Qualifications and requirements

• Dominio avanzado del temario PAES M1: conocimiento exhaustivo de la estructura DEMRE, puntaje propio destacado en PAES/PSU y formación en Pedagogía en Matemática o en carreras de base cuantitativa o ingeniería en universidades chilenas.
• Carisma y naturalidad frente a la cámara: comunicación cercana y fluida, buena dicción y capacidad de hablar el mismo lenguaje de los postulantes (17 a 20 años), sin el tono rígido de la sala de clases tradicional.
• Experiencia en docencia online en vivo: manejo ágil de la dinámica de grupo, interacción constante con el chat y capacidad de mantener un ritmo activo y entretenido.
• Claridad pedagógica: explicar paso a paso, anticipar las trampas y errores frecuentes de la prueba y simplificar conceptos para que los entienda incluso quien siente que «los números no son lo suyo».
• Autonomía y responsabilidad: autogestión, puntualidad en los plazos de entrega y buena disposición para recibir y aplicar feedback.
• Inglés básico/funcional (deseable, no excluyente): para sincronizaciones internas con el equipo de liderazgo. Todas las clases y contenidos son 100 % en español.

Job functions

1. De nuestro lado: todo el respaldo operativo — estrategia de pauta, presupuesto publicitario, marketing, edición y producción audiovisual completa.
2. De tu lado: carisma, soltura frente a la cámara y una sólida excelencia metodológica.
3. Proyección: a medida que el proyecto crezca, el rol evolucionará hacia Lead del área de Matemática y mentor/a de los futuros profesores que se sumen al equipoResponsabilidades

• Docencia en vivo: dictar clases interactivas, talleres prácticos y clases abiertas con alto dinamismo, conectando con la audiencia y adaptando las explicaciones a postulantes con distintos niveles de preparación.
• Brand face y presencia en medios: participar de forma constante en la grabación de contenidos audiovisuales cortos (reels, TikTok, creativos y cápsulas publicitarias), transmitiendo energía, cercanía y autoridad pedagógica.
• Estructuración y diseño del curso: desarrollar y ordenar el programa completo de M1 alineado con los 4 ejes del temario oficial DEMRE, creando el calendario de sesiones, los materiales de apoyo y bancos de ejercicios actualizados.
• Acompañamiento y confianza (etapa inicial): atender llamadas breves o enviar audios de orientación académica a postulantes y apoderados para resolver dudas sobre el método (sin tareas de venta). Esta labor es clave durante el lanzamiento; más adelante, con un equipo comercial dedicado, pasará íntegramente al área de ventas.
• Compromiso y excelencia operativa: preparar y entregar con anticipación el material de cada clase, manteniendo una comunicación fluida y puntual con el equipo de gestión internacional.
• Mejora continua con datos y feedback: revisar las evaluaciones y comentarios de los estudiantes tras cada clase para ajustar ritmo, ejemplos y metodología.

Conditions

• Remuneración competitiva: superior a los preus tradicionales, con carga parcial en el prelanzamiento y aumento al asumir los cursos completos.
• Cero burocracia: nosotros gestionamos la captación, ventas, tecnología y logística. Tu único foco es enseñar y conectar con los alumnos.
• Marca personal: respaldo de un equipo de marketing y producción para posicionarte como el profesor de matemática referente de la PAES en Chile.
• 100 % remoto (boleta de honorarios): dedicación y honorarios progresivos desde el prelanzamiento hasta el ciclo en vivo.
• Liderazgo a futuro: proyección para dirigir el área académica de Matemática y formar a nuevos docentes en la fase de escalamiento.

Qualifications and requirements

Job functions

Desirable skills

• Experience recruiting for US companies or agencies, especially where you owned the relationship with the hiring manager directly
• Background in sales or as an SDR before moving into recruiting. You will screen better if you have done the job
• Experience building a hiring process from scratch rather than inheriting one
• Familiarity with ATS tools, or comfort standing one up
• Experience with international contractor onboarding, W-8BEN collection, and payment platforms like Wise or Deel
• Experience hiring inside a BPO or staffing US-based accounts
• Portuguese in addition to English and Spanish, if we open Brazil

Conditions

• $1,400 to $2,000 USD per month base, depending on experience and trial performance
• Performance bonus of $300 USD per hire, paid at each hire's 60 day mark. Tiered above three hires per month
• At target hiring volume, total monthly compensation lands between $2,600 and $3,200 USD
• Quarterly bonus tied to average time to fill
• Paid monthly via Wise or Deel
• 90 day performance review with salary increase on the table
• Full time exclusive engagement, not a side project
• Fully remote, work from anywhere in Latin America
• Required overlap with US Eastern time, 9am to 1pm EST minimum
• Direct work with the founder, no layers in between
• You own the recruiting function. You build the process, you are not handed one
• Clear growth path to Head of Talent as the team scales
• Paid five day trial at $300 USD before any offer, so you can evaluate us too

Qualifications and requirements

Fluency in at least one major editing workflow (Adobe Premiere Pro, CapCut, or comparable). Fluent, near-native English is mandatory, with accurate captions and comfort presenting on a team call with no language barrier. AI-capable: able to build full AI-generated video ads using tools and models such as Veo 3, Kling 3.0, Seedance, and similar platforms. Comfortable creating voiceovers with tools like ElevenLabs and stitching AI scenes, voiceover, subtitles, graphics, and music into one harmonious edit. Solid understanding of direct-response video: hooks, pacing, captions, and CTAs. E-commerce, direct-to-consumer, or digital product editing experience strongly preferred (not generic dropshipping content). A clear, organized portfolio with playable video links is required.

Job functions

Edit and assemble performance-focused video ads for paid social and other growth channels. Work from creative briefs, scripts, raw footage, AI-generated clips, voiceovers, and brand guidelines. Build strong openings and hooks, maintain pacing, and add accurate captions with no grammar mistakes. Select appropriate music and sound effects, incorporate B-roll and AI-generated footage, and ensure every asset feels cohesive from hook to CTA. Maintain a clean editing workflow, organize files clearly, meet deadlines, and communicate proactively when something is unclear or blocked.

Desirable skills

Familiarity with project management tools like Notion, Monday.com, or ClickUp, and Slack for day-to-day communication. Understanding of performance creative testing, Meta ads, TikTok-style pacing, UGC structures, and AI-assisted creative iteration will help you stand out.

