When you join Accurate Background, you’re an integral part of making every hire the start of a success story. Your contributions will help us fulfill our mission of advancing the background screening experience through visibility and insights, empowering our clients to make smarter, unbiased decisions.

We are seeking an Enterprise Product Manager (Group level) to lead a multi-product portfolio spanning the Candidate and Client experiences across our background check platform. This product leader will own and drive measurable improvements to existing experiences and create new 0 to 1 workflows that raise trust, reduce friction, and improve operational efficiency.  

This is a high visibility role with high strategic influence across Engineering, Sales, Operations, and Account Management. You will own the strategy and execution of the roadmap for the Candidate and Client Portals.  

• Define and communicate a clear multi-year vision for the Candidate and Client experiences aligned with company strategy and business outcomes 
• Drive improvements to Candidate and Client experience gaps focusing on quality, workflow adoption, and self-serve experiences. 
• Define and build AI driven experiences across Candidate and Client portals. 
• Partner with Sales and Account Management to ensure enterprise customer needs and expansion drivers are reflected in strategy and execution. 
• Partner deeply with Customer Support and Operations to improve resolution paths and eliminate preventable customer contact drivers. 
• Establish a culture of hypothesis-driven discovery and experimentation, using quantitative and qualitative insights to prioritize. 
• Define success metrics, instrumentation, and reporting for key journeys and initiatives; continuously learn and iterate from results. 
• Ensure product delivery is predictable, measurable, and aligned to clear outcomes; raise execution standards across pods through strong product operating rhythms. 
• Lead and develop Product Owners strengthening discovery, roadmap planning, customer empathy, and execution rigor. 

• 8-10 years of Product Management experience with increasing scope and complexity. 
• Demonstrated experience leading multi-product and/or multi-pod portfolios. 
• Proven people leadership experience managing PMs and/or POs, including coaching and performance development. 
• Strong track record of owning end-to-end customer experiences, including portal/dashboard-heavy products. 
• Deep product craft in customer discover, journey mapping, prioritization, roadmap development, and delivery management.  
• Strong data fluency. Ability to define metrics, interpret funnel performance, and drive outcomes through experimentation and iteration. 
• Exceptional cross-functional leadership skills, including stakeholder alignment, executive communication, and decision facilitation. 
• High customer empathy and a systems thinking approach to complex workflows and dependencies. 

• Experience working in a compliance-heavy, regulated industry (e.g.: background)  
• Experience building or modernizing enterprise self-serve portals that drive adoption and reduce operational load. 
• Experience partnering closely with Compliance/Legal on product requirements, risk mitigation and policy driven constraints. 

• Impact at scale: Your work will touch both enterprise customers and millions of candidates going through the hiring process.  
• High Visibility: You will have the opportunity to define and execute strategy for two of our most important customer types: Clients and Candidates. 

The Accurate Way:

We offer a fun, fast-paced environment, with lots of room for growth. We have an unwavering commitment to diversity, ensuring everyone has a complete sense of belonging here. To do this, we follow four guiding principles – Take Ownership, Be Open, Stay Curious, Work as One â€“ core values that dictate what we stand for, and how we behave.

Take ownership.

Be accountable for your actions, your team, and the company. Accept responsibility willingly, especially when it’s what’s best for our customers. Give others every reason to trust you, believe in you, and count on you. Rise to every occasion with your personal best.

Be open.

Be open to new ideas. Be inclusive of people and ways of doing things. Make yourself accessible and approachable, and communicate with genuineness, transparency, honesty, and respect. Embrace differences.

Stay curious.

Stay curious even as you move forward. Tirelessly ask questions and challenge the status quo in your pursuit of new ideas, ways to solve problems, and to continually grow and improve.

Work as one.

Work together to create the best customer and workplace experience. Put our customers and employees first—before individual or departmental agendas. Make sure they get the help they need to succeed.

About Accurate Background:

Accurate Background’s vision is to make every hire the start of a success story. As a trusted provider of employment background screening and workforce monitoring services, Accurate Background gives companies of all sizes the confidence to make smarter, unbiased hiring decisions at the speed of demand. Experience a new standard of support with a dedicated team, comprehensive technology and insight, and the most extensive coverage and search options to advance your business while keeping your brand and people safe.

Accurate is an equal-opportunity employer and is committed to hiring talented and qualified individuals with diverse backgrounds. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.

Accurate will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws.

Special Notice:

Accurate is aware of schemes involving fraudulent job postings/offers and/or individuals or entities claiming to be employees of Accurate. Those involved are offering fabricated employment opportunities to applicants, often asking for sensitive personal and financial information. If you believe you have been contacted by anyone misrepresenting themselves as an employee of Accurate, please contact humanresources@accurate.com.

- Please be advised that all legitimate correspondence from an Accurate employee will come from "@accurate.com" email accounts.

- Accurate will not interview candidates via text or email. Our interviews are conducted by recruiters and leaders via the phone, Zoom/Teams or in an in-person format.

- Accurate will never ask candidates to make any type of personal financial investment related to gaining employment with the Company.

Job Summary

IT Senior Project Manager will own the delivery of mission-critical, multi-year programs with enterprise scope and significant business impact. This role will influence organizational direction, set delivery standards and drive innovation and transformation across the PMO. It will also provide strategic program leadership and executive communication to sponsors and C-level stakeholders.

Duties

• Define and socialize vision, roadmap, and operating model for complex initiatives.
• Lead risk posture and control design for programs (compliance, security, data privacy).
• Establish and enforce governance gates, quarterly planning, and performance dashboards (OKRs/KPIs).
• Drive cross-organizational adoption of new delivery models (DevOps, platform-driven, product-centric).
• Coach senior PMs and program leads; develop playbooks and best practices.
• And other job duties as assigned by the line manager.

Education and Experience

• Bachelor's degree; Master's preferred.
• 10–12 years in complex IT program delivery.

Preferred Education & Experience (optional):

• PMP required; PgMP strongly preferred; SAFe/SPC, ITIL, or equivalent frameworks beneficial.
• Or equivalent combination of education, professional training and experience that provides the individual with the required knowledge, skills, and abilities to perform the job.
• Executive storytelling and stakeholder influence.
• Portfolio-level risk and dependency management.
• Expert command of hybrid delivery, automation, and metrics-driven governance.
• Communicates vision and goals to multiple project teams; leads executive briefings; sets strategic direction.
• Manages escalated conflicts; builds relationships with external partners; resolves high-impact issues.
• Influences organizational direction; sets standards for project deliv
  
  Please mention the word **ENRAPTURE** and tag RMTU3LjI0NS4yNDcuMTE4 when applying to show you read the job post completely (#RMTU3LjI0NS4yNDcuMTE4). This is a beta feature to avoid spam applicants. Companies can search these words to find applicants that read this and see they're human.

