Remote Marketing Digital Jobs in Mexico

Must have

• 1+ year writing Xactimate estimates for US insurance claims
• Fluent written and spoken English. You will write estimates, supplements and emails to US adjusters and homeowners every day.
• Available 8 am–5 pm US Central, Monday–Friday
• Strong Excel or Google Sheets skills
• A fast learner who can pick up new software and processes with little hand-holding
• Own laptop or PC, internet of 25+ Mbps, a backup internet connection (for example a mobile hotspot on a different network), and a UPS or power station that lasts 2+ hours

What you will do

1. Xactimate estimating (first priority). Write 10–25 estimates and supplements per month for water, mold, asbestos and reconstruction claims, and later fire and smoke. Work from our photos, moisture logs and scope notes. Build sketches from Matterport or DocuSketch. Write supplements and emails to adjusters.
2. Insurance documentation. Organize claim files, prepare invoice packages, and help answer adjuster questions and pushback.
3. AI and office operations. Use Claude and ChatGPT to draft scopes, reports and letters, and help us build AI workflows. Update jobs in our CRM (Albi/DASH/PSA), help with invoicing in QuickBooks, and keep job costing in Excel or Google Sheets.
4. Marketing and research. Help with our Google Business Profile, Google Ads and Local Services Ads, website updates (WordPress), social media, and research projects.

Nice to have

• IICRC knowledge, supplementing, fire or asbestos estimating, Matterport/DocuSketch, Albi/DASH/PSA, QuickBooks, WordPress, Google Ads/LSA/SEO results, daily use of Claude or ChatGPT. A background in engineering, construction, estimating, IT, project management, accounting or operations is a plus.

Pay, schedule and how to apply

$850–1,100 USD per month to start, paid monthly. Performance bonuses and raises as you take on more of the business. Paid 30-day trial.

Schedule

Monday–Friday, 8:00 am–5:00 pm US Central Time. These are normal daytime hours in Latin America:

• Colombia: 8 am–5 pm (9 am–6 pm November–March)
• Mexico (Central): 7 am–4 pm (8 am–5 pm November–March)
• Argentina: 10 am–7 pm (11 am–8 pm November–March)

How to apply

Send all of the following: (1) your resume, (2) a 2-minute Loom video in English introducing yourself and describing something difficult you taught yourself, (3) a redacted Xactimate estimate you wrote, and (4) a photo or short video of your workstation, UPS and backup internet. Start your message with "DRY STANDARD – GOB". Applications missing any item will not be reviewed.

Qualifications

• Ability to Multitask. Demonstrates strong technical and operational agility, effectively navigating complex business and cloud environments to deliver tailored, high-quality support across WWF’s Azure and multi-cloud platforms.
• Solution-Oriented and Strategic Collaboration. Clear, influential communicator who leads projects end-to-end, ensuring alignment, transparency, and active engagement with stakeholders across technical and non-technical teams.
• Growth Mindset. Demonstrates a strong growth mindset, continually expanding expertise in evolving cloud, automation, and security technologies and applying new knowledge to strengthen WWF’s technical capabilities.
• Big Picture Thinking. Strategic acumen complemented by robust technical proficiency Collaborative.
• Collaborative. Proven ability to work effectively as part of a team
• Project Management. Strong organizational, documentation, and project management capabilities, including development of comprehensive project plans