Qualifications

• 3+ years of content production experience with proven results driving views and engagement
• Portfolio demonstrating ability to create high-performing social media content (video clips, reels, shorts)
• Strong video editing skills (Premiere Pro, Final Cut Pro, CapCut, or similar)
• Understanding of platform-specific content optimization (YouTube, LinkedIn, Instagram, TikTok, Twitter)
• Experience repurposing long-form content into multiple short-form assets
• Graphic design skills for thumbnails, quote graphics, and promotional materials
• Data-driven approach to content performance and willingness to iterate based on metrics
• Creative storytelling ability with understanding of hooks, pacing, and audience retention

Responsibilities

• Content Production: Take raw materials (podcast recordings, event footage, interviews, presentations) and produce polished, engaging content optimized for each platform.
• Multi-Format Repurposing: Transform single pieces of content into multiple assets—video clips, reels, quote graphics, audiograms, blog snippets, social posts, and ad creatives.
• Engagement Optimization: Create content designed for maximum views using proven techniques—strong hooks, compelling thumbnails, platform-specific formats, and strategic editing.
• Video Editing: Edit podcast episodes, event recordings, and interviews into shareable clips with captions, graphics, b-roll, and engaging cuts.
• Graphic Design: Create eye-catching thumbnails, quote graphics, promotional images, and social media assets that drive clicks.
• Platform Strategy: Understand what works on each platform (YouTube vs. LinkedIn vs. Instagram) and adapt content accordingly.
• Performance Tracking: Monitor content performance metrics (views, engagement, watch time, click-through rates) and identify what's working.
• Experimentation: Continuously test new content formats, editing styles, thumbnail approaches, and distribution strategies to improve results.
• Content Calendar Management: Coordinate content production schedule to align with events, campaigns, and partnership initiatives.
• Trend Awareness: Stay current on content trends, viral formats, and platform algorithm changes to keep content relevant and discoverable.
• Quality Control: Ensure all content meets brand standards while remaining authentic and engaging.
• Collaboration: Work with partnerships, events, and marketing teams to understand content goals and align production with company objectives.
• Asset Library Management: Organize and maintain content library for easy repurposing and reference.
• Reporting: Provide regular reports on content performance, top-performing assets, and insights for future production.

Compensation

$700 - $1200 a month

Experience and Skills

• 5+ years of professional software engineering experience, with a proven track record of deploying and maintaining production systems.
• C1 English level or higher.
• Strong programming expertise in Python.
• Hands-on experience building AI agents or agentic workflows using LangChain, LangGraph, Strands Agents, LlamaIndex, CrewAI, or custom frameworks.
• Experience with MCP servers, tool-calling, function-calling, or similar patterns where AI agents interact with APIs, tools, or backend services.
• Hands-on experience developing with LLMs using platforms such as OpenAI, Anthropic, AWS Bedrock, or similar providers.
• Proven experience designing and building robust APIs and microservices using FastAPI or an equivalent framework.
• Experience deploying, operating, and monitoring services within AWS cloud environments.
• Experience with Docker, CI/CD pipelines, GitHub Actions, and Terraform or similar infrastructure-as-code tools.
• Strong understanding of production reliability, observability, debugging, scalability, and technical debt reduction.

Skills

• Python
• LLM
• OpenAI
• Anthropic
• AWS Bedrock
• FastAPI
• REST APIs
• AWS

Key Responsibilities

• Design, develop, and optimize AI-driven systems, agentic workflows, and tool-using agents.
• Build and maintain MCP servers or similar tool-calling layers that allow AI agents to interact safely with backend APIs, internal services, and business logic.
• Develop robust AI services and APIs using Python, FastAPI, and modern backend engineering practices.
• Deploy, operate, monitor, and scale AI applications in AWS environments using services such as Bedrock, Agent Core, Guardrails, Comprehend, ECS, ECR, Lambda, CloudWatch, and related infrastructure.
• Implement security, validation, guardrails, and prompt-injection mitigation strategies for LLM applications handling sensitive data.
• Debug, refactor, and stabilize existing production AI and LLM services to improve reliability, maintainability, latency, and performance.
• Collaborate with frontend teams working with React, TypeScript, Vite, or similar technologies to integrate AI agents with user-facing product experiences.
• Use CI/CD practices, GitHub Actions, Docker, Terraform, and infrastructure-as-code workflows to support reliable delivery.
• Communicate technical trade-offs, project progress, risks, and architectural decisions clearly to technical and non-technical stakeholders.

Nice to Have

• LangGraph
• LlamaIndex
• LangChain
• Docker
• AWS ECS
• Gunicorn
• CloudWatch
• Vector Databases
• Semantic Search
• AWS Textract
• pytest
• CI/CD

Benefits

We provide the opportunity to participate in impactful and technically rigorous industrial data projects that drive innovation and professional growth. Our work environment emphasizes technical excellence, collaboration, and continuous innovation.

Niuro supports a 100% remote work model, allowing flexibility in work location globally. We invest in career development through ongoing training programs and leadership opportunities, ensuring continuous growth and success.

Upon successful completion of the initial contract, there is potential for long-term collaboration and stable, full-time employment, reflecting our long-term commitment to our team members.

Joining Niuro means becoming part of a global community dedicated to technological excellence and benefiting from a strong administrative support infrastructure that enables you to focus on impactful work without distraction.

Experience and Skills

• Mid-level experience with 3 or more years of professional software engineering experience
• Strong proficiency in Python development, including writing clean, maintainable, and testable code
• Solid experience working with AWS cloud services and infrastructure
• Exposure to LangChain and/or LangGraph is preferred

Skills

• Python
• AWS
• Backend Development
• API Development

Key Responsibilities

• Develop, test, and deploy robust backend services and APIs using Python.
• Manage and configure AWS cloud resources to support application deployment and scalability.
• Collaborate with product managers and designers to translate product requirements into functional technical solutions.
• Participate in code reviews, maintain high code quality standards, and contribute to team technical discussions.

Nice to Have

• LangGraph
• Artificial Intelligence
• LLMs
• Agentic AI

Benefits

We provide the opportunity to participate in impactful and technically rigorous industrial data projects that drive innovation and professional growth. Our work environment emphasizes technical excellence, collaboration, and continuous innovation.

Niuro supports a 100% remote work model, allowing flexibility in work location globally. We invest in career development through ongoing training programs and leadership opportunities, ensuring continuous growth and success.