Gauntlet leads the field in quantitative research and optimization of DeFi economics. We manage market risk, optimize growth, and ensure economic safety for protocols facilitating most spot trading, borrowing, and lending activity across all of DeFi, protecting and optimizing the largest protocols and networks in the industry. We build institutional-grade vaults for decentralized finance, delivering risk-adjusted onchain yields for capital at scale. Designed by the most vigilant, quantitative minds in crypto and informed by years of research.

As of November 2025, Gauntlet manages over $2B in vault TVL, and optimizes risk and incentives covering over $42 billion in customer TVL. We continually publish cutting-edge research that informs our risk models, alerts, and analysis, and is among the most cited institutions — including academic institutions — in terms of peer-reviewed papers addressing DeFi as a subject. We’re a Series B company with around 75 employees, operating remote-first with a home base in New York City.

As a company, we build institutional-grade vaults that deliver risk-adjusted DeFi yields at scale, powered by automated risk models and off-chain intelligence. Gauntlet curates strategies across Morpho, Drift, Symbiotic, Aera and more, with >$2B in vault TVL and a growing suite of Prime, Core and Frontier vaults.

Our mission is to drive adoption and understanding of the financial systems of the future. We operate with a trader’s discipline and a risk manager’s skepticism: size carefully, stress routinely, unwind decisively. The label equals the package equals the contents. No surprises, just predictable, reliable vaults.

Join our derivatives trading team and work on the key infrastructure that powers our product offering as well as trading systems. Work with a team with decades of experience in tech and finance to build the backbone of our high-performance derivatives trading strategies. You'll work close to trading, own critical infrastructure end-to-end, and ship systems that manage real capital in live crypto markets.

• Design, implement, and operate scalable distributed systems in production.
• Build low-latency and streaming systems for real-time and near real-time workloads.
• Develop data pipelines and ETL workflows for ingesting, transforming, and serving data.
• Build and maintain application services and APIs used by internal and external systems.
• Implement Web3 protocol integrations, including smart contract interactions and on-chain data ingestion via RPCs, logs, and indexers.
• Apply SRE principles to improve reliability, observability, and operational correctness.
• Participate in incident response, debugging production issues and driving root-cause fixes.
• Contribute to system design and code reviews, maintaining high engineering standards.
• Leverage AI-assisted development tools to improve productivity, code quality, and system understanding, while exercising strong engineering judgment.
• Write and maintain technical documentation for systems and workflows.

• 6+ years of professional software engineering experience.
• Strong proficiency in Python, Rust, and/or JavaScript/TypeScript.
• Experience building low-latency or high-throughput systems.
• Experience designing and operating scalable distributed systems.
• Hands-on experience with Web3 systems, including interacting with smart contracts and consuming on-chain data.
• Experience with streaming or messaging systems (e.g. Kafka, Pub/Sub).
• Experience with data storage systems (e.g. Postgres, ClickHouse).
• Experience deploying and operating software in cloud environments (e.g. GCP).
• Familiarity with containerized systems (Docker, Kubernetes).
• Understanding of SRE practices, including monitoring, alerting, and incident response.
• Strong understanding of security fundamentals (authentication, authorization, secrets management).

• Previous experience at financial or trading firms.
• Smart contract development experience (e.g. Solidity).
• Experience with workflow orchestration (e.g. Dagster).
• Experience operating systems with strict reliability or performance requirements.
• Exposure to infrastructure as code or CI/CD systems.

• Remote first - work from anywhere in the US & CAN!
• Competitive packages with the added opportunity for incentive-based compensation
• Regular in-person company retreats and cross-country "office visit" perk
• 100% paid medical, dental and vision premiums for employees
• Laptop provided
• $1,000 WFH stipend upon joining
• $100 per month reimbursement for fitness-related expenses
• Monthly reimbursement for home internet, phone, and cellular data
• Unlimited vacation policy
• 100% paid parental leave of 12 weeks
• Fertility benefits

Please note at this time our hiring is reserved for potential employees who are able to work within the contiguous United States and Canada. Should you need alternative accommodations, please note that in your application.

The national pay range for this role is $165,000 - $205,000 plus additional On Target Earnings potential by level and equity in the company. Our salary ranges are based on paying competitively for a company of our size and industry, and are one part of many compensation, benefits and other reward opportunities we provide. Individual pay rate decisions are based on a number of factors, including qualifications for the role, experience level, skill set, and balancing internal equity relative to peers at the company.  

#LI-Remote

Who We’re Looking For (Position Overview):

Spry Methods seeks a Systems Engineer to support the U.S. Department of Agriculture (USDA) Office of Contracting & Procurement (OCP) and its enterprise acquisition and financial systems.

This role focuses on enterprise Java middleware and system integration, supporting applications such as PRISM, Oracle-based platforms, and IBM middleware services within USDA’s hybrid infrastructure. The Systems Engineer will provide hands-on support for IBM WebSphere Application Server, IBM MQ, and Linux-based platforms, while assisting with modernization and migration efforts.

While direct IAS or PRISM experience is beneficial, it is not required. The core needs are enterprise systems engineering fundamentals, middleware administration experience, Linux platform support, and exposure to cloud-hosted environments. The role contributes to USDA’s ongoing modernization, including efforts to transition systems from AIX-based, on-prem platforms to Azure-hosted Linux environments..

• A. USDA Procurement System Engineering
• Provide engineering support for enterprise procurement and financial applications (e.g., PRISM, Oracle-based systems).
• Assist with system sustainment activities including configuration, patching, upgrades, and troubleshooting.
• Support application workflows, interfaces, and integrations with USDA financial systems.
• Develop and maintain system documentation, diagrams, and operational procedures.
• 
  
• B. IBM WebSphere / IBM MQ Enterprise Middleware
• Administer and support IBM WebSphere Application Server (WAS) and IBM MQ in enterprise environments.
• Deploy, configure, and maintain WebSphere and MQ workloads on Linux-based platforms, including Azure-hosted virtual machines.
• Support clustering, failover configurations, performance tuning, and secure messaging.
• Assist with middleware automation using scripting and configuration management tools (e.g., Ansible, Terraform, shell scripting).
• 
  
• C. PRISM 7.6.2 (AIX → Azure Linux Migration)
• Support PRISM and similar enterprise systems across AIX and Linux environments.
• Perform system tuning, patching, remediation, and environment troubleshooting.
• Participate in efforts supporting the migration of PRISM and related middleware from AIX to Linux-based Azure environments.
• Assist with migration planning, runbooks, testing, and post-migration stabilization activities.
• 
  
• D. Oracle Application and Database Support
• Support Oracle-based enterprise applications and databases integrated with middleware platforms.
• Assist with PL/SQL development, database automation, and operational support.
• Support Oracle APEX-based components, dashboards, and APIs as needed.
• Coordinate with database and functional teams to support integrations with Oracle Financial systems.
• 
  