• Degree in IT or related field AND minimum of 8 years of work experience (including at least 6 years of experience in IT)
• MUST HAVE Verbal and written fluency in English and Spanish
• Experience managing large-scale enterprise IT systems
• Extensive hands-on experience managing highly available and resilient Azure production systems.
• In-depth knowledge of Microsoft Azure services, cloud architecture, cloud networking, Entra ID, Microsoft 365, and Windows and Linux servers
• Proficient in managing Windows domains and Active Directory
• Expertise in using PowerShell and Graph API for Azure management, workflow automation, and deployment orchestration
• Familiarity with provisioning and managing access for technologies such as Fabric, Power BI, and Azure Foundry
• Experience integrating Microsoft Copilot for M365, Copilot Studio, and Copilot Agents into enterprise Azure/M365 environments, including configuration and governance of data access controls
• Significant expertise in building, deploying, and managing virtual machines in Azure from inception
• History of applying structured thinking to diagnose complex cloud or hybrid system issues and develop scalable, sustainable solutions.
• Well-honed methodologies for diagnosing and troubleshooting technical issues.
• Broad enterprise scale expertise across infrastructure, Azure cloud architecture, identity and access management with Entra ID, and emerging AI‐ driven‐ automation technologies—enabling the evaluation and recommendation of modernization opportunities, security improvements, and strategic technology replacements.
• Skills in configuring Microsoft Entra tenants and domains, including DNS and VNET setup.
• Committed to building and strengthening a culture of inclusion within and across teams.
• Identifies and aligns with WWF’s core values:
  • COURAGE – We demonstrate courage through our actions, we work for change where it’s needed, and we inspire people and institutions to tackle the greatest threats to nature and the future of the planet, which is our home.
  • INTEGRITY – We live the principles we call on others to meet. We act with integrity, accountability and transparency, and we rely on facts and science to guide us and to ensure that we learn and evolve.
  • RESPECT – We honor the voices and knowledge of people and communities that we serve, and we work to secure their rights to a sustainable future.
  • COLLABORATION – We deliver impact at the scale of the challenges we face through the power of collective action and innovation.

What You'll Do:

• You'll be the architect behind WWF's Azure environment, spinning up subscriptions, provisioning resources, and building/deploying VMs (Windows, SQL, Red Hat, firewalls) from the ground up in both production and staging.

• Configure Microsoft Entra tenants, manage SSO through Azure Enterprise Apps, and keep our RBAC and user groups clean and secure.
• You'll patch systems proactively and use PowerShell + Graph API to automate the boring stuff so the important stuff runs smoother.

• Design backup strategies and disaster recovery playbooks that actually work when it matters.
• You're the reason we sleep at night knowing our systems can bounce back from anything.

• Troubleshoot networking across VNETs, sites, and tenants.
• Firewalls, load balancers, DNS (Azure + Cloudflare), you speak the language fluently and fix problems before they become fires.

• When Azure, Entra ID, or M365 issues get complicated, you're who the team calls.
• You'll lead projects end-to-end and keep stakeholders, technical and non-technical alike, in the loop every step of the way.

• Occasional after-hours or weekend work for critical outages or planned maintenance, because uptime matters, and so does the team that protects it.

Additional information

Remuneration: Salary and benefits for this position will be paid in local currency.
Please note: Candidates must be currently based and authorized to work in Mexico

About ElevenLabsElevenLabs is an AI research and product company transforming how we interact with technology.We launched in January 2023 with the first human-like AI voice model. Today, we serve millions of users and thousands of businesses - from fast-growing startups to large enterprises like Deutsche Telekom and Meta. Our investors are some of the world's most prominent, including Andreessen Horowitz, ICONIQ Growth and Sequoia. We've raised $781M in funding and our last valuation was $11B - multiples of 11, always.We have expanded from voice into three main platforms:ElevenAgents enables businesses to deliver seamless and intelligent customer experiences, with the integrations, testing, monitoring, and reliability necessary to deploy voice and chat agents at scale.ElevenCreative empowers creators and marketers to generate and edit speech, music, image, and video across 70+ languages.ElevenAPI gives developers access to our leading AI audio foundational models.Everything we do is the result of the creativity and commitment of our team - builders doing the best work of their lives. We are researchers, engineers, and operators. IOI medalists and ex-founders. If you want to work hard and create lasting positive impact, we want to hear from you.How we workHigh-velocity: Rapid experimentation, lean autonomous teams, and minimal bureaucracy.Impact not job titles: We don’t have job titles. Instead, it’s about the impact you have. No task is above or beneath you.AI first: We use AI to move faster with higher-quality results. We do this across the whole company—from engineering to growth to operations.Excellence everywhere: Everything we do should match the quality of our AI models.Global team: We prioritize your talent, not your location.What we offerInnovative culture: You’ll be part of a generational opportunity to define the trajectory of AI, surrounded by a team pushing the boundaries of what’s possible.Growth paths: Joining ElevenLabs means joining a dynamic team with countless opportunities to drive impact - beyond your immediate role and responsibilities.Learning & development: ElevenLabs proactively supports professional development through an annual discretionary stipend.Social travel: We also provide an annual discretionary stipend to meet up with colleagues each year, however you choose.Annual company offsite: Each year, we bring the entire team together in a new location - past offsites have included Croatia and Italy.Co-working: If you’re not located near one of our main hubs, we offer a monthly co-working stipend.About the roleSpanish-speaking Latin America is one of our fastest-growing markets, and we're looking for a highly motivated Events Marketer to lead planning and execution of impactful events across the region. Your work will deepen ElevenLabs' presence, drive brand awareness, and generate high-quality pipeline in partnership with our LATAM marketing and GTM teams.You'll own the full lifecycle of in-person owned events, third-party tech conferences, executive dinners, workshops, webinars, sponsorships, and strategic partnerships. You'll adapt and localize successful playbooks from our global programs while identifying new, high-impact opportunities unique to the region.In this role, you will:Develop and execute event plans aligned with business objectives across Mexico, Colombia, Argentina, Chile, and beyondOrganise third-party conferences, owned branded events, and strategic dinners with key customers and prospectsCollaborate cross-functionally with sales, marketing, and GTM teams for seamless executionCreate compelling event messaging that resonates with local audiencesManage event budgets and timelines end to endAnalyze event performance and provide recommendations for future improvementsBuild and maintain relationships with sponsors, partners, and vendors across the regionWhat you bring:5+ years events experience, with at least three in tech event marketingNative or fluent Spanish speaker, English fluency requiredDeep knowledge of the LATAM tech ecosystem and key industry eventsExperience working with regional event agencies and production partnersBased in Mexico or Argentina#LI-Remote