Upon successful completion of the initial contract, there is potential for long-term collaboration and stable, full-time employment, reflecting our long-term commitment to our team members.

Joining Niuro means becoming part of a global community dedicated to technological excellence and benefiting from a strong administrative support infrastructure that enables you to focus on impactful work without distraction.

Experience and Skills

• 8+ years of backend development experience, with recent hands-on expertise in .NET 8+ and modern hosting models.
• C1 English level or higher.
• Proven experience leading at least two complete legacy migration cycles in regulated industries such as fintech, taxes, or healthcare.
• Deep understanding of .NET fundamentals, including .NET Standard compatibility, GC behavior, async patterns, and memory allocation minimization.
• Advanced database and ORM experience, specifically with EF Core, Dapper, SQL Server or MySQL, and high-volume bulk operations.
• Strong background in distributed systems architecture, including CQRS, event-driven messaging (SQS, Azure Service Bus, or RabbitMQ), and Redis caching.
• Experience with migration patterns such as Strangler Fig, Golden Master testing, and parallel runs.
• Daily experience using Claude Code with structured workflows, token management strategies, and Model Context Protocol (MCP) architectures.

Skills

• .NET 8
• C#
• EF Core
• Dapper
• SQL Server
• MySQL
• CQRS
• Redis
• AWS SQS
• Azure Service Bus
• Claude Code
• MCP

Key Responsibilities

• Lead the incremental migration of legacy backend systems using the Strangler Fig pattern, feature flags, and parallel runs to ensure zero client-visible incidents.
• Design and implement production-grade REST APIs in .NET 8+ using Clean Architecture, DDD, and CQRS principles.
• Expose backend endpoints as secure and reliable MCP tools for AI agents to consume business logic.
• Own the data access layer, utilizing EF Core for domain operations and Dapper for high-performance read paths.
• Design caching strategies, messaging patterns, and asynchronous processing to handle seasonal traffic spikes.
• Implement idempotency, observability, circuit breakers, and other resiliency patterns from day one.
• Proactively communicate migration scope, technical risks, and trade-offs to non-technical stakeholders.
• Collaborate daily with AI engineering teams to align on backend and AI integration decisions.

Nice to Have

• LangChain
• RAG
• Datadog
• OpenTelemetry
• Terraform
• Docker
• Kubernetes
• AWS

Benefits

We provide the opportunity to participate in impactful and technically rigorous industrial data projects that drive innovation and professional growth. Our work environment emphasizes technical excellence, collaboration, and continuous innovation.

Niuro supports a 100% remote work model, allowing flexibility in work location globally. We invest in career development through ongoing training programs and leadership opportunities, ensuring continuous growth and success.

Upon successful completion of the initial contract, there is potential for long-term collaboration and stable, full-time employment, reflecting our long-term commitment to our team members.

Joining Niuro means becoming part of a global community dedicated to technological excellence and benefiting from a strong administrative support infrastructure that enables you to focus on impactful work without distraction.

What We're Looking For

Required Experience

• 3–5 years of experience in software engineering or data engineering, with extensive hands-on use of AI tools and LLM-based development over the past year (professional projects, internal initiatives, or substantial personal builds).
• Professional English proficiency (C1/C2 minimum) — mandatory. You will work daily with international clients and colleagues.
• Strong programming skills in Python and TypeScript/JavaScript, and experience building and consuming APIs.
• Experience with front-end development (React or similar) and at least one backend framework.
• Hands-on experience with RAG, embeddings, and vector search, and with at least one agentic framework (LangGraph/LangChain, Google ADK, Claude Agent SDK, or OpenAI Agents SDK).
• Specialization in at least one major AI platform ecosystem — Google (Gemini, Vertex AI, Gemini Enterprise), Anthropic (Claude, Managed Agents, MCP), or OpenAI (Responses API, AgentKit) — and working experience with one cloud platform (GCP, Azure, or AWS).
• Fluency with agentic coding tools such as Claude Code, Gemini CLI, Codex, or Cursor.
• Experience building and maintaining data pipelines.
• Bachelor's or Master's degree in computer science, engineering, or a related field, or equivalent practical experience.

Certifications
A certification on at least one major AI platform or cloud is a strong differentiator at application. If you do not hold one yet, obtaining one within your first 2 months in the role is a requirement — Artefact sponsors the exam and gives you time to prepare.

• Examples: Claude Certified Developer – Foundations (Anthropic), Google Cloud Professional Machine Learning Engineer, Google Cloud Generative AI Leader, Microsoft Azure AI Engineer Associate, or equivalent AWS credentials.

Preferred Experience

• Experience with MCP servers, multi-agent patterns, or LLM evaluation tooling (LangSmith, Langfuse, promptfoo).
• Experience with Terraform or CI/CD pipelines.

Key Capabilities

A strong candidate will bring:

• Breadth across the full stack, with depth in at least one AI platform
• Owns features end to end, from interface to infrastructure
• Cares about evaluation and reliability, not just the happy path
• Communicates clearly in demos, documents, and code review
• Client-facing mindset: understands client needs and translates business requirements into technical solutions
• Learns new tools and models fast, and shares what works

What You'll Do

A Senior AI & Agentic Engineer: a full-stack engineer who takes AI features from idea to production.

You'll design and build the interfaces, services, and agentic systems at the heart of our client work: conversational apps, agents automating workflows, and the pipelines supporting them. You own components end to end: React front end, Python/Node service, RAG pipeline, and evals.

This role combines breadth and depth: taking a feature from front end to cloud deployment, plus strong expertise in at least one major AI platform — Google (Gemini), Anthropic (Claude), or OpenAI. You'll have direct client exposure and support junior engineers' growth.

Build Full-Stack AI Applications, End to End

• Develop interfaces in TypeScript/React and backend services/APIs in Python or Node.
• Implement agentic behavior: orchestration, tool/function calling, memory, guardrails.
• Build RAG pipelines: ingestion, chunking, embeddings, vector/hybrid search.
• Connect AI systems to enterprise data via APIs, semantic layers, and MCP.

Make AI Systems Production-Grade

• Write evals and regression tests; monitor cost, latency, quality.
• Apply solid practice: version control, review, testing, CI/CD, observability.
• Deploy on GCP/Azure/AWS using containers, serverless, infra-as-code.
• Build and maintain data pipelines feeding AI systems.

