analyst

Remote | Contract
PST-friendly hours preferred (or happy to flex!)

We are a Series A company filled with veteran game developers and entrepreneurs creating mobile games that utilize blockchain technology to create an active player marketplace. Our vision is simple: we want to work together to create generation-defining games that fundamentally grant power and ownership to the players who play them.

Our team has decades of experience building games at the scale of 100M+ players. Our team hails from Epic Games, Zynga, EA, Riot, Scopely, THQ and Activision, where we led $1b+ franchises like FarmVille and League of Legends. We’ve also been active as founders and investors in crypto since 2013 and are backed by world-class investors, like a16z.

We are a fully remote company, built on a foundation of clear communication, respect, and collaboration. Your expertise can make a lasting impact here at Proof of Play and we’d love to connect with you and learn more.

About the Role
Love finding bugs almost as much as playing games? We’re on the hunt for an entry-level QA Analyst to help us keep our mobile game running smoothly and feeling great for players. You’ll be jumping into builds, testing new features, poking at edge cases, and making sure everything ships in top shape.

This role is perfect for someone early in their career who’s excited about mobile games (bonus points for auto-RPGs), has strong attention to detail, and wants to grow their QA skills in a live game environment.

What You'll Be Doing

Play (and break) the game across iOS and Android
Test new features, events, and content updates before they go live
Hunt down bugs through test cases and exploratory testing

• Log clear, actionable bug reports using tools like Jira or Linear

• Verify fixes and help with regression testing before releases

• Work closely with designers, engineers, and production to improve quality

• Think like a player and share feedback on gameplay, UX, and overall feel

• Help keep QA docs and test cases organized and up to date

What You'll Bring

Must-Haves
• Around 0–2 years of experience in QA, Community Management, or software development
(professional, internship, or hands-on experience all count!)
• Great attention to detail and strong written communication
• Genuine interest in mobile games
• Comfortable working remotely with a distributed team
• Able to work PST hours or flexible enough to overlap regularly

Nice-to-Haves
Passion for mobile games, auto-RPGs, or live service games
Experience using Jira, Linear, or similar bug-tracking tools

• Familiarity with test cases and QA workflows

• Basic understanding of game dev or software development processes

• Background in community support or player-facing roles (you know how players think )

Why You’ll Love It Here

• Work on a real, live mobile game with real players

• Fully remote with flexible scheduling

• Learn and grow alongside a supportive, collaborative team

• Get hands-on experience in game QA and development workflows

• Be a key part of making the game better every single release

• Prepare and update system design drawings in DWG format based on instructions from the design team.
• Transpose client-supplied general arrangement (GA) layouts into graphical and text formats.
• Create detailed design sheets to support system design requirements.
• Assist in design revisions and updates throughout the project life cycle.
• Prepare final As-Built drawings to support O&M documentation.
• Work with 3D design formats such as Autodesk Revit when required.
  
  

• 2–3 years of experience using AutoCAD 2D and Autodesk Revit 3D.
• Strong attention to detail and accuracy in technical documentation.
• Ability to collaborate effectively within a design team environment.
  
  

• Work Set up: Remote (Part-time)
• Work Schedule: Monday to Friday; 9:00 a.m. to 13:00 p.m. Greenwich Mean Time
• Diverse Challenges: Each day offers fresh opportunities and unique challenges that keep your work engaging and rewarding.
• Team Collaboration: Join forces with a supportive team, where your insights and contributions are valued.
• Inclusivity: Be part of an inclusive and diverse workplace that values your contributions. Work with the internal team to ensure timely delivery of services to clients and ensure that clients & expectations are met.

The Role

Pave Bank is building the future of programmable banking — combining traditional banking with digital assets under a single, regulated platform. We’re looking for a Site Reliability Engineer (SRE) to ensure our core systems are highly available, scalable, and performant as we grow.

As an SRE at Pave Bank, you’ll work closely with Engineering, Product, Security and Operations teams to build robust infrastructure, automate operations, and maintain reliability across all services. Your work will directly impact the safety, performance, and scalability of our banking platform, helping our customers trust Pave Bank with their finances.

What You’ll Be Doing

• Monitor, maintain, and improve the reliability, availability, and performance of production systems and services.

• Build and maintain infrastructure as code (IaC), deployment pipelines, and automation to support continuous delivery, scalability, and disaster recovery.

• Respond to incidents, perform root-cause analysis, and drive postmortems to ensure lessons learned are applied.