📌 Rol: Influencer Marketing Account Manager🌎 Ubicación: 100% remoto – LATAM💼 Tipo de Contrato: Full-time🕐 Horario: Lunes a viernes, 8:00 AM – 5:00 PM EDT💰 Salario: USD $3,000 mensuales, con flexibilidad para aumentar según experiencia y fit📋 Descripción GeneralRemote Talent LATAM busca un/a Influencer Marketing Account Manager para gestionar la estrategia, ejecución y relación con clientes en campañas de influencers. El rol abarca todo el ciclo de las campañas, desde discovery y negociación con creators hasta aprobación de contenido y análisis de resultados.📋 Responsabilidades Principales• Gestionar campañas de influencer marketing de principio a fin.• Supervisar discovery, negociaciones con creators, aprobación de contenido y análisis de performance.• Gestionar múltiples cuentas y campañas complejas.• Actuar como enlace entre la visión del cliente y la ejecución de los creators.• Colaborar con equipos de creatividad, estrategia y media.• Construir relaciones a largo plazo con clientes y generar resultados medibles.🎯 Requisitos• 5+ años de experiencia profesional en influencer marketing.• Experiencia previa trabajando en una agencia de EE. UU. o con clientes de EE. UU.• Experiencia gestionando múltiples cuentas simultáneamente.• Experiencia con cuentas grandes y campañas complejas.• Historial comprobable de relaciones sólidas con clientes, retención y crecimiento de cuentas.• Experiencia práctica desarrollando y ejecutando campañas de influencer marketing.• Manejo de plataformas como CreatorIQ, Modash, Upfluence o equivalentes.• Inglés avanzado escrito y verbal.🏖️ Beneficios• Unlimited PTO.• U.S. holidays.