Work AI-Natively and Client-Facing

• Use agentic coding tools (Claude Code, Gemini CLI, Codex, Cursor) daily, with good judgment.
• Communicate progress, trade-offs, and blockers to clients and leads.
• Support pre-sales: scope solutions, build demos, estimate effort.
• Mentor engineers; contribute to accelerators and standards.

Why Join Artefact

What We're Looking For

Required Experience

• 3–5 years of experience in software engineering or data engineering, with extensive hands-on use of AI tools and LLM-based development over the past year (professional projects, internal initiatives, or substantial personal builds).
• Professional English proficiency (C1/C2 minimum) — mandatory. You will work daily with international clients and colleagues.
• Strong hands-on experience with the Google AI stack: Gemini models, Vertex AI, and ideally Gemini Enterprise or ADK — ideally with experience taking at least one solution to production on GCP.
• Strong programming skills in Python and TypeScript/JavaScript, and experience building and consuming APIs.
• Experience with front-end development (React or similar) and at least one backend framework.
• Hands-on experience with RAG, embeddings, and vector search, and with at least one agentic framework (Google ADK, LangGraph/LangChain).
• Strong working experience with GCP; Azure or AWS is a plus.
• Fluency with agentic coding tools such as Claude Code, Gemini CLI, Codex, or Cursor.
• Experience building and maintaining data pipelines.
• Bachelor's or Master's degree in computer science, engineering, or a related field, or equivalent practical experience.

Certifications
A Google Cloud certification is a strong differentiator at application. If you do not hold one yet, obtaining it within your first 2 months in the role is a requirement — Artefact sponsors the exam and gives you time to prepare.

• Google Cloud Professional Machine Learning Engineer (preferred), covering Vertex AI, generative AI, and production ML.
• Google Cloud Generative AI Leader is valued as a foundation, complemented by hands-on Vertex AI / Gemini Enterprise delivery experience.

Preferred Experience

• Experience with MCP servers, multi-agent patterns, or LLM evaluation tooling (LangSmith, Langfuse, promptfoo).
• Experience with Terraform or CI/CD pipelines.
• Experience with GCP, BigQuery, or Google Workspace integrations alongside Gemini Enterprise.

Key Capabilities

A strong candidate will bring:

• Deep expertise in Gemini Enterprise and the Google AI stack, combined with breadth across the full stack
• Owns features end to end, from interface to infrastructure
• Cares about evaluation and reliability, not just the happy path
• Communicates clearly with clients in demos, documents, and code review
• Client-facing mindset: understands client needs and translates business requirements into technical solutions
• Learns new tools and models fast, and shares what works

What You'll Do

A Senior Deployed AI Engineer specialized in Gemini Enterprise and the Google AI stack: an engineer who works embedded with our clients and takes AI products from idea to production.

You'll design and build the interfaces, services, and agentic systems at the heart of our client work: conversational apps over enterprise data, agents automating workflows, and the pipelines supporting them. You own components end to end: front end, service, data, deployment, and evals.

Build Full-Stack AI Applications, End to End

• Develop interfaces in TypeScript/React and backend services/APIs in Python or Node.
• Implement agentic behavior: orchestration, tool/function calling, memory, guardrails.
• Build RAG pipelines: ingestion, chunking, embeddings, vector/hybrid search.
• Connect AI systems to enterprise data via APIs, semantic layers, and MCP.

Go Deep on Gemini Enterprise and the Google AI Stack

• Build agents with Gemini models, Vertex AI, ADK, and Agent Engine.
• Configure Gemini Enterprise: Agent Designer, the Inbox, and agent sandboxes.
• Connect Gemini Enterprise to client systems via connectors, with proper permissions.
• Build grounded apps with Vertex AI Search, RAG Engine, Search grounding, and BigQuery.
• Implement interoperability via A2A and MCP.
• Track Google's releases and translate new capabilities into client value.

Make AI Systems Production-Grade

• Write evals and regression tests; monitor cost, latency, and quality.
• Apply solid practice: version control, review, testing, CI/CD, observability.
• Deploy on GCP/Azure/AWS using containers, serverless, and infra-as-code.
• Build and maintain data pipelines feeding AI systems.

Work AI-Natively and Client-Facing

• Use agentic coding tools (Claude Code, Gemini CLI, Codex, Cursor) daily, with good judgment.
• Communicate progress, trade-offs, and blockers to clients and leads.
• Support pre-sales: scope solutions, build demos, estimate effort with partners.
• Mentor engineers; contribute to accelerators and engineering standards.

Why Join Artefact

What We're Looking For

Required Experience

• 3–5 years of experience in software engineering or data engineering, with extensive hands-on use of AI tools and LLM-based development over the past year (professional projects, internal initiatives, or substantial personal builds).
• Professional English proficiency (C1/C2 minimum) — mandatory. You will work daily with international clients and colleagues.
• Strong hands-on experience with the OpenAI ecosystem: Responses API or Agents SDK, function calling, and prompt engineering for GPT and reasoning models — ideally with experience taking at least one solution to production (OpenAI API or Azure OpenAI).
• Strong programming skills in Python and TypeScript/JavaScript, and experience building and consuming APIs.
• Experience with front-end development (React or similar) and at least one backend framework.
• Hands-on experience with RAG, embeddings, and vector search, and with at least one agentic framework (OpenAI Agents SDK, LangGraph/LangChain).
• Working experience with at least one cloud platform; Azure experience is a strong plus for Azure OpenAI delivery.
• Fluency with agentic coding tools such as Claude Code, Gemini CLI, Codex, or Cursor.
• Experience building and maintaining data pipelines.
• Bachelor's or Master's degree in computer science, engineering, or a related field, or equivalent practical experience.

Certifications
Certifications are a strong differentiator at application. OpenAI's proctored certification program is still rolling out publicly, so where a formal OpenAI credential is not yet available to you, we expect you to obtain the closest available credential within your first 2 months in the role — Artefact sponsors the exam and gives you time to prepare.

• OpenAI Academy certifications and badges, as they become generally available.
• Microsoft Certified: Azure AI Engineer Associate is highly valued for Azure OpenAI delivery.

Preferred Experience

• Experience with MCP servers, multi-agent patterns, or LLM evaluation tooling (LangSmith, Langfuse, promptfoo).
• Experience with Terraform or CI/CD pipelines.
• Experience with realtime/voice APIs, multimodal applications, or fine-tuning at scale.