• E. Cloud, Integration, and DevSecOps Support
• Support deployment and operation of enterprise applications and middleware in Azure-hosted environments.
• Assist with hybrid hosting strategies across USDA data centers and commercial cloud platforms.
• Support CI/CD pipelines, infrastructure automation, and configuration management activities.
• Contribute to containerization or modernization efforts under senior engineer guidance.
• 
  
• F. Security, Compliance & Governance
• Support compliance with FedRAMP, FISMA, NIST 800-53, and USDA OCIO security requirements.
• Assist with ATO processes, security assessments, remediation activities, and audits.
• Implement and support secure integration patterns (TLS, certificates, LDAP/SSO, RBAC).
• 
  
• G. Stakeholder Support & Documentation
• Collaborate with OCP, OCIO, developers, architects, security teams, and operations staff.
• Provide engineering inputs, documentation, SOPs, and onboarding materials.
• Participate in Agile ceremonies, sprint planning, and change control processes.

• Public Trust clearance (or ability to obtain).
• Bachelor’s degree in Computer Science, Engineering, Information Technology, or equivalent experience.
• 4+ years of experience supporting enterprise applications or systems environments.
• Hands-on experience administering or supporting IBM WebSphere Application Server and IBM MQ.
• Experience supporting enterprise Java (Java EE / Jakarta EE) applications.
• Experience supporting systems on AIX and/or Linux platforms.
• Linux administration experience (RHEL, Ubuntu, or SUSE).
• Exposure to Azure or cloud-hosted environments supporting enterprise systems.
• Scripting experience (e.g., Bash, Python, PowerShell).
• Working knowledge of Oracle databases, PL/SQL, and enterprise system integrations.
• Understanding of enterprise security principles and federal compliance requirements.

• Experience supporting PRISM, IAS, or other federal procurement or financial systems.
• Exposure to platform modernization or migration efforts (e.g., AIX to Linux, on-prem to cloud).
• Experience with Azure DevOps, Terraform, Ansible, or CI/CD pipelines.
• Familiarity with Docker and Kubernetes in enterprise or middleware contexts.
• Knowledge of Oracle Financials processes and integrations.
• Strong communication skills with the ability to interface with both technical and non-technical stakeholders.

#CJ

At Instructure, we believe in the power of people to grow and succeed throughout their lives. Our goal is to amplify that power by creating intuitive products that simplify learning and personal development, facilitate meaningful relationships, and inspire people to go further in their education and careers.
We do this by giving smart, creative, passionate people opportunities to create awesome. And that's where you come in:

The Benefits Manager will be responsible for the day-to-day administration, communication, and compliance of our global health and welfare programs. Reporting to the Senior Manager, Total Rewards, you will ensure our benefits offerings remain competitive, cost-effective, and deeply valued by our diverse workforce. You will serve as the primary point of contact for benefits vendors and provide expert guidance to employees regarding their total rewards package.

Key Responsibilities

• Program Administration: Oversee the daily operations of global benefits programs, including health insurance, retirement plans, life disability, and wellness initiatives.

• Leave Management: Manage the administration of global leave programs, including FMLA, Workers’ Compensation, Maternity, Paternity, Paid Time Off, Short/Long-Term Disability, and ADA accommodations.

• International Brokerage Management: Act as the primary point of contact for global benefit brokers and local consultants to ensure consistent service delivery across all regions.

• Compliance & Audit: Ensure all programs comply with local, state, and federal regulations. Lead annual filings, audits, and the maintenance of internal policies.

• Global Program Localization: Adapt global total rewards strategies to meet local market customs and cultural expectations while maintaining alignment with the overall corporate talent strategy.

• Employee Engagement: Develop and deliver communication materials and education programs to help employees maximize their benefits.

• Data & Analytics: Conduct regular data analysis to evaluate program usage, cost-efficiency, and effectiveness to support in future strategy design.

• Benefits Benchmarking: Participate in and analyze global benefit surveys to identify market trends and provide data-driven recommendations for program enhancements.

• Fiscal Oversight: Monitor and reconcile monthly premium billings, conduct plan audits, and assist in managing the global total rewards budget.

• Open Enrollment: Lead the annual open enrollment process, including system testing in the HRIS, material preparation, and employee support.

• Process Optimization: Continuously evaluate internal administrative processes to identify opportunities for automation within the HRIS or through third-party vendors.

• Escalated Support: Serve as the final point of escalation for complex employee benefit issues or claims disputes, coordinating with carriers to find resolutions.

Qualifications

• Education: Bachelor’s degree in Human Resources, Business Administration, or a related field.

• Experience: 5+ years of experience specifically focused on benefits administration, with exposure to global programs.

• Technical Skills: Proficiency with Workday HRIS system and advanced Excel skills for data analysis and reporting.

• International Regulatory Knowledge: Strong understanding of benefits-related regulations.

• Communication: Ability to explain complex benefit concepts to employees and stakeholders with empathy and clarity.

• Soft Skills: Proven ability to manage multiple priorities in a fast-paced environment with a global mindset and cultural sensitivity.

Get in on all the awesome at Instructure!

We offer competitive, meaningful benefits in every country where we operate. While they vary by location, here's a general idea of what you can expect:

• Competitive compensation, plus all full-time employees participate in our ownership program - because everyone should have a stake in our success.

• Flexible work culture. Our remote, hybrid and in-office collaboration spaces vary by role, team and location.

• Generous time off, including local holidays and our annual “Dim the Lights” period in late December, when teams are encouraged to step back and recharge based on departmental needs.

• Comprehensive wellness programs and mental health support

• Annual learning and development stipends to support your growth

• The technology and tools you need to do your best work

• Motivosity employee recognition program

• A culture rooted in inclusivity, support, and meaningful connection

We believe in hiring great people and treating them right. The more diverse we are, the better our ideas and outcomes.

Instructure is an Equal Opportunity Employer. We comply with applicable employment and anti-discrimination laws in every country where we operate.

All employees must pass a background check as part of the hiring process. To help protect our teams and systems, we’ve implemented identity verification measures. Candidates may be asked to verify their legal name, current physical location, and provide a valid contact number and residential address, in accordance with local data privacy laws.

Any attempt to misrepresent personal or professional information will result in disqualification.

About Solera

Solera Health is committed to changing lives by guiding people seamlessly to better health solutions while giving payers and employers the tools to connect, manage, and measure outcomes across conditions. Our platform provides a curated marketplace of digital and community solutions focused on intensive, evidence-based lifestyle, behavioral, and social interventions to address the most prevalent and costly chronic conditions. Solera strategically matches consumers to their best-fit solution and keeps them engaged for lasting health improvements.