📌 Role: Recruiter, Agency🌎 Location: Remote – Mexico City, Almaty, Belgrade, Bogotá, Buenos Aires, Lima, Santiago, São Paulo💼 Contract Type: Contract (1099 via Deel)💰 Compensation: Typically USD $800–$1,600/month base + commission; job listing indicates $1K–$3K/month with commission and bonus🕐 Schedule: Flexible, with availability for team/client calls during U.S. Pacific Time and overlap until at least 3 PM PT📋 General DescriptionLavendo is looking for a Recruiter to manage the full recruiting cycle for sales, GTM, and technical roles. The position includes outbound sourcing, candidate screening, pipeline management, relationship management, and driving placements through signed offers.📋 Key Responsibilities• Proactively source candidates through outreach tools, social media, and creative strategies.• Conduct HR screening calls and assess candidate fit.• Manage candidate pipelines and maintain accurate records.• Communicate with clients, candidates, and internal teammates.• Meet weekly activity targets and monthly placement goals.• Identify issues, share ideas, and contribute to team improvements.🎯 Requirements• Fluent English is a hard requirement.• Proactive, accountable, coachable, and results-oriented mindset.• Strong communication and collaboration skills.• 0–3 years of experience in an outbound or client-facing role such as sales, customer success, account management, or recruiting is a plus, but not required.• Availability to overlap with U.S. Pacific Time until at least 3 PM PT.🏖️ Benefits• Commission based on successful hires.• International payments through Deel.• Hands-on onboarding and coaching.• Daily team collaboration, weekly training, and regular 1:1s.• Autonomy to manage your own pipeline.• Growth opportunities within the company.

📌 Role: Social Media Lead, Kraken Pro🌎 Location: Remote – Argentina, Brazil, Chile, Colombia, Mexico, Peru, and other eligible countries💼 Type: Full-Time📋 General DescriptionKraken is looking for a Social Media Lead to drive Kraken Pro’s social channels, creating timely, platform-native content for its trading community. The role combines content creation, community engagement, trend monitoring, performance analysis, and product storytelling.📋 Key Responsibilities• Create platform-native content for X, Telegram, and other social channels.• Identify trends and reactive opportunities across crypto, trading, and broader social conversations.• Engage directly with the Kraken Pro community through replies, quotes, polls, memes, and conversations.• Build and manage an always-on content calendar, including approvals, scheduling, publishing, and monitoring.• Translate product and ecosystem updates into clear and compelling content.• Track social growth and performance and iterate through insights and experiments.• Partner with Legal and Communications to ensure accurate and compliant messaging.🎯 Qualifications• Portfolio or examples of high-performing social content.• 3+ years of experience in social media or content, ideally within fintech, crypto, or trading.• High AI competency.• Ability to create copy, memes, short-form video, charts, and threads.• Strong writing, editing, and communication skills.• Comfortable managing fast-paced social channels and producing content under pressure.• Creative, detail-oriented, and capable of creating or coordinating visual content.

Job Title: Marketing Operations ManagerLocation: Remote — Mexico, Central America and South America; Argentina sourcing focus.Salary Range: Up to USD 2,500 per month, depending on experience.Work Schedule: US business hours; exact schedule confirmed during selection.Contractor Note: Independent contractor position.Company Overview:Sagan connects experienced international professionals with US-based businesses.About the Role:Own a portfolio of customer accounts in a digital marketing agency. Lead client meetings, execution plans and delivery across SEO, paid media, content and web work.Key Responsibilities:• Serve as the primary day-to-day owner of a client portfolio.• Lead client meetings and turn priorities into clear execution plans.• Coordinate delivery across SEO, paid media, content and web.• Track plans, owners and delivery in ClickUp or a similar system.Qualifications:• At least five years owning customer accounts as the primary contact in a digital marketing agency or marketing services firm.• Direct ownership of cross-channel delivery and client relationships.• Strong written and spoken English for US clients.Nice-to-Haves:• Full-service agency experience and ownership of five or more accounts.• Experience serving local or service businesses.Resume Submission Guidelines:Paste your complete resume in English into the required text field, with at least 1,000 characters. PDF upload is optional and does not replace the required text paste.How to Apply:Click Apply and complete the Sagan application. Describe the client portfolio you owned, including account count, tenure and cross-channel delivery responsibilities. Use the same email if you have applied previously.

Job Title: Marketing Operations ManagerLocation: Remote — Mexico, Central America and South America; Argentina sourcing focus.Salary Range: Up to USD 2,500 per month, depending on experience.Work Schedule: US business hours; exact schedule confirmed during selection.Contractor Note: Independent contractor position.Company Overview:Sagan connects experienced international professionals with US-based businesses.About the Role:Own a portfolio of customer accounts in a digital marketing agency. Lead client meetings, execution plans and delivery across SEO, paid media, content and web work.Key Responsibilities:Serve as the primary day-to-day owner of a client portfolio.Lead client meetings and turn priorities into clear execution plans.Coordinate delivery across SEO, paid media, content and web.Track plans, owners and delivery in ClickUp or a similar system.Qualifications:At least five years owning customer accounts as the primary contact in a digital marketing agency or marketing services firm.Direct ownership of cross-channel delivery and client relationships.Strong written and spoken English for US clients.Nice-to-Haves:Full-service agency experience and ownership of five or more accounts.Experience serving local or service businesses.Resume Submission Guidelines:Submit your complete resume in English using this job board’s application process.How to Apply:Apply through Un Mejor Empleo. Describe the client portfolio you owned, including account count, tenure and cross-channel delivery responsibilities. Use the same email if you have applied previously.