Key Capabilities

A strong candidate will bring:

• Deep expertise in the OpenAI platform, combined with breadth across the full stack
• Owns features end to end, from interface to infrastructure
• Cares about evaluation and reliability, not just the happy path
• Communicates clearly with clients in demos, documents, and code review
• Client-facing mindset: understands client needs and translates business requirements into technical solutions
• Learns new tools and models fast, and shares what works

What You'll Do

Artefact is looking for a Senior Deployed AI Engineer specialized in the OpenAI ecosystem: embedded with clients, taking AI products from idea to production.

You'll design and build the interfaces, services, and agentic systems at the heart of our client work: conversational apps, agents automating workflows, and pipelines supporting them. You own components end to end: front end, service, data, deployment, evals.

Build Full-Stack AI Applications, End to End

• Develop interfaces in TypeScript/React and backend services/APIs in Python or Node.
• Implement agentic behavior: orchestration, tool/function calling, memory, guardrails.
• Build RAG pipelines: ingestion, chunking, embeddings, vector/hybrid search.
• Connect AI systems to enterprise data via APIs, semantic layers, and MCP.

Go Deep on the OpenAI Platform

• Build agentic systems on OpenAI: Responses API, Conversations API, Agents SDK, incl. sandboxed execution for long-running tasks.
• Build and optimize enterprise agents with AgentKit and ChatGPT Enterprise (custom GPTs, connectors, governance).
• Apply function calling, structured outputs, model selection across GPT/reasoning families per trade-off.
• Deliver on Azure OpenAI where required: security, networking, quota.
• Use OpenAI's eval and fine-tuning tooling to improve quality.
• Track OpenAI's releases and translate capabilities into client value.

Make AI Systems Production-Grade

• Write evals and regression tests; monitor cost, latency, quality.
• Apply solid practice: version control, review, testing, CI/CD, observability.
• Deploy on GCP/Azure/AWS using containers, serverless, infra-as-code.
• Build and maintain data pipelines feeding AI systems.

Work AI-Natively and Client-Facing

• Use agentic coding tools (Claude Code, Gemini CLI, Codex, Cursor) daily, with good judgment.
• Communicate progress, trade-offs, and blockers to clients and leads.
• Support pre-sales: scope solutions, build demos, estimate effort.
• Mentor junior engineers; contribute to accelerators and standards.

Why Join Artefact

What We're Looking For

Required Experience

• 3–5 years of experience in software engineering or data engineering, with extensive hands-on use of AI tools and LLM-based development over the past year (professional projects, internal initiatives, or substantial personal builds).
• Professional English proficiency (C1/C2 minimum) — mandatory. You will work daily with international clients and colleagues.
• Strong hands-on experience with the Anthropic ecosystem: Claude API, Claude Agent SDK or Claude Code, and MCP — ideally with experience taking at least one solution to production.
• Strong programming skills in Python and TypeScript/JavaScript, and experience building and consuming APIs.
• Experience with front-end development (React or similar) and at least one backend framework.
• Hands-on experience with RAG, embeddings, and vector search, and with at least one agentic framework (Claude Agent SDK, LangGraph/LangChain).
• Working experience with at least one cloud platform (GCP, AWS, or Azure); running Claude via Vertex AI or Amazon Bedrock is a plus.
• Fluency with agentic coding tools such as Claude Code, Gemini CLI, Codex, or Cursor.
• Experience building and maintaining data pipelines.
• Bachelor's or Master's degree in computer science, engineering, or a related field, or equivalent practical experience.

Certifications

An Anthropic certification is a strong differentiator at application. If you do not hold one yet, obtaining it within your first 2 months in the role is a requirement — as a member of our team, Artefact will sponsor your exam and give you time to prepare.

• Claude Certified Developer – Foundations (Anthropic Certification Program), or a higher-level Claude Certified Architect credential.
• Anthropic Academy completion certificates (Claude API, MCP, Claude Code) are valued as supporting evidence.

Preferred Experience

• Experience with MCP servers, multi-agent patterns, or LLM evaluation tooling (LangSmith, Langfuse, promptfoo).
• Experience with Terraform or CI/CD pipelines.
• Contributions to the MCP ecosystem, published MCP servers, or open-source agentic tooling.

Key Capabilities

A strong candidate will bring:

• Deep expertise in the Anthropic platform, combined with breadth across the full stack
• Owns features end to end, from interface to infrastructure
• Cares about evaluation and reliability, not just the happy path
• Communicates clearly with clients in demos, documents, and code review
• Client-facing mindset: understands client needs and translates business requirements into technical solutions
• Learns new tools and models fast, and shares what works

What You'll Do

Our team is looking for Senior Deployed AI Engineers specialized in the Anthropic (Claude) ecosystem: embedded with clients, taking AI products from idea to production.

In this role, you'll design and build the interfaces, services, and agentic systems at the heart of our work: conversational apps, agents automating workflows, and the pipelines supporting them. You own components end to end: front end, service, data, deployment, evals.

Build Full-Stack AI Applications, End to End

• Develop interfaces in TypeScript/React and backend services/APIs in Python or Node.
• Implement agentic behavior: orchestration, tool/function calling, memory, guardrails.
• Build RAG pipelines: ingestion, chunking, embeddings, vector/hybrid search.
• Connect AI systems to enterprise data via APIs, semantic layers, and MCP.

Go Deep on the Anthropic Platform

• Build agentic systems with the Claude API and Agent SDK: tool use, extended thinking, prompt caching, citations.
• Deploy cloud-hosted agents with Claude Managed Agents: sandboxed execution, memory, checkpointing, orchestration, tracing.
• Build MCP servers/clients connecting Claude to enterprise systems.
• Make Claude Code core to delivery — skills, subagents, hooks.
• Deploy Claude via the API, Vertex AI, or Bedrock, choosing Opus/Sonnet/Haiku per trade-off.
• Track Anthropic's releases and translate capabilities into value.

Make AI Systems Production-Grade

• Write evals and regression tests; monitor cost, latency, quality.
• Apply solid practice: version control, review, testing, CI/CD, observability.
• Deploy on GCP/Azure/AWS using containers, serverless, infra-as-code.
• Build and maintain data pipelines feeding AI systems.

