Remote Customer Success Jobs in Nicaragua

📌 Rol: Gaming Support Agent🌎 Ubicación: 100% remoto – Argentina, Colombia, Costa Rica, El Salvador, Guatemala, Honduras, Nicaragua, Panamá o Perú🗣️ Idioma: Inglés avanzado (mínimo C1)📋 Descripción General5CA busca Gaming Support Agents para brindar soporte a jugadores de un estudio de videojuegos. El rol incluye resolver consultas relacionadas con cuentas, problemas técnicos, compras y gameplay, trabajando junto a un Team Lead y Operations Manager.📋 Responsabilidades Principales• Brindar customer support a jugadores.• Resolver problemas técnicos y relacionados con cuentas.• Atender consultas sobre compras y gameplay.• Mantenerse actualizado/a sobre nuevos proyectos, actualizaciones, lanzamientos anteriores y branding del cliente.• Completar módulos de capacitación para desarrollar y mejorar habilidades.🎯 Requisitos• Inglés avanzado C1 o superior.• Conocimiento profundo y fuerte interés por videojuegos.• Contar con PC/laptop gaming propia.• Capacidad de aprendizaje rápido, iniciativa y troubleshooting.• Espacio de trabajo tranquilo y dedicado dentro del hogar.• Experiencia previa en Customer Service, deseable.💻 Requisitos Técnicos• Internet mínimo de 15 Mbps de descarga y 15 Mbps de subida, con latencia internacional <120 ms.• Mínimo 8 GB RAM.• Windows 11 (excepto Windows S Mode).• CPU Mark mínimo de 9220, como Intel i5-8400 o superior (Intel 8th Gen+ / Ryzen 2nd Gen+).• GPU con G3D Rating mínimo de 4806, como GTX 760 o superior.• 2 monitores.• Smartphone para 2FA con Android 10.0+ o iOS 16.0+.🏖️ Beneficios• Trabajo 100% remoto.• Capacitación y acceso a cursos online.• Iniciativas de aprendizaje y desarrollo profesional.• Employee engagement activities y comunidades internas.• Entorno internacional con equipos de más de 80 países.

Job Title:Home Services Booking, Customer Care and Operations — RemoteLocation:Remote — worldwide. Candidates in Nicaragua are particularly encouraged to apply.Salary Range:USD 1,500–2,500 per month across separate tracks. See each track below; these are indicative ranges, with final terms confirmed for the client opportunity.Work Schedule:US business hours.Contractor Note:INDEPENDENT CONTRACTOR OPPORTUNITIESCompany Overview:Sagan connects international talent with US-based businesses. We work with professionals across Latin America, the Philippines and other global markets.About the Role:We are matching experienced professionals with current and future US client opportunities. This is a focused set of separate tracks, not one person doing every job. Applying does not guarantee an immediate vacancy, interview or placement.Position Overview:Choose the role that best matches your work experience in home services. Make your actual experience clear in your resume.Key Responsibilities — Choose One Track:Customer Support and Booking Specialist — Home Services (USD 2,000–2,500 per month):Answer customer calls, follow up on inquiries, book appointments and route specialist requests with complete customer notes.Appointment Setter — Home Services (USD 1,800–2,300 per month):Handle inbound inquiries and outbound follow-ups, book service appointments accurately and leave complete notes for dispatch.Operations Coordinator — Home Services (USD 1,500–2,000 per month):Coordinate service schedules, follow up on estimates, maintain customer records and ensure crews have accurate job information.Qualifications:At least two years of relevant professional experience, clear written and spoken English, and availability for US business hours. Track-specific requirements:- Customer Support and Booking Specialist / Home Services: 2+ years of relevant professional experience. High-volume customer calls, appointment booking and clear English communication. Clear written and spoken English and availability for US business hours.- Appointment Setter / Home Services: 2+ years of relevant professional experience. Phone-based appointment setting, high-volume booking and CRM or scheduling tools. Clear written and spoken English and availability for US business hours.- Operations Coordinator / Home Services: 2+ years of relevant professional experience. Operations coordination, scheduling, customer communication and CRM or field-service systems. Clear written and spoken English and availability for US business hours.Nice-to-Haves:Experience supporting US-based clients in the industry shown for your chosen track. Related industry experience will be reviewed individually.Resume Submission Guidelines:Submit your resume in English as a text-based PDF. Show the responsibilities you personally owned, your industry experience and the tools you used. If you have already applied to Sagan, use the same email.How to Apply:Use the Apply link and choose your strongest track. Complete the matching existing Sagan application form. You do not need to perform all the roles listed, and the tracks do not represent one combined job. Please avoid submitting the same resume repeatedly.

Job Title: Customer Success Coordinator - Promotional ProductsLocation: Remote. Eligible countries: Mexico, Belize, Costa Rica, El Salvador, Guatemala, Honduras, Nicaragua, Panama, Argentina, Bolivia, Brazil, Chile, Colombia, Ecuador, Guyana, Paraguay, Peru, Suriname, Uruguay.Compensation: Confirmed during the hiring process.Work Schedule: US business-hours overlap; precise schedule confirmed during hiring.Contractor Note: Independent contractor position.Company Overview:Sagan connects experienced international professionals with US-based businesses.About the Role:We are recruiting professionals for Customer Success Coordinator - Promotional Products opportunities based on current sourcing requirements. Final engagement terms are confirmed during hiring.Position Overview:Own business-customer requests from first contact through resolution.Key Responsibilities:- Own business-customer requests from first contact through resolution.- Coordinate orders and account support through clear, warm written communication.- Support apparel, promotional products, printing, embroidery, signage or ecommerce customers.Qualifications:- Experience handling customer requests end-to-end for a business (B2B account support, order management, or client services); consultative, not high-volume call center.- Clear, warm written communication with US business customers.- Clear English communication for US business collaboration.Additional Relevant Experience:- Worked in apparel, promotional products, printing, embroidery, signage, or e-commerce.Resume Submission Guidelines:Paste your complete English resume into the Sagan application form, with at least 1,000 characters. PDF upload is optional. Native board applications may require a board account and resume upload.How to Apply:Complete the linked role application and highlight the experience listed above. Use the same email if you have applied to Sagan previously.

El Departamento de Operaciones de DHL Express Nicaragua está en búsqueda de un/a Operador(a) de Exportaciones (Aeropuerto / Bodega)

Con base en Managua, esta posición será responsable de procesar cargas para exportación, así como despachar vuelos en pista del aeropuerto y de garantizar que continuamente busquemos la correcta manipulación, control y envío de mercancías para asegurar la ejecución eficiente de las operaciones de exportación.

TUS FUNCIONES

• Procesamiento de carga para exportación.
• Re-conteo y repesado de mercancía para carga en aeronaves.
• Traslado de mercancías hacia módulo de aduana, aeropuerto y despacho de vuelo.
• Ejecución de actividades pre-operativas en bodega.
  
  
  

LO QUE APORTAS

• Bachillerato (deseable educación técnica en aduanas).
• Mínimo 1 año de experiencia en bodega.
• Conocimiento en paquete Office.
• Licencia de conducir categoría 3 y 4A.
• Proactividad y adaptabilidad.
• Honradez y puntualidad.
  
  
  

CONNECTING PEOPLE. IMPROVING LIVES.

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