Job Title: Marketing Operations ManagerLocation: Remote. Eligible countries: Mexico, Venezuela, Belize, Costa Rica, El Salvador, Guatemala, Honduras, Nicaragua, Panama, Argentina, Bolivia, Brazil, Chile, Colombia, Ecuador, Guyana, Paraguay, Peru, Suriname, Uruguay.Compensation: Confirmed during the hiring process.Work Schedule: US business-hours overlap; precise schedule confirmed during hiring.Contractor Note: Independent contractor position.Company Overview:Sagan connects experienced international professionals with US-based businesses.About the Role:We are recruiting professionals for Marketing Operations Manager opportunities based on current sourcing requirements. Final engagement terms are confirmed during hiring.Position Overview:Own a customer portfolio in a digital marketing agency.Key Responsibilities:- Own a customer portfolio in a digital marketing agency.- Coordinate SEO, paid media, content and web delivery across teams.- Use project-management systems to track commitments and communicate with customers.Qualifications:- 5+ years owning customer accounts as the primary contact in a digital marketing agency- Owned cross-channel digital marketing delivery for a customer portfolio- Clear English communication for US business collaboration.Additional Relevant Experience:- Used ClickUp or similar project management software- Experience in a full-service marketing agency- Managed 5+ customer accounts- Served local or service businessesResume Submission Guidelines:Paste your complete English resume into the Sagan application form, with at least 1,000 characters. PDF upload is optional. Native board applications may require a board account and resume upload.How to Apply:Complete the linked role application and highlight the experience listed above. Use the same email if you have applied to Sagan previously.

Job Title: Project Leader - Digital Media and PublishingLocation: Remote. Eligible countries: Mexico, Belize, Costa Rica, El Salvador, Guatemala, Honduras, Nicaragua, Panama, Argentina, Bolivia, Brazil, Chile, Colombia, Ecuador, Guyana, Paraguay, Peru, Suriname, Uruguay, Venezuela.Compensation: Confirmed during the hiring process.Work Schedule: Monday-Friday, US Eastern business hours.Contractor Note: Independent contractor position.Company Overview:Sagan connects experienced international professionals with US-based businesses.About the Role:We are recruiting professionals for Project Leader - Digital Media and Publishing opportunities based on current sourcing requirements. Final engagement terms are confirmed during hiring.Position Overview:Own project delivery, timelines, blockers and stakeholder coordination.Key Responsibilities:- Own project delivery, timelines, blockers and stakeholder coordination.- Coordinate work across marketing, operations and analytics in commercial media or digital publishing.- Use HubSpot CRM in day-to-day workflows and keep project stakeholders aligned.Qualifications:- Digital out-of-home (DOOH), digital publishing, or commercial media sector experience- Active hands-on HubSpot CRM use- Clear English communication for US business collaboration.Additional Relevant Experience:- QuickBooks experience- Project management ownership of end-to-end delivery, timelines, blockers and stakeholder coordination- Cross-functional coordination across marketing, ops or analyticsResume Submission Guidelines:Paste your complete English resume into the Sagan application form, with at least 1,000 characters. PDF upload is optional. Native board applications may require a board account and resume upload.How to Apply:Complete the linked role application and highlight the experience listed above. Use the same email if you have applied to Sagan previously.