Work AI-Natively and Client-Facing

• Use agentic coding tools (Claude Code, Gemini CLI, Codex, Cursor) daily, with good judgment.
• Communicate progress, trade-offs, and blockers to clients and leads.
• Support pre-sales: scope solutions, build demos, estimate effort.
• Mentor engineers; contribute to accelerators and standards.

Preferred Experience

Why Join Artefact

Experience and Skills

• Mid-level experience with 4+ years of professional backend engineering experience.
• C1 English level or higher.
• Strong proficiency in Python or a comparable modern backend language.
• Hands-on experience designing, developing, and maintaining REST APIs and service-oriented architectures.
• Working knowledge of asynchronous programming, concurrency, and background job processing.
• Solid experience working with relational databases and data modeling.
• Familiarity with message queues, worker systems, or event-driven processing.
• Demonstrated experience writing comprehensive unit and integration tests.
• Hands-on experience with Unit Testing, Integration Testing, OpenAI, Anthropic, LLM, AWS, Docker, PostgreSQL, Redis.

Skills

• Python
• REST APIs
• Asynchronous Programming
• Data Modeling
• Message Queues
• Unit Testing
• Integration Testing
• Solid
• OpenAI
• Anthropic
• LLM
• AWS
• Docker
• PostgreSQL
• Redis

Key Responsibilities

• Implement and maintain backend services, REST APIs, and document-processing pipelines under senior engineering guidance.
• Build concurrent and asynchronous workflows to handle multi-page documents and long-running background tasks.
• Integrate LLM-powered summarization, document analysis, and structured outputs into backend workflows following established patterns.
• Develop and support background worker processes with robust error handling, retries, timeouts, and failure recovery.
• Design and maintain data models tracking relationships between source documents, extracted data, and downstream entities.
• Participate actively in code reviews, testing, debugging, and production troubleshooting.

Nice to Have

• PostgreSQL
• Redis
• Docker
• AWS
• AWS ECS
• OpenAI API
• Anthropic API
• OCR

Benefits

We provide the opportunity to participate in impactful and technically rigorous industrial data projects that drive innovation and professional growth. Our work environment emphasizes technical excellence, collaboration, and continuous innovation.

Niuro supports a 100% remote work model, allowing flexibility in work location globally. We invest in career development through ongoing training programs and leadership opportunities, ensuring continuous growth and success.

Upon successful completion of the initial contract, there is potential for long-term collaboration and stable, full-time employment, reflecting our long-term commitment to our team members.

Joining Niuro means becoming part of a global community dedicated to technological excellence and benefiting from a strong administrative support infrastructure that enables you to focus on impactful work without distraction.

Experience and Skills

• 5+ years of software engineering experience, with 2+ years of deep experience working with agentic workflows.
• C1 English level or higher.
• Proven hands-on experience designing and building multi-agent systems.
• Strong fundamentals in distributed systems and software architecture.
• Demonstrated track record of delivering ambitious technical work beyond basic demos and tutorials.

• AI Agents
• Multi-Agent Systems
• Distributed Systems
• Software Architecture
• LLMs

Key Responsibilities

• Build and optimize the core reasoning and execution layers of the autonomous agent platform.
• Design, develop, and orchestrate complex, parallel multi-agent architectures.
• Take full ownership of critical technical and architectural decisions in an early-stage, zero-to-one environment.
• Collaborate directly with early customers and design partners to refine product capabilities and integrate feedback.

Nice to Have

• Python
• LangChain
• LlamaIndex
• Vector Databases

Benefits

Experience and Skills

• Mid-level seniority with 3+ years of verifiable experience as a Product Owner or in an equivalent technical delivery coordination role.
• Demonstrated experience managing backlogs, sprint planning, and daily ceremonies within an agile environment.
• Hands-on experience using ClickUp or an equivalent modern project tracking and capacity management tool.
• Demonstrated experience coordinating cross-functional technical teams across multiple parallel workstreams.
• Native or bilingual Spanish proficiency with structured, clear written and verbal communication skills.
• Hands-on experience with Product Ownership, Agile Methodologies, Scrum, Backlog Management.

Skills

• Product Ownership
• Agile Methodologies
• Scrum
• Backlog Management
• Sprint Planning
• ClickUp

Key Responsibilities

• Maintain and update comprehensive project documentation, timelines, and roadmaps across three active initiatives.
• Facilitate daily standups and agile ceremonies, proactively identifying delivery risks and removing blockers.
• Serve as the operational bridge connecting remote software development teams with technical infrastructure counterparts.
• Track and organize deliverables, team capacity, and task progress using ClickUp.
• Support the discovery, intake, and assessment of new digital and AI opportunities.

Nice to Have

• Artificial Intelligence
• AI Agents

Benefits

We provide the opportunity to participate in impactful and technically rigorous industrial data projects that drive innovation and professional growth. Our work environment emphasizes technical excellence, collaboration, and continuous innovation.

Niuro supports a 100% remote work model, allowing flexibility in work location globally. We invest in career development through ongoing training programs and leadership opportunities, ensuring continuous growth and success.

Upon successful completion of the initial contract, there is potential for long-term collaboration and stable, full-time employment, reflecting our long-term commitment to our team members.

Joining Niuro means becoming part of a global community dedicated to technological excellence and benefiting from a strong administrative support infrastructure that enables you to focus on impactful work without distraction.

Experience and Skills

• 6+ years of experience in software engineering, with a strong focus on shipping production-grade machine learning and AI systems.
• C1 English level or higher.
• Deep proficiency in Python, including advanced data structures and algorithms.
• Hands-on experience orchestrating coding agents (such as Claude Code or Codex) within real engineering workflows.
• Strong working knowledge of Model Context Protocol (MCP) mechanics, tool calls, and agent-to-agent (A2A) protocols.
• Experience building and maintaining LLM evaluation pipelines, including golden datasets, LLM-as-judge frameworks, and recall/precision tracking.
• Familiarity with open-weight model families (such as Qwen, Llama, or Mistral) and Mixture-of-Experts (MoE) architectures.
• Experience with major model-hosting and inference platforms, including AWS Bedrock, Vertex AI, Azure OpenAI, Cerebras, or Base10.
• Hands-on experience with Mixture of Experts, low latency.