Job Summary

We’re looking for an Incident Response Software Engineer with 2–3 years of experience to help diagnose, troubleshoot, and resolve production issues across our platform. This role is a software engineering position, not DevOps, IT support, or infrastructure automation.

You’ll work directly in live systems to investigate problems, analyze logs and traces, identify root causes, and partner with application engineers to implement lasting fixes. If you love debugging, problem-solving, and improving how systems behave under real-world conditions, this role offers high impact and strong growth potential.

What You’ll Do

• Participate in incident response efforts to diagnose and resolve issues in production applications
• Analyze logs, metrics, and traces using Dynatrace and Azure Application Insights
• Trace issues across Node.js services, APIs, front-end behavior, and data layers
• Develop targeted automated tests (Jest, Cypress, Playwright) to validate fixes and prevent regressions
• Document root causes, remediation steps, and resolutions for internal teams
• Identify opportunities to improve monitoring, alerting, and application stability
• Collaborate with software engineers, SRE partners, and product teams to improve system reliability

Job Position: Blockchain Site Reliability Engineer

Location: Dallas, TX, USA (Remote Acceptable - USA Applicants Only)

Company:  https://infstones.com/

Contact: recruiter-usa@infstones.com

About Company

InfStones is an advanced, enterprise-grade Platform as a Service (PaaS) blockchain infrastructure provider trusted by the top blockchain companies in the world. InfStones’ AI-based infrastructure provides developers worldwide with a rugged, powerful node management platform alongside an easy-to-use API. With over 20,000 nodes supported on over 80 blockchains, InfStones gives developers all the control they need - reliability, speed, efficiency, security, and scalability - for cross-chain DeFi, NFT, GameFi, and decentralized application development. InfStones is trusted by the biggest blockchain companies in the world including Binance, CoinList, BitGo, OKX, Chainlink, Polygon, Harmony, and KuCoin, among a hundred other customers.  InfStones is dedicated to developing the next evolution of a better world through limitless Web3 innovation.

To date, InfStones has raised over $110 million in capital and is backed by Softbank, GGV Capital, Susquehanna International Group (SIG), Dragonfly Capital, Qiming Venture Partners, Plug and Play, and many renowned institutional investors. InfStones is proud to offer medical, vision, dental, short-term and long-term disability insurance, 401(k) plan with company matching, FSA, and other benefits to all full-time employees, along with flexible paid time off, sick days, and holidays.

If you enjoy being on the cutting edge of technology, we encourage you to apply!

Job Description

As a Blockchain Site Reliability Engineer (SRE), you will be responsible for ensuring the reliability, availability, and performance of blockchain nodes and related infrastructure. You’ll monitor, troubleshoot, and resolve incidents in production environments, while also building automation tools to improve efficiency and reduce operational risks.

This role requires strong Linux system expertise, solid on-call and incident response experience, and the ability to work under pressure to quickly restore services. You’ll also collaborate with protocol engineers and open-source communities to ensure smooth upgrades and long-term system stability.

Key Responsibilities

1. Deploy, monitor, and maintain blockchain nodes across multiple networks.

2. Ensure system reliability and uptime by actively managing incidents, troubleshooting, and resolving node failures.

3. Develop automation and maintenance tools (using Golang, Shell, Python, etc.) to streamline operations.

4. Build and maintain monitoring, alerting, and logging systems to proactively detect and address issues.

5. Collaborate with engineering teams and solution architects on reliability improvements and incident prevention.

6. Participate in the on-call rotation to provide timely incident response and resolution.

Qualifications

1. Bachelor's degree in Computer Science, Engineering, or a related field (or equivalent experience).

2. Strong Linux system administration skills (networking, performance tuning, debugging, security).

3. Expertise with at least one mainstream programming language such as Golang, Python, Javascript, Rust, etc., and have good programming skills and programming habits.

4. Experience with monitoring/alerting tools (e.g., Prometheus, Grafana, ELK, etc.).

5. Strong problem-solving skills and the ability to respond quickly under pressure.

6. Solid technical documentation skills.

Prefers (Nice to have)

1. Hands-on experience with blockchain node deployment, maintenance, and upgrades.

2. Familiarity with mainstream blockchain protocols (e.g., Ethereum, Cosmos, Polkadot, Solana).

3. Experience with containerization/orchestration tools (Docker, Kubernetes).

4. Knowledge of smart contracts, Web3 RPC, or Solidity is a plus.

ABOUT YOU

We are looking for an Operations Engineer who is technically curious, detail-oriented, a strong communicator, and proactive to join our Global Technical Operations (GTO) team. The best candidate will be someone who thrives in a fast-paced, highly collaborative, and exceptionally dynamic setting and is excited to monitor and investigate production issues across a global platform, help improve how we detect and respond to incidents, analyze trends and patterns in production data, and contribute to better communication with partners and stakeholders during incidents.

Strong troubleshooting skills, observability platform experience, and scripting ability are essential, along with experience in SRE, DevOps, production operations, or NOC environments supporting high-availability platforms (payments, e-commerce, SaaS, or gaming). The ability to communicate clearly and effectively in English — both written and verbal — when writing incident updates, shift handoffs, and status page communications will be key to your success in this role.

If you're passionate about keeping critical systems running and continuously improving operational processes and love being the first to spot issues and the one who drives them to resolution for game developers and players worldwide, we would love to hear from you!

Operations Engineer, Kuala Lumpur

ABOUT US

Xsolla is a global commerce company with robust tools and services to help developers solve the inherent challenges of the video game industry. From indie to AAA, companies partner with Xsolla to help them fund, distribute, market, and monetize their games. Grounded in the belief in the future of video games, Xsolla is resolute in the mission to bring opportunities together, and continually make new resources available to creators. Headquartered and incorporated in Los Angeles, California, Xsolla operates as the merchant of record and has helped over 1,500+ game developers to reach more players and grow their businesses around the world. With more paths to profits and ways to win, developers have all the things needed to enjoy the game.

For more information, visit xsolla.com.

BENEFITS

Convenient work tools

Latest Mac workplaces + additional hardware to make you more effective at work

Google Chat, Gmail, Google Drive, Confluence, Jira, GitLab

Professional growth

Free trainings and participation in specialized conferences

Rich knowledge exchange within the company

More perks

Health insurance (Medical, dental and optical)- Employee and dependants

Flexible hours: organize your day according to your needs and sprint & teamwork demands

No dress code

Comfortable and new office environment

The duties of this position may change from time to time so the individual and organization can achieve their results. This job description is intended to describe the general level of work being performed. It is not intended to be all-inclusive. By submitting your application, you consent to Xsolla conducting background checks, where permitted by law, after the final interview stage. All checks will comply with local regulations, and your information will be handled confidentially. Xsolla KL Sdn Bhd takes your privacy very seriously, and will not sell or externally distribute any data received during the hiring process. Pursuant to the Personal Data Protection Act 2010 ("PDPA"), Xsolla KL Sdn Bhd is mindful and committed to the protection of your personal information and your privacy. Please direct any inquiries regarding your data privacy to careers@xsolla.com.