Job Title: Technical Report Writer and Operations AssociateLocation: Remote. Eligible countries: Mexico, Nigeria, Belize, Costa Rica, El Salvador, Guatemala, Honduras, Nicaragua, Panama, Argentina, Bolivia, Brazil, Chile, Colombia, Ecuador, Guyana, Paraguay, Peru, Suriname, Uruguay, Venezuela.Compensation: Confirmed during the hiring process.Work Schedule: Monday-Friday, 9:00 AM-5:00 PM US Pacific time.Contractor Note: Independent contractor position.Company Overview:Sagan connects experienced international professionals with US-based businesses.About the Role:We are recruiting professionals for Technical Report Writer and Operations Associate opportunities based on current sourcing requirements. Final engagement terms are confirmed during hiring.Position Overview:Write and edit detailed, client-facing technical reports.Key Responsibilities:- Write and edit detailed, client-facing technical reports.- Research scientific, medical or environmental-health information with technical precision.- Review and refine AI-generated technical writing and operational outputs.Qualifications:- Proven scientific, medical, environmental health, or technical research writing background with clear evidence of client-facing or professional technical writing (not academic-only)- Clear verifiable experience writing or editing highly detailed client-facing reports with technical precision- Clear English communication for US business collaboration.Additional Relevant Experience:- Available Mon-Fri 9:00 AM–5:00 PM Pacific Time (non-negotiable overlap)- Exceptional professional written English suitable for US client-facing deliverables- Writing background is NOT primarily software documentation, release notes, translation, marketing content, or academic-research-only- Comfortable using AI tools to review and refine AI-generated technical outputsResume Submission Guidelines:Apply with your complete English resume through the native job-board application. A board account and resume upload may be required.How to Apply:Complete the linked role application and highlight the experience listed above. Use the same email if you have applied to Sagan previously.

📌 Rol: Coordinador/a de Marketing🌎 Ubicación: LATAM o APAC — Remoto | Mínimo 3 horas diarias de superposición con horario del Pacífico de EE. UU.💼 Tipo de Contrato: W2📋 Descripción GeneralCurai Health busca un/a Coordinador/a de Marketing para ejecutar las operaciones diarias de marketing, redes sociales y gestión de comunidad. El rol también incluye creación de variantes de anuncios a partir de plantillas aprobadas y coordinación de partners de UGC, motion design y SEO.📋 Responsabilidades Principales• Gestionar diariamente las comunidades y redes sociales, respondiendo consultas y escalando inmediatamente temas clínicos o reclamos.• Administrar el calendario, programación y publicación de contenido, junto con reportes básicos de rendimiento.• Crear, redimensionar y adaptar variantes de anuncios utilizando plantillas y recursos de marca aprobados.• Coordinar partners de UGC, motion design y SEO, realizando seguimiento de briefs, entregables, feedback y deadlines.• Mantener organizada la biblioteca de recursos de marketing.• Monitorear competidores y convertir notas de reuniones en acciones concretas.🎯 Requisitos• 2+ años de experiencia en roles de coordinación de marketing, social media o community management.• Excelente inglés escrito y capacidad para comunicarse de manera natural en respuestas públicas.• Experiencia práctica con Figma o Canva y edición básica de video.• Excelentes habilidades de organización y seguimiento de entregables.• Residir en LATAM o APAC y contar con al menos 3 horas diarias de superposición con el horario del Pacífico de EE. UU.• Internet confiable y espacio de trabajo privado y seguro.🏖️ Beneficios• Trabajo 100% remoto desde el país de residencia.• Cobertura médica, dental y de visión.• Planes de gastos flexibles.• Política de vacaciones responsables.• Plan 401(k) con aportes del empleador.• Beneficios y condiciones de empleo sujetos al país de residencia y legislación local.

ENGLISH-SPEAKING ROLE: all work is in English with US clients.Zinit is an AI-powered procurement platform helping leading enterprises, including Fortune 500 companies, find suppliers, run competitive sourcing, and unlock savings. Hundreds of millions of dollars have been sourced through our bidding platform. Our founders bring experience building and scaling businesses, multiple exits, and backgrounds at McKinsey and Harvard Business School.The role: full-time, REMOTE Sales Development Representative. You will find, reach out to, and qualify leads using a modern sales stack (Apollo, GetSales, Smartlead, Close, Attio) and our in-house AI agents, working with procurement leaders (including C-level) at the largest US companies (e.g., Tesla, Magna, Ford, Exxon). You will work directly with the VP of Sales (15+ years in enterprise sales) and get daily mentorship.Growth: promotion to Junior Account Executive expected within 6-9 months; among our first US sales executives; IC and management tracks; potential equity later.Requirements: 1-2 years as SDR/BDR or junior salesperson; strong English communication (advanced English required); analytical mindset; college degree; go-getter mindset; discipline; coachability; resilience under stress and strong work ethic.Benefits: above-market salary + performance bonuses; international team of 50; merit-based promotion.Salary: USD 1,300-2,000 per month. 100% remote. Candidate regions: Latin America (Mexico, Colombia, Argentina, Brazil, Chile, Peru).Apply: https://apply.workable.com/zinit/j/697DCE4457/