Skills

• Python
• LLM
• Model Context Protocol
• Claude Code
• Codex
• Machine Learning
• AWS Bedrock
• Vertex AI
• Azure OpenAI
• Qwen
• Llama
• Mistral
• Mixture of Experts
• Claude
• AWS
• Azure
• OpenAI
• low latency

Key Responsibilities

• Design and orchestrate multi-agent workflows, managing planning, implementation, and independent validation agents.
• Architect MCP integrations and determine optimal modularization strategies for async, heavy-lifting workloads.
• Establish and maintain spec-driven (SDD) and eval-driven (EDD) development workflows, including written constraint files to prevent agent drift.
• Build robust LLM evaluation pipelines using LLM-as-judge setups, confusion matrices, and recall/precision tracking.
• Evaluate, fine-tune, and deploy open-weight models across various hosting and inference providers.
• Contribute to large-scale document intelligence pipelines, focusing on OCR, classification, and named entity recognition (NER).
• Collaborate with technical leadership to translate complex regulatory and business logic into reliable agent workflows.

Nice to Have

• OCR
• OpenCV
• AWS Textract
• Amazon SageMaker
• Spanish
• Portuguese
• Japanese

Benefits

We provide the opportunity to participate in impactful and technically rigorous industrial data projects that drive innovation and professional growth. Our work environment emphasizes technical excellence, collaboration, and continuous innovation.

Niuro supports a 100% remote work model, allowing flexibility in work location globally. We invest in career development through ongoing training programs and leadership opportunities, ensuring continuous growth and success.

Upon successful completion of the initial contract, there is potential for long-term collaboration and stable, full-time employment, reflecting our long-term commitment to our team members.

Joining Niuro means becoming part of a global community dedicated to technological excellence and benefiting from a strong administrative support infrastructure that enables you to focus on impactful work without distraction.

Experience and Skills

• 6+ years of professional experience in AI/ML Engineering, Data Engineering, Data Science, or a closely related field.
• C1 English level or higher.
• Hands-on experience building or integrating LLM applications, particularly RAG and/or MCP.
• Strong hands-on experience with AWS and cloud-based data architectures
• Experience with traditional machine learning and predictive modeling.
• Advanced SQL skills and experience working with relational databases.
• Experience working with PII, sensitive, or regulated data and implementing appropriate data protection practices.
• Strong understanding of how data is generated, collected, transformed, stored, and consumed within business environments.
• Proven experience designing and implementing end-to-end data pipelines.

• Python
• R
• SQL
• Machine Learning
• Time Series Forecasting
• GCP
• Azure
• AWS
• MLOps
• Statistics
• Data Pipelines

Key Responsibilities

• Business & Data Discovery: Partner with business and technical stakeholders to understand processes, KPIs, data sources, and translate business needs into technical solutions.
• AI & LLM: Build and integrate AI solutions using LLMs, RAG, MCP, and internal enterprise data.
• Machine Learning & Analytics: Develop and support predictive models, forecasting, and other ML use cases as the data platform evolves.
• Data Governance & Communication: Ensure data quality, security, and compliance while communicating insights and technical concepts clearly to non-technical stakeholders.

Nice to Have

• Power BI
• GIS
• Geospatial Analytics
• Survival Analysis
• Customer Segmentation

Benefits

Experience and Skills

• 5+ years of professional software engineering experience, with a proven track record of deploying and maintaining production systems.
• C1 English level or higher.
• Strong programming expertise in Python.
• Hands-on experience building AI agents or agentic workflows using LangChain, LangGraph, Strands Agents, LlamaIndex, CrewAI, or custom frameworks.
• Experience with MCP servers, tool-calling, function-calling, or similar patterns where AI agents interact with APIs, tools, or backend services.
• Hands-on experience developing with LLMs using platforms such as OpenAI, Anthropic, AWS Bedrock, or similar providers.
• Proven experience designing and building robust APIs and microservices using FastAPI or an equivalent framework.
• Experience deploying, operating, and monitoring services within AWS cloud environments.
• Experience with Docker, CI/CD pipelines, GitHub Actions, and Terraform or similar infrastructure-as-code tools.
• Strong understanding of production reliability, observability, debugging, scalability, and technical debt reduction.

• Python
• LLM
• OpenAI
• Anthropic
• AWS Bedrock
• FastAPI
• REST APIs
• AWS

Key Responsibilities

• Design, develop, and optimize AI-driven systems, agentic workflows, and tool-using agents.
• Build and maintain MCP servers or similar tool-calling layers that allow AI agents to interact safely with backend APIs, internal services, and business logic.
• Develop robust AI services and APIs using Python, FastAPI, and modern backend engineering practices.
• Deploy, operate, monitor, and scale AI applications in AWS environments using services such as Bedrock, Agent Core, Guardrails, Comprehend, ECS, ECR, Lambda, CloudWatch, and related infrastructure.
• Implement security, validation, guardrails, and prompt-injection mitigation strategies for LLM applications handling sensitive data.
• Debug, refactor, and stabilize existing production AI and LLM services to improve reliability, maintainability, latency, and performance.
• Collaborate with frontend teams working with React, TypeScript, Vite, or similar technologies to integrate AI agents with user-facing product experiences.
• Use CI/CD practices, GitHub Actions, Docker, Terraform, and infrastructure-as-code workflows to support reliable delivery.
• Communicate technical trade-offs, project progress, risks, and architectural decisions clearly to technical and non-technical stakeholders.

Nice to Have

• LangGraph
• LlamaIndex
• LangChain
• Docker
• AWS ECS
• Gunicorn
• CloudWatch
• Vector Databases
• Semantic Search
• AWS Textract
• pytest
• CI/CD

Benefits

Experience and Skills

• Senior-level professional with 3-5 years of relevant experience in AI operations, automation, engineering, research, or a related field.
• C1 English level or higher
• Demonstrated experience building AI systems and AI agents.
• Experience designing workflow automation and optimizing processes.
• Strong systems thinking and bottleneck analysis skills.
• Experience with client delivery, SLA management, and client communication.
• Ability to support account growth, apply commercial judgment, prioritize using KPIs, and measure impact.
• Hands-on experience with AI system building, Client delivery and SLA management, Account growth and commercial judgment, KPI-based prioritization and impact measurement, Client communication in English, KPI-Based Prioritization, Impact Measurement, Process Optimization.