• Implement and enforce operational best practices: observability, logging, metrics, alerting, capacity planning, failover strategies, and backups.

• Collaborate with Engineering, Product, Compliance, and Operations teams to ensure infrastructure meets reliability, compliance, and security standards.

• Support service scaling, database operations, cloud infrastructure (GCP preferred), networking, and microservices orchestration.

• Document operational runbooks, on-call procedures, and system architecture to support maintenance, knowledge sharing, and compliance.

What You’ll Bring

Technical Skills and Experience

• Strong programming or scripting skills (Go, Python, Bash, or similar) for automation, tooling, and operational tasks.

• Hands-on experience with cloud infrastructure, ideally Google Cloud Platform (GCP).

• Familiarity with containerization and orchestration (Docker, Kubernetes, or equivalent).

• Experience with infrastructure-as-code tools (Terraform, Cloud Deployment Manager, or similar).

• Experience with either FluxCD or ArgoCD for GitOps-based delivery.

• Solid understanding of distributed systems, microservices architecture, and reliability patterns.

• Experience setting up monitoring, logging, alerting, and observability (e.g., Prometheus, Grafana, ELK, distributed tracing).

• Strong troubleshooting skills and ability to respond to incidents under pressure.

• Knowledge of backup and disaster recovery strategies, database management, and secure operations.

Other Skills

• Ownership mindset: proactive, responsible, and committed to system reliability.

• Strong communication skills — able to coordinate across technical and non-technical stakeholders.

• Comfortable working in a fast-paced, early-stage startup environment.

• High integrity, attention to detail, and passion for fintech and programmable banking systems.

Nice to Have

• Prior experience in fintech, banking, or other highly regulated industries.

• Familiarity with compliance, security, and data protection best practices.

• Experience with high-availability, high-throughput systems, or financial infrastructure.

• Exposure to blockchain or crypto systems integrated with banking.

• Experience optimizing cloud infrastructure for cost and performance under rapid growth.

Why Pave Bank?

• Work alongside a founding team from Monzo and BigPay, bringing top-tier fintech expertise.

• Tackle real-world reliability challenges in a regulated, fast-growing fintech environment.

• Learn from and collaborate with experienced engineers while developing your SRE career.

• Competitive salary and meaningful equity with room for growth.

• Be part of a well-funded startup shaping the future of programmable banking.

Our Local Programs and Regulatory Compliance team is responsible for ensuring compliance with local laws and regulations in the countries where we operate.

Crypto.com | Derivatives North America (“CDNA”) presents a unique opportunity for a full time Analyst to join its Market Regulation team.  CDNA is a U.S. derivatives exchange registered with and regulated by the CFTC as a contract market and clearing organization.  CDNA currently offers fully-collateralized event contracts and will be offering traditional futures products in the near future.  The Market Regulation Department is responsible for enforcing the Exchange’s rules through market advisories, investigations, trade surveillance, and disciplinary actions. 

In this position you will be responsible for detecting and investigating trading activity in derivatives markets to detect potential violations of Exchange rules and CFTC Regulations applicable to trading across multiple asset classes traded on CDNA markets, and provide guidance to market participants based on their dynamic needs.  You must be professional, proactive, analytical, able to collaborate with others and create efficient, innovative approaches to gathering and analyzing data, and communicate clearly and concisely.

This is a remote opportunity open to candidates located in the UAE.

Real-Time Market Monitoring

• 
  

  Perform real-time monitoring of all exchange activity, security feeds, and product safety data to identify potential market abuse (wash trading, spoofing, etc.) and ensure price discovery is fair and not manipulated.

  
  


• 
  

  Monitor real-time market data to ensure participant compliance with margin requirements and position limits. 

  
  


• 
  

  Utilize surveillance tools and dashboards to flag anomalies and escalate concerns.

  
  

Trade Analysis & Investigation

• 
  

  Conduct post-trade reviews and forensic analysis of flagged transactions.

  
  


• 
  

  Conduct investigations of potential rule violations by obtaining testimony, compiling records and drafting investigative reports for presentation to the Chief Regulatory Officer.

  
  


• 
  

  Prepare detailed reports on findings and recommend appropriate actions.

  
  

Regulatory Compliance

• 
  

  Ensure adherence to applicable regulations (e.g., SEC, CFTC, FINRA, etc.) and internal policies.

  
  


• 
  

  Assist in preparing responses to regulatory inquiries and audits.

  
  

Policy Development & Enforcement

• 
  

  Contribute to the development and refinement of surveillance protocols and compliance frameworks.