All roles at JumpCloud® are Remote unless otherwise specified in the Job Description.

About JumpCloud®

JumpCloud® is the AI-powered unified IT management platform designed to secure the modern workforce. By consolidating identity, device, and access management, JumpCloud provides intelligent, secure IT that scales from human users to autonomous AI agents. We help organizations around the globe eliminate complexity and turn AI risk into an optimized advantage, ensuring the right people and agents have secure access to the right resources at all times.

 

JumpCloud is Intelligent, Secure IT.

About the Role

We are seeking an experienced Customer Success Manager based in Mexico to own and manage a portfolio of high-value Enterprise, Commercial and SMB accounts.

In this role, you will act as a trusted advisor and strategic partner to IT executives (CIOs, CISOs, VPs/Directors of IT), driving deep product adoption, customer retention, and long-term value realization. You will partner closely with Sales, Account Management, Support, Solutions Engineering, and Product teams to champion customer needs, mitigate churn risks, and unlock expansion opportunities.

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Key Duties & Responsibilities:

How Success Will Be Measured :

We’re Looking For:

Location & Work Requirements :

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#LI-JR1

Where you’ll be working/Location:

JumpCloud® is committed to being Remote First, meaning that you are able to work remotely within the country noted in the Job Description.

 

This role is remote in the country of Mexico. You must be located in and authorized to work in Mexico to be considered for this role.  

 

Language:

JumpCloud® has teams in 15+ countries around the world and conducts our internal business in English. The interview and any additional screening process will take place primarily in English. To be considered for a role at JumpCloud®, you will be required to speak and write in English fluently.  Any additional language requirements will be included in the details of the job description.

 

Why JumpCloud®?

If you thrive working in a fast, SaaS-based environment and you are passionate about solving challenging technical problems, we look forward to hearing from you! JumpCloud® is an incredible place to share and grow your expertise! You’ll work with amazing talent across each department who are passionate about our mission. We’re out of the box thinkers, so your unique ideas and approaches for conceiving a product and/or feature will be welcome. You’ll have a voice in the organization as you work with a seasoned executive team, a supportive board and in a proven market that our customers are excited about.  

 

One of JumpCloud®'s three core values is to “Build Connections.” To us that means creating " human connection with each other regardless of our backgrounds, orientations, geographies, religions, languages, gender, race, etc. We care deeply about the people that we work with and want to see everyone succeed." - Rajat Bhargava, CEO

 

Please submit your résumé and brief explanation about yourself and why you would be a good fit for JumpCloud®.  Please note JumpCloud® is not accepting third party resumes at this time.   

 

JumpCloud® is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

 

Scam Notice:

Please be aware that there are individuals and organizations that may attempt to scam job seekers by offering fraudulent employment opportunities in the name of JumpCloud. These scams may involve fake job postings, unsolicited emails, or messages claiming to be from our recruiters or hiring managers. Please note that JumpCloud will never ask for any personal account information, such as credit card details or bank account numbers, during the recruitment process. Additionally, JumpCloud will never send you a check for any equipment prior to employment.

 

All communication related to interviews and offers from our recruiters and hiring managers will come from official company email addresses (@jumpcloud.com) and will never ask for any payment, fee to be paid or purchases to be made by the job seeker. If you are contacted by anyone claiming to represent JumpCloud and you are unsure of their authenticity, please do not provide any personal/financial information and contact us immediately at recruiting@jumpcloud.com with the subject line "Scam Notice"

 

#LI-Remote #BI-Remote

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