For more vacancies: Careers | Xsolla

Software Engineer I - Dev Tooling

Exceptional software engineering is challenging. Amplifying it to ensure that multiple teams can concurrently create and manage a vast, intricate product escalates the complexity. As a Software Engineer within the Release Engineering team at Sumo Logic, your task will be to develop and sustain automated tooling for the release processes of all our services. You will contribute significantly to establishing automated delivery pipelines, empowering autonomous teams to create independently deployable services. Your role is integral to our overarching strategy of enhancing software delivery and progressing Sumo Logic’s internal Platform-as-a-Service.

Responsibilities

• Contribute to development and maintenance of delivery pipelines and release automation tools.
• Build and improve internal tools that support development, testing, debugging, and deployment workflows.
• Work with senior team members to implement best practices in CI/CD, DevOps, and software delivery.
• Participate in code reviews, design discussions, and technical troubleshooting.
• Write clear documentation for tools, system behavior, and implementation details.
• Support teams using Dev Tooling platforms by debugging issues and providing guidance.
• Continuously learn and adopt new technologies to improve developer experience.
  
  

Required Qualifications and Skills

• Bachelor’s or Master's Degree in Computer Science or another scientific or technical discipline.
• Strong fundamentals in computer science and basic understanding of software architecture.
• 0-1 years of experience in software development (internships/projects included).

Technical skills: 

• Basic understanding of CI/CD concepts and experience with tools like Jenkins, GitHub Actions, or similar.
• Hands-on experience in at least one programming language (Java/Scala/Golang/JavaScript/Python, etc.).
• Familiarity with JavaScript and modern web development concepts (React/Node.js is a plus).
• Exposure to build tools such as npm, make, gradle, or similar.

About Radformation

Radformation is transforming the way cancer clinics deliver care. Our innovative software automates and standardizes radiation oncology workflows, enabling clinicians to plan and deliver treatments faster, safer, and more consistently, so patients everywhere can receive the same high-quality care.

Our software focuses on three key areas:

• Time savings through automation.
• Error reduction through automated systems.
• Increased quality care through advanced algorithms and workflows.

We are a fully remote, mission-driven team united by a shared goal: to reduce cancer’s global impact and help save more of the 10 million lives it claims each year. Every line of code, every product release, and every conversation with our customers brings us closer to ensuring no patient’s treatment quality depends on where they live.

Why This Role Matters

In this role you will help advance Radformation’s AI-driven radiotherapy products by building and improving machine learning models that directly impact clinical workflows and patient outcomes.

You will work closely with AI, cloud, research, and product teams to develop scalable data pipelines, improve model performance, and support regulatory submissions for medical device software.

Responsibilities Include:

• Design, build, and maintain robust ETL pipelines to support AI model development and deployment.
• Develop, train, and optimize machine learning models used in radiotherapy software.
• Collaborate with product and research teams to bring new AI-driven features and algorithms into production.
• Support FDA submissions by contributing to documentation, validation, and regulatory processes.
• Participate in design reviews, risk analyses, and cross-functional discussions to ensure safe and effective products.
• Mentor junior engineers and data scientists and contribute to a collaborative team environment.

Required Experience:

• MS in Computer Science, Mathematics, Statistics, or a related field with 3+ years of experience.
• Expert-level proficiency in Python.
• Hands-on experience building, training, and tuning machine learning models.
• Strong experience with PyTorch and/or TensorFlow.
• Experience developing convolutional neural networks, including U-Net architectures.
• Experience using Git and modern code repositories (GitHub, Bitbucket, Azure DevOps, etc.).

Preferred Experience:

• Experience with medical imaging and image processing techniques (segmentation, resampling, smoothing).
• Familiarity with clinical data standards such as DICOM or HL7.
• Experience working in regulated environments (HIPAA, FDA, or medical device software).
• Experience with modern AI-assisted development tools (e.g., Cursor, Claude Code, Codex).

AI & Hiring Integrity

At Radformation we believe AI can be an incredible tool for innovation, but our hiring process is all about getting to know you, your skills, experience, and unique approach to problem solving. We ask that all interviews and assessments be completed without tools that generate answers in real time. This helps ensure a fair process for everyone and allows us to see your authentic work. Using such tools during the process may affect your candidacy.

Benefits & Perks — What Makes Us RAD

We care about our people as much as we care about our mission. We offer competitive compensation, benefits, and the opportunity to make an impact in the fight against cancer. The salary range for this role is $160,000 - $200,000 USD base, plus bonus eligibility.

For US teammates (via TriNet):

Health & Wellness

• Multiple high-quality medical plan options with substantial employer contributions toward premiums, often covering the full cost depending on the plan selected.
• Health coverage starting on day one
• Short-term and long-term disability and supplementary life insurance

Financial & Professional Growth

• 401(k) with employer match vested immediately
• Annual reimbursement for professional memberships
• Conference attendance and continued learning opportunities

Work-Life Balance & Perks

• Self-managed PTO and 10 paid holidays
• Monthly internet stipend
• Company-issued laptop and one-time home office setup stipend
• Fully remote work environment with virtual events and yearly retreats, because we like to have fun while doing work that matters

For global teammates (via Deel):
At Radformation, we want every team member to feel supported, no matter where they live. For teammates outside the US, we provide benefits that align with local laws and standards, working with our Employer of Record (EOR) partners to ensure fairness and equity. This means your benefits package will be locally compliant, competitive, and designed to support your health, financial security, and work-life balance.

Our Commitment to Diversity

Cancer affects people from every walk of life, and we believe our team should reflect that diversity. Radformation is proud to be an equal opportunity workplace and an affirmative action employer. We welcome candidates from all backgrounds and are committed to fostering an inclusive environment for all employees.

Agency & Candidate Safety Notice

Radformation does not accept unsolicited resumes from agencies without a signed agreement in place. We do not partner with third-party recruiters unless explicitly stated. All legitimate communication from Radformation will come from an @radformation.com email address. If you receive outreach from another domain or via unofficial channels, please contact careers@radformation.com.

What we’re building

We’re empowering small teams with technology that makes it easier to market and grow businesses. Our current focus it to help consumer brands shift from "workflow automation" to "agent management” within their marketing operations. Matter is the AI coordination layer — providing shared AI memory, centralized agent control, and model differentiation. We founded the company based on a decade of experience providing marketing services to 300+ consumer brands, leveraging that expertise to develop interfaces that streamline user experience in the era of AI.

Why join Matter?

• Founding Engineer Equity You'll get a meaningful equity stake; early-stage and undiluted.