  
  


• 
  

  Support enforcement of KYC/AML procedures and transaction monitoring.

  
  

Cross-Functional Collaboration

• 
  

  Work closely with Legal, Risk, and Technology teams to improve surveillance systems and compliance workflows.

  
  


• 
  

  Liaise with external regulators and industry bodies as needed.

  
  

• Bachelor’s Degree in Economics, Finance, Math or Juris Doctorate


• 4+ years in Compliance in financial services, or equivalent experience


• Experience in Derivatives or Prediction Markets


• Experience in Tradfi or Crypto space


• Familiarity with futures markets, commodities and trading


• Familiarity with Trade Surveillance Platforms is a must


• Comfortable working in a fast paced, high-stress environment


• Ability to communicate with market participants, federal regulators and executive management


• Knowledge of futures exchange operations, trading, risk management or regulations.


• This role requires flexibility to work weekends and evenings as needed

Life @ Crypto.com

Empowered to think big. Try new opportunities while working with a talented, ambitious and supportive team.

Transformational and proactive working environment. Empower employees to find thoughtful and innovative solutions.

Growth from within. We help to develop new skill-sets that would impact the shaping of your personal and professional growth.

Work Culture. Our colleagues are some of the best in the industry; we are all here to help and support one another.

One cohesive team. Engage stakeholders to achieve our ultimate goal - Cryptocurrency in every wallet. 

Work Flexibility Adoption. Flexi-work hour and hybrid or remote set-up

Aspire career alternatives through us - our internal mobility program offers employees a new scope.  

Work Perks: crypto.com visa card provided upon joining 

Are you ready to kickstart your future with us? 

Benefits

Competitive salary

Attractive annual leave entitlement including: birthday, work anniversary

Aspire career alternatives through us. Our internal mobility program can offer employees a diverse scope.  

Work Perks: crypto.com visa card provided upon joining 

Our Crypto.com benefits packages vary depending on region requirements, you can learn more from our talent acquisition team.

About Crypto.com:

Founded in 2016, Crypto.com serves more than 150 million customers and is the world's fastest growing global cryptocurrency platform. Our vision is simple: Cryptocurrency in Every Wallet™. Built on a foundation of security, privacy, and compliance, Crypto.com is committed to accelerating the adoption of cryptocurrency through innovation and empowering the next generation of builders, creators, and entrepreneurs to develop a fairer and more equitable digital ecosystem.

Learn more at https://crypto.com. 

Crypto.com is an equal opportunities employer and we are committed to creating an environment where opportunities are presented to everyone in a fair and transparent way. Crypto.com values diversity and inclusion, seeking candidates with a variety of backgrounds, perspectives, and skills that complement and strengthen our team.

Personal data provided by applicants will be used for recruitment purposes only.

Please note that only shortlisted candidates will be contacted.

• Support the strategy, roadmap, and commercial performance of key business areas within Consumer.
• Analyze business performance across users, activity, revenue, margin, retention, volume, conversion, and P&L.
• Work with Business Leads and Product Managers to identify product opportunities, define problem statements, and support prioritization.
• Translate business goals, customer insights, and data analysis into clear product recommendations.
• Build dashboards, reports, and analysis to help teams understand performance, diagnose issues, and identify opportunities.
• Support business cases for new products, features, markets, or customer propositions, including market size, customer demand, economics, operational requirements, and risk.
• Partner with Product and Engineering to help define requirements, clarify trade-offs, and support delivery of customer-facing features.
• Support product launches by coordinating inputs across Product, Engineering, Marketing, CRM, Growth, Compliance, Operations, and Regional teams.
• Work with Trading, Treasury, Risk, Finance, and Compliance to analyze pricing, economics, risk controls, and profitability.
• Track competitors, customer behavior, and market trends to identify opportunities to differentiate and win share.
• Help establish a clear operating cadence around performance tracking, experimentation, launches, product reviews, and business reviews.
  
  

• Experience in business analysis, product analytics, product operations, strategy, growth, fintech, crypto, payments, consulting, or consumer technology.
• Strong analytical skills and comfort working with data, business modeling, funnels, unit economics, pricing, conversion, retention, and profitability.
• Ability to turn data, customer insights, and business problems into clear product recommendations.
• Strong product judgment and strong interest in building customer-facing products.
• Ability to work closely with Product and Engineering teams, including helping define requirements, prioritize opportunities, and support execution.
• Strong communication skills and ability to present findings clearly to cross-functional stakeholders.
• Comfort operating in a fast-moving, ambiguous environment.
• High ownership, attention to detail, and willingness to work across both strategic analysis and hands-on product execution.
• Interest in crypto, fintech, consumer products, and high-growth businesses.
  
  

• Full-time salary based on experience and meaningful equity in an industry-leading company
• Hybrid model (remote & on-site setup is mandatory)
• Unlimited vacation policy; work hard and take time when you need it
• Apple equipment
• The opportunity to be a key player and build your career at a rapidly expanding, global technology company in an emerging field
• Flexible work culture
  
  

Customer Support Specialist (Arabic) | Remote

 

We are actively seeking a detail-oriented Remote Customer Support (Arabic) Specialist to join our team. In this role, you will be responsible for delivering professional and timely support to Arabic-speaking customers through various communication channels.

You will handle customer inquiries, resolve issues efficiently, and ensure a positive customer experience at every interaction. Strong communication skills in Arabic, excellent problem-solving ability, and attention to detail are essential for success in this remote position. Your contribution will play a key role in maintaining customer satisfaction and supporting the overall growth of our organization.

 

Key Responsibilities

 

1) Customer Communication

• Respond to customer inquiries via email, chat, or phone in Arabic (and English if required)
• Provide accurate information about products, services, and processes
• Maintain clear, professional, and empathetic communication

2) Issue Resolution

• Assist customers with troubleshooting and resolving common issues
• Identify root causes and guide customers through solutions
• Escalate complex or sensitive cases to appropriate teams

3) Case Management

• Document all customer interactions in CRM or support systems
• Track open cases and follow up to ensure timely resolution
• Maintain accurate and up-to-date customer records

4) Quality and Service Standards

• Ensure all responses meet company quality and communication standards
• Handle complaints with professionalism and empathy
• Support continuous improvement by identifying recurring issues

5) Team Collaboration

• Work closely with internal teams to resolve customer concerns
• Participate in training sessions and team meetings
• Stay updated on product changes, policies, and procedures

 

Required Skills and Qualifications

• Fluency in Arabic (written and spoken) and good English skills
• Strong communication and interpersonal abilities
• Customer-focused mindset with empathy and patience
• Ability to handle multiple tasks in a fast-paced environment
• Basic computer skills and familiarity with digital tools
• Problem-solving skills and attention to detail
• Ability to work independently in a remote setting
• Previous customer support experience is a plus

 

Technical Requirements

• Reliable high-speed internet connection
• Personal computer or laptop with updated operating system
• Quiet and professional workspace
• Familiarity with email, chat tools, and CRM systems (preferred)

 

What We Offer

• Competitive compensation
• Flexible remote working schedule
• Training and onboarding support
• Opportunities for career growth in customer support
• Performance-based incentives
• Supportive and collaborative remote team environment

 

Keywords

Customer support • Arabic speaker • Remote work • Customer service • CRM systems • Communication skills • Problem-solving • Multilingual support • Work from home • Customer experience • Service representative

 

 

• Build and improve high-quality frontend features across the Over99 webapp and games surfaces.
• Work with React, Vue 3, TypeScript, Vite, and modern frontend tooling to deliver fast, reliable user experiences.
• Help build interactive product flows for wallets, balances, gameplay, account features, promotions, and real-time updates.
• Collaborate with senior engineers on frontend architecture, reusable components, state management, and performance optimization.
• Work with real-time client-server features using technologies like Socket.IO, WebSockets, and event-driven updates.
• Contribute to game-facing frontend experiences involving animations, sound, timing, physics, and responsive interaction patterns.
• Partner closely with product managers, designers, backend engineers, and QA to deliver polished end-to-end features.
• Use Cursor IDE, LLMs, and AI-assisted coding workflows heavily as part of day-to-day engineering, including MCP-powered integrations and custom tooling on top of Cursor.
• Learn and contribute to observability practices using tools like Datadog to understand frontend health and user impact.
• Write maintainable, tested code and participate in code reviews, CI/CD workflows, and team engineering standards.
• Grow quickly through mentorship, hands-on ownership, and exposure to production-scale crypto gaming systems.
  