• Product Ownership You'll ship production code daily and help steer key product and technical decisions.

• Shape the Engineering Culture You'll influence how we work—tools, processes, standards, and hiring.

• Work with Challenger Consumer Brands Talk directly to customers (CEOs, CMOs, VP's) of fast-growing consumer brands—some doing $80M–$500M in revenue.

Don't join Matter if...

• Work-life balance is a high priority for you

• You're uncomfortable changing your priorities every 24-48 hours

• You're not confident in your abilities to manage end-to-end solutions

• You require a many devops resources to be successful

About the Role

You'll sit squarely at the intersection of back‑end and front‑end, ensuring seamless integration between APIs, databases, UIs, and ML services. You'll design, build, and scale features end‑to‑end, especially our AI/ML‑powered experiences, while mentoring peers and driving architecture decisions.

Core Tech & Tools

• Languages & Frameworks: Python, Node.js, React (TypeScript)

• Datastore: PostgreSQL

• Cloud & Infra: Google Cloud Platform, Airflow, Terraform, Docker, Kubernetes

• ML/AI: LLMs, RAG, prompt engineering

• Other: MCP

Key Responsibilities

• Architect and implement full‑stack features, from database schema to React components, optimized for scale and reliability.

• Build and maintain RESTful/GraphQL APIs, data pipelines, and distributed services in GCP.

• Integrate, prompt, and debug LLMs and generative AI tools; own RAG or fine‑tuning pipelines.

• Ensure front‑end and back‑end systems interoperate flawlessly, minimize friction, optimize data flow, and enforce contracts.

• Collaborate with product, research, design, and infra teams to define requirements, iterate rapidly, and ship production‑grade code.

• Monitor performance, reliability, and security.

• Mentor junior engineers through code reviews, architecture reviews, and shared best practices.

Requirements

• 5+ years of professional software engineering experience with end‑to‑end ownership in a full‑stack role.

• Deep expertise in Python, Node.js, React/TypeScript, and PostgreSQL.

• Able to be hands‑on with GCP, containerization (Docker/K8s), and building/supporting high‑traffic systems.

• Proven experience integrating AI/ML models (LLMs, NLP, RAG) into production apps.

• Familiarity or strong interest in working with MCP servers.

• Exceptional problem‑solving skills and a product mindset: you think deeply about UX, performance, and business impact.

• You sweat both technical details and end-user experience.

Nice to Haves

• Experience with multi‑step or agentic AI workflows.

• Background in AI infrastructure or tooling companies.

• Contributions to open‑source AI/ML projects.

What we offer

• Competitive salary and equity package (roles, responsibilities, and comp grow as we do)

• Top-tier health, vision, dental insurance (US)

• Regular team off-sites

• Regular hack weeks

HappyCo is a company where people can grow their careers and work with like minded people, with no egos or politics. HappyCo is values driven and offers a flexible, supportive culture. Join HappyCo and Make Work Happy! 

At HappyCo, we build technology that empowers property managers, owners, and teams to deliver better experiences for their residents and customers. As an AI-powered company, we’re constantly innovating, and our infrastructure is the backbone that makes it all possible.

As a DevOps Engineer, you’ll play a vital role in shaping and scaling the systems that keep our products reliable, secure, and performant. Our DevOps team works hand-in-hand with developers, equipping them with the tools, automation, and guidance they need to follow best practices and ship with confidence. A key focus for us is improving the developer experience - making it easier and faster for our engineers to deliver great products. You’ll be part of a collaborative engineering culture where your ideas matter, and where automation, observability, and security are at the core of how we work.

You’ll partner across the organization to design and maintain world-class infrastructure, build robust deployment pipelines, and enable teams to deliver value faster. This is a hands-on role where your expertise in infrastructure, CI/CD, and cloud-native tooling will have a direct and visible impact on our ability to serve customers. If you love tackling complex infrastructure challenges, automating everything you can, and building systems that scale gracefully, you’ll thrive here.

• First 30 days: Learn our infrastructure, CI/CD workflows, and deployment processes. Actively contribute to smaller tasks while you gain familiarity with GCP, GKE, and ArgoCD environments.
• 60 days: Begin owning small improvements in Terraform, Spacelift, and GitLab pipelines. Troubleshoot issues in staging environments and contribute to deployment reliability.
• 90 days: Take ownership of significant pieces of infrastructure or CI/CD workflows. Proactively suggest and implement improvements to scalability, security, and observability across systems.

• Proven experience in DevOps, Site Reliability Engineering, or Infrastructure Engineering.
• Strong background with Terraform and infrastructure-as-code practices.
• Experience with CI/CD systems (we use GitLab CI/CD and Spacelift).
• Experience with Bazel for build processes.
• Hands-on experience with ArgoCD for GitOps-based deployments.
• Solid understanding of GCP, GKE, container orchestration, and Linux systems.
• Strong troubleshooting skills and ability to diagnose issues across infrastructure and application layers.
• Passionate about improving our developer experience with better tools and automation.
• Strong communication skills and a collaborative mindset.
• Ability to thrive in a fast-paced, distributed environment spanning multiple time zones (US and AUS), requiring effective asynchronous communication.

• Experience designing and maintaining observability stacks to monitor distributed systems.
• Hands-on experience with tools such as Prometheus, Grafana, Honeycomb, and Sentry.
• Familiarity with security best practices, particularly in SOC 2–compliant environments.
• Knowledge of secrets management, identity/access control, and audit logging.
• Exposure to security tooling such as vulnerability scanners, runtime security platforms, or compliance automation.
• Experience with PostgreSQL administration and performance tuning in production environments.
• Familiarity with backend development in GoLang or Ruby.
• Experience building self-service tooling for developers.
• Exposure to multi-cloud or hybrid cloud environments.

About HappyCo

Founded in 2011, HappyCo (happy.co) builds mobile and cloud solutions to enable real-time property data. Our flagship product suite 'Happy Property’ has more than 5 million units on its platform.

We’re everyday people with a shared purpose — improving the lives of others. Our team is made up of thinkers, talkers, planners, makers, builders and everything in between. Together, we’re turning our passions into happier communities! 

When customers use our software, their communities get stronger. Our tools empower everyone in multifamily property management to improve their operations and maximize returns, which means they’re building better experiences for their residents. Learn more about our Product Vision here!

Our HappyCo Culture & Values

HappyCo strives to build better communities. So naturally, we are dedicated to making our own community an enjoyable place that lets us do our best work. We’re devoted to building an inclusive, supportive culture that empowers each HappyCo’er to succeed and grow. To learn more about our culture, check out our Glassdoor page and our careers page! 

HappyCo’s culture is driven by our core values of Make Happiness, Better Together, Get Good Sh*t Done, Customer Obsessed and Kaizen - sounds great, right, but what does this mean for you? 

We believe in supporting people to do their best work and thrive, and building a diverse, equitable, and inclusive company is core to our mission. Our goal is to ensure that HappyCo upholds an inclusive environment where all people feel that they are equally respected and valued, whether they are applying for an open position or working at the company. We welcome applicants of any educational background, gender identity and expression, sexual orientation, religion, ethnicity, age, citizenship, socioeconomic status, disability, and veteran status. HappyCo is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures.

A note to Recruitment Agencies: Please don’t reach out to us about our roles -- we’ve got it covered. We don’t accept unsolicited agency resumes and HappyCo is not responsible for any fees related to unsolicited resumes

Job Position: DevOps Engineer

Location: Dallas, TX, USA (Remote Acceptable - USA Applicants Only)

Company: https://infstones.com/

Contact: recruiter-usa@infstones.com

About Company

InfStones is an advanced, enterprise-grade Platform as a Service (PaaS) blockchain infrastructure provider trusted by the top blockchain companies in the world. InfStones’ AI-based infrastructure provides developers worldwide with a rugged, powerful node management platform alongside an easy-to-use API. With over 20,000 nodes supported on over 80 blockchains, InfStones gives developers all the control they need - reliability, speed, efficiency, security, and scalability - for cross-chain DeFi, NFT, GameFi, and decentralized application development. InfStones is trusted by the biggest blockchain companies in the world including Binance, CoinList, BitGo, OKX, Chainlink, Polygon, Harmony, and KuCoin, among a hundred other customers.  InfStones is dedicated to developing the next evolution of a better world through limitless Web3 innovation.

To date, InfStones has raised over $110 million in capital and is backed by Softbank, GGV Capital, Susquehanna International Group (SIG), Dragonfly Capital, Qiming Venture Partners, Plug and Play, and many renowned institutional investors. InfStones is proud to offer medical, vision, dental, short-term and long-term disability insurance, 401(k) plan with company matching, FSA, and other benefits to all full-time employees, along with flexible paid time off, sick days, and holidays.

We are seeking a highly skilled and motivated DevOps Engineer to join our dynamic team. If you are passionate about DevOps, GitLab, Amazon EKS, security, and observability, we invite you to be a part of our innovative journey. If you enjoy being on the cutting edge of technology, we encourage you to apply!

Job Description

As a DevOps Engineer at InfStones, you will play a crucial role in ensuring the reliability, security, and scalability of our infrastructure. You will work closely with cross-functional teams to design, implement, and maintain our DevOps processes and practices. Your expertise in Cloud, Kubernetes, Security, and Observability will be instrumental in achieving our goals.

Key Responsibilities

1. Work closely with cross-functional teams, design, implement, and maintain DevOps processes and practices.

2. Manage CI/CD pipelines, automate infrastructure provisioning, and maintain cloud environments while applying expertise in cloud technologies, Kubernetes, security, and observability.

3. Design, build, and maintain, scalable and reliable infrastructure and automation tools supporting multiple applications across multiple clouds.

4. Architect, deploy and manage Cloud Platforms like AWS and Linux-based systems.

5. Develop and manage CI/CD pipelines using GitLab for automated testing and deployment.

6. Automate infrastructure provisioning and configuration management using tools like Cloudformation, Terraform, or Ansible.

7. Architect, deploy and maintain applications and services on Kubernetes, especially EKS.

8. Implement and maintain security best practices across all environments.

9. Automate repetitive tasks and processes to enhance the efficiency, reliability, and availability of our cloud and infrastructure platform while adhering to the “everything as code” approach.

10. Monitor system performance and troubleshoot issues to ensure high availability and performance through the use of various observability and alerting tools like Cloudwatch, Prometheus, Grafana, ELK Stack, and OpenSearch.

11. Continuously optimize infrastructure for performance, scalability, and cost-effectiveness.

12. Participate in on-call rotations to provide 24/7 support as needed across multiple teams across multiple time zones.

Qualifications

1. Bachelor’s degree in Computer Science, Engineering, or a related field, or equivalent of 5 years experience in DevOps, Software Development, Systems Engineering, Site Reliability Engineering, QA and Test Engineering, IT Architecture, or any of their combination.

2. At least 3 years of experience with cloud platforms, preferably in AWS and Linux based Systems, as well as CI/CD tools such as GitLab, Jenkins, Harness, and Git version control.

3. Expertise in deployment and management of Kubernetes, especially EKS, as well as the applications running on it.

4. In-depth knowledge of infrastructure as code (IaC) and tools like Ansible, Terraform, or CloudFormation.

5. Experience with security best practices and implementing security measures in a DevOps environment.

6. Proficiency with monitoring and observability tools such as Prometheus, Grafana, ELK Stack, or equivalents.

7. Proficient in common programming and scripting languages such as Python, Golang, Shell, Java, and JavaScript.

8. Strong problem-solving skills and attention to detail, capable of completing tasks with minimal guidance.

9. Proficient in cross-cultural communication and effective collaboration across multiple time zones on an international team.

Prefers (Nice to have)

1. Relevant certifications such as AWS Certified DevOps Engineer, GitLab Certified Professional, or Certified Kubernetes Administrator (CKA).

2. Previous experience with microservices architecture.

3. Familiarity with serverless computing (e.g., AWS Lambda).

4. Understanding of agile methodologies and continuous improvement practices.

5. Knowledge of blockchain.

Job Position: Senior Application Engineer

Location: Dallas, TX, USA (Remote Acceptable - USA Applicants Only)

Company:  https://infstones.com/

Contact: recruiter-usa@infstones.com

About Company

InfStones is an advanced, enterprise-grade Platform as a Service (PaaS) blockchain infrastructure provider trusted by the top blockchain companies in the world. InfStones’ AI-based infrastructure provides developers worldwide with a rugged, powerful node management platform alongside an easy-to-use API. With over 20,000 nodes supported on over 80 blockchains, InfStones gives developers all the control they need - reliability, speed, efficiency, security, and scalability - for cross-chain DeFi, NFT, GameFi, and decentralized application development. InfStones is trusted by the biggest blockchain companies in the world including Binance, CoinList, BitGo, OKX, Chainlink, Polygon, Harmony, and KuCoin, among a hundred other customers.  InfStones is dedicated to developing the next evolution of a better world through limitless Web3 innovation.

To date, InfStones has raised over $110 million in capital and is backed by Softbank, GGV Capital, Susquehanna International Group (SIG), Dragonfly Capital, Qiming Venture Partners, Plug and Play, and many renowned institutional investors. InfStones is proud to offer medical, vision, dental, short-term and long-term disability insurance, 401(k) plan with company matching, FSA, and other benefits to all full-time employees, along with flexible paid time off, sick days, and holidays.

If you enjoy being on the cutting edge of technology, we encourage you to apply!