  

• React
• TypeScript
• Vite
• Vue 3
• Tailwind CSS / Sass
• React Query / Vue Query
• Pinia / Vuex
• Socket.IO / WebSockets
• Node.js
• PostgreSQL
• Redis
• RabbitMQ
• Cursor IDE / LLM-assisted development
• MCP integrations
  
  

• Matter.js
• GSAP
• Howler
• Animation and rendering performance
• Real-time gameplay UX
  
  

• Datadog
• AWS
• CI/CD Pipelines
• Docker
• iGaming, crypto, or gaming products
  
  

• Recent graduate or early-career engineer with strong frontend fundamentals and a portfolio, internship, co-op, or project experience to show.
• Proficiency with JavaScript, TypeScript, HTML, CSS, and modern frontend development.
• Experience building web applications with React, Vue, or similar modern frontend frameworks.
• Solid understanding of component architecture, state management, API integration, and responsive UI development.
• Interest in high-performance interactive experiences, including animations, real-time updates, and client-server communication.
• Comfort using or learning AI-assisted engineering workflows with Cursor IDE, LLMs, and related developer tools.
• Comfort working with Git, code reviews, CI/CD workflows, and modern development tooling.
• Strong problem-solving skills, attention to detail, and eagerness to learn from senior engineers.
• Ability to work remotely while staying communicative, reliable, and ownership-driven.
  
  

• Experience with React Query, Vue Query, Pinia, Vuex, or similar state/data management tools.
• Experience with Socket.IO, WebSockets, or real-time product features.
• Experience with animations, canvas-style interactions, physics engines, sound, or game UI.
• Exposure to Node.js APIs or backend-adjacent development.
• Hands-on experience with Cursor, MCP servers, AI coding agents, custom IDE integrations, or other LLM-assisted development workflows.
• Background in crypto, gaming, gambling, or iGaming platforms.
• Familiarity with observability tools like Datadog.
• Experience with cloud deployment, Docker, or AWS.
  
  

• Be part of a fast-growing and well-funded startup at the intersection of gaming and blockchain.
• Work with a world-class engineering team—collaborative, autonomous, and impact-driven.
• Build next-generation systems with full ownership over architecture and implementation.
• Remote-first culture with flexible hours, asynchronous communication, and no micromanagement.
• A product and mission you’ll actually be excited about.
  
  

• Conduct due diligence on early-stage crypto projects across sectors and architectures
• Assess businesses end-to-end including team, market, product, business model, and tokenomics
• Build investment memos, market maps, and competitive analyses
• Develop and refine views on emerging verticals and technologies
  
  

• Generate deal flow through proactive outreach, community engagement, and ecosystem presence
• Build relationships with founders, builders, and other investors
• Screen inbound opportunities and manage pipeline tracking
• Represent the firm at events, hackathons, and conferences
  
  

• Monitor portfolio company progress against milestones and market developments
• Prepare portfolio updates and performance reports
• Support portfolio companies with research, introductions, and strategic input
  
  

• Track sector trends and contribute to the firm's evolving investment theses
• Publish blog posts and knowledge nuggets (Medium, Twitter)
• Represent the firm in public-facing research and ecosystem conversations
  
  

• Bachelor's degree or higher, flexible on background but preference for technical (CS, engineering, or equivalent)
• Generalist orientation with the technical capability to read a technical documentation and engage with founders on architecture and design choices
• Prior investment experience required, at a crypto or traditional venture fund, or in an investing capacity at an operating company
• Curiosity across the crypto stack, with a point of view on where the interesting opportunities are forming
• Excellent research and communication skills; clear, structured writing
• Self-starter who works independently
  
  

• Private Health Insurance
• Paid Time Off
• Work From Home
• Training & Development
• Performance Bonus

Department: Marketing & Communications

Location: New York

• Own the creative direction for KAST's Instagram and TikTok
• Develop social content, campaigns, and recurring formats that grow the brand
• Lead creative concepts for short-form video, creator content, product launches, and brand storytelling
• Build and manage a network of creators, videographers, editors, and creative partners
• Direct creative production and maintain a high bar for quality across all content
• Partner cross-functionally to turn product launches, trends, and community moments into compelling social content
• Use performance insights to continuously improve creative output while maintaining a premium brand
  
  

• 5+ years of experience in creative direction, social, brand, or content for consumer, lifestyle, fashion, media, or technology brands (fintech/crypto are nice to have)
• Proven success building or scaling Instagram and TikTok for a consumer-facing brand
• Outstanding portfolio of social-first creative work, especially short-form video
• Deep understanding of social platforms, creator culture, and platform-native storytelling
• Strong creative taste with the ability to balance brand consistency and experimentation
• Experience leading creative production and collaborating across design, marketing, and product teams
• Excellent communication skills and a high-ownership mindset in fast-paced environments