Job Description

As a Senior Application Engineer, you will lead the development, testing, and maintenance of high-quality software applications and systems, collaborating closely with open-source communities to integrate the latest advancements in blockchain infrastructure. You will tackle complex technical challenges, working alongside product managers and ecosystem solution architects to convert unique requirements into impactful products. Additionally, you’ll mentor and guide junior engineers, providing technical leadership and fostering a collaborative environment to ensure team success. In this role, you’ll write clean, scalable, and efficient code while upholding best practices, conducting code reviews, and ensuring all technical documentation is thorough and accessible.

This role is not only highly technical but also strategic—you will act as a leader within the engineering team, helping shape direction, encouraging innovation, and cultivating a culture of accountability and excellence. Your ability to inspire and empower others will be critical to driving both individual growth and team performance.

Key Responsibilities

1. Lead the design, implementation, and maintenance of scalable applications and backend services.

2. Mentor and provide guidance to junior engineers, supporting their professional growth and technical skills development.

3. Conduct code reviews and ensure adherence to coding standards and best practices.

4. Drive technical innovation and identify opportunities to improve processes, tools, and frameworks for the team.

5. Offer technical leadership in project planning and decision-making, helping to set the strategic direction for key initiatives.

6. Collaborate with product managers, architects, and other stakeholders to define technical solutions.

7. Improve engineering processes, tools, and frameworks to enhance productivity and system reliability.

8. Contribute to technical documentation, ensuring clarity and accessibility.

9. Serve as a role model by promoting collaboration, knowledge sharing, and accountability across the team.

Qualifications

1. Bachelor’s degree in Computer Science, Engineering, or a related field with 5+ years of relevant experience, or a Master’s degree with 3+ years of relevant experience.

2. Proficiency in at least one mainstream programming language (e.g., Golang, Python, Javascript) with demonstrated good programming skills and habits.

3. Experience working with databases (SQL/NoSQL) and cloud platforms (e.g., AWS, Azure).

4. Solid understanding of data structures, algorithms, and software design principles.

5. Strong technical documentation writing skills, evidenced by the ability to produce clear, comprehensive documentation.

6. Strong experience with containerization and microservices (Docker, Kubernetes).

7. Demonstrated leadership abilities, including mentoring, coaching, and leading technical initiatives within a team environment.

Prefers (Nice to have)

1. Knowledge of microservices architecture and containerization (Docker, Kubernetes).

2. Experience with DevOps tools and CI/CD pipelines.

3. Hands-on experience with blockchain protocols, smart contracts, or Web3 development.

Obol builds mission-critical technologies that help keep Ethereum decentralized and secure. Already securing billions of dollars in staked ETH, Obol Distributed Validators are the end game of Ethereum staking, delivering higher uptime, lower risk, and stronger performance than legacy staking setups.

Obol’s middleware, Charon, which powers Distributed Validators (DVs), enables Ethereum validators to be run across multiple operators and machines. With features like threshold signing, distributed key generation, and no runtime key access, DVs deliver the most resilient, highest-performing validators on Ethereum — the end game of staking ETH.

The Obol Collective, powered by the OBOL Token, is home to the world’s largest decentralized operator ecosystem — a network of financial institutions, staking protocols, client teams, software tools, community projects, and professional node operators. This includes names like Lido, EtherFi, Nethermind, Blockdaemon, Stakewise, Chorus One, DappNode, and many more.

Mission of the role

A Technical Customer Success Manager guides customers through the adoption of Distributed Validators, through to the ongoing oversight of their stake’s performance and security.

Rather than functioning as customer support agents, CSMs form a direct relationship with customers and provide them with timely value propositions, products, and features, to get the most benefits and rewards from adopting Obol technologies to improve their staking setups.

In this case, the mission of the role is to manage relationships between ETH Capital Allocators and their staking operators.

This helps customers grow and achieve goals while simultaneously strengthening their relationship with the business.

• Serve as the primary point of contact and trusted advisor for key technical stakeholders, coordinating internal resources to ensure their success with Obol.
• Lead the full node operator journey post-partnership, including onboarding, deployment optimisation, and ongoing distributed validator management.
• Educate customers on how to effectively use Obol’s software, providing technical guidance and reference implementations, answering questions (including in Discord), and ensuring optimal staking setup and performance.
• Understand customer needs deeply and communicate recurring feedback, behaviors, and requirements to internal teams (product, marketing, business, legal).
• Maintain and improve documentation to support customer use cases and technical needs.
• Work with customers to evaluate their infrastructure costs and develop cost saving models for adopting Obol.
• Coordinate customer upgrades and recommend performance optimizations.
• Work with Business & engineering teams to align on priorities & roll out new features. Manage customer success function via monthly cluster performance reviews & feedback collections.

• Experience as a DevOps Engineer or Software Developer
• Practical knowledge of Kubernetes, Helm, Grafana, Ansible, Terraform, Docker, and Unix
• Experience deploying software to both cloud environments and bare-metal infrastructure
• Web3 or staking experience is a plus
• Comfortable in customer-facing situations
• Located within UTC-5 to UTC+3 time zone

• Programming skills and developer experience
• Understanding of the Ethereum Virtual Machine and Solidity
• Running servers at home

• Competitive compensation
• Flexible hours
• Generous paid time off (According to company policy)
• Equipment Budget
• Annual offsite to meet the team

Who We Are:

Alpaca is a US-headquartered self-clearing broker-dealer and brokerage infrastructure for stocks, ETFs, options, crypto, fixed income, 24/5 trading, and more. Our recent Series C funding round brought our total investment to over $170 million, fueling our ambitious vision.

Amongst our subsidiaries, Alpaca is a licensed financial services company, serving hundreds of financial institutions across 40 countries with our institutional-grade APIs. This includes broker-dealers, investment advisors, wealth managers, hedge funds, and crypto exchanges, totalling over 6 million brokerage accounts.

Our global team is a diverse group of experienced engineers, traders, and brokerage professionals who are working to achieve our mission of opening financial services to everyone on the planet. We're deeply committed to open-source contributions and fostering a vibrant community, continuously enhancing our award-winning, developer-friendly API and the robust infrastructure behind it.

Alpaca is proudly backed by top-tier global investors, including Portage Ventures, Spark Capital, Tribe Capital, Social Leverage, Horizons Ventures, Unbound, SBI Group, Derayah Financial, Elefund, and Y Combinator.

Our Team Members:

We're a dynamic team of 230+ globally distributed members who thrive working from our favorite places around the world, with teammates spanning the USA, Canada, Japan, Hungary, Nigeria, Brazil, the UK, and beyond!

We're searching for passionate individuals eager to contribute to Alpaca's rapid growth. If you align with our core values—Stay Curious, Have Empathy, and Be Accountable—and are ready to make a significant impact, we encourage you to apply.