Skills

• AI system building
• Workflow automation
• Systems thinking and bottleneck analysis
• Client delivery and SLA management
• Account growth and commercial judgment
• KPI-based prioritization and impact measurement
• Client communication in English
• Systems Thinking
• Bottleneck Analysis
• Client Delivery
• SLA Management
• Account Growth
• Commercial Judgment
• KPI-Based Prioritization
• Impact Measurement
• Client Communication
• AI Agents
• Process Optimization

Key Responsibilities

• Build, deploy, and improve AI systems, agents, and workflow automations that address operational needs.
• Analyze processes, identify bottlenecks, and implement improvements that increase efficiency, quality, or throughput.
• Own client delivery, service-level expectations, issue resolution, and ongoing communication with US clients.
• Track KPIs, evaluate impact, and prioritize initiatives based on measurable business outcomes.
• Identify account growth opportunities and contribute to commercially sound recommendations.
• Establish feedback loops and continuously iterate on AI systems and operational processes.

Nice to Have

• Custom agent skills and harnesses
• Agent orchestration
• MCP/API integrations
• Agent context and memory design
• AI evaluations and feedback loops
• Custom Agent Skills
• Agent Harnesses
• MCP
• API Integrations
• Agent Context Design
• Agent Memory Design
• AI Evaluations
• Feedback Loops

Benefits

We provide the opportunity to participate in impactful and technically rigorous industrial data projects that drive innovation and professional growth. Our work environment emphasizes technical excellence, collaboration, and continuous innovation.

Niuro supports a 100% remote work model, allowing flexibility in work location globally. We invest in career development through ongoing training programs and leadership opportunities, ensuring continuous growth and success.

Upon successful completion of the initial contract, there is potential for long-term collaboration and stable, full-time employment, reflecting our long-term commitment to our team members.

Joining Niuro means becoming part of a global community dedicated to technological excellence and benefiting from a strong administrative support infrastructure that enables you to focus on impactful work without distraction.

What We're Looking For

• 4+ years in SEO with measurable wins you can walk us through
• Strong technical SEO fundamentals: site architecture, indexing, structured data, Core Web Vitals
• Experience with programmatic SEO or content at scale
• Real AI-search work you can show us: content that earned citations, experiments you ran, visibility you moved
• Fluent with the standard stack: Semrush or Ahrefs, Search Console, GA4 or Amplitude, WordPress

• Ownership-driven: you treat the channel like it's your business
• Experimental: AI search has no playbook yet, and that excites you
• Pragmatic with data: you ship, measure, and iterate
• Strong communicator who can explain what's working and why
• Don't tick every box? If the core skills fit and you've done real work in this space, apply anyway. We care more about what you've shipped than a perfect checklist.

What You'll Do

• Partner closely with growth and engineering to ship fast
• Use AI tools and agents daily. We build with them, and expect you to as well
• Bring the outside in: what's changing in search, and what we should do about it

Nice to Have

• B2B SaaS background, ideally data products or APIs
• Digital PR and link-earning experience
• Basic HTML/CSS and enough technical comfort to work directly with engineers
• Experience building workflows with AI tools and agents

What You Get

• A running start: 150k+ monthly visits, a live programmatic engine, and free tools already earning links
• A data moat: proprietary creator data means you can publish studies and pages competitors simply can't
• Full channel ownership: your strategy, your roadmap, your results
• The frontier of search: own AI/LLM visibility at a company whose product is built for the AI era
• An AI-forward team: modern tools and workflows are the default here
• Flexible remote setup built around trust and autonomy
• Fast growth opportunities inside a scaling startup

Required Qualifications

• 6-18 months of technical support, desktop support, ISP/telecom, NOC, or comparable troubleshooting experience.
• Strong spoken and written English for customer interactions.
• Windows troubleshooting, basic networking, remote support, and ticket-documentation fundamentals.
• Reliable remote-work setup and availability during agreed U.S. business hours.
• Strong ownership, documentation, and willingness to learn structured MSP processes.

What you will do

• Serve as a first-line support contact and own straightforward tickets from intake through documented closure.
• Troubleshoot Windows endpoints, common applications, printers/peripherals, VPN/connectivity, and Microsoft 365 user issues.
• Perform approved routine Microsoft 365 tasks after onboarding: password/MFA support, basic user/license/mailbox administration, onboarding/offboarding steps, and common Outlook/Teams/OneDrive troubleshooting.
• Use ConnectWise PSA for ticket lifecycle, time entry, status, client/site context, and escalation notes.
• Use RMM/remote-support tools to gather diagnostics and remediate low-risk endpoint issues under documented procedures.
• Coordinate with ISPs, carriers, vendors, or warranty providers when incidents depend on external parties.
• Recognize security-related symptoms and follow Bitmax escalation procedures without disabling controls or making unapproved exceptions.

• Remote from Latin America.
• Full-time schedule aligned to agreed U.S. business hours.

What is a plus?

• • Microsoft 365 user/account support, MFA, Outlook/Teams/OneDrive troubleshooting.
  • Any PSA/RMM/ticketing exposure: ConnectWise, Autotask, HaloPSA, Jira Service Management, ServiceNow, Freshdesk, Zendesk, or similar.
  • Telecom/VoIP/3CX exposure.
  • CompTIA A+ or Network+ coursework, or equivalent hands-on fundamentals.
  • Experience supporting U.S. or international customers remotely.
  • Experience with or working knowledge of ThreatLocker.

Compensation, Benefits & Professional Growth

• Paid vacation and sick/personal days after successful completion of the initial evaluation period.
• Paid U.S. holidays according to the company holiday schedule.
• Access to a company computer for work-related use.
• Access to Microsoft training and certification resources relevant to the role.
• Annual performance and compensation review.
• Eligibility for performance-based bonuses based on individual contribution, reliability, service quality, and company performance.

What You’ll Bring

Technical & Industry Experience:

• Experience in the IT industry (client onboarding, technical support, or customer success in a B2B SaaS environment);
• Strong technical troubleshooting skills and the ability to explain complex concepts to non-technical users;
• Familiarity with CRM platforms such as Pipedrive, Jira, Zendesk, or similar systems is preferred.
  

Communication & Training Skills:

• Excellent English communication skills (C1 or higher), both written and verbal;
• Strong presentation and training skills, with the ability to conduct client sessions via Google Meet or phone.
  

Professionalism & Organization:

• Highly organized and self-motivated, capable of handling multiple tasks and shifting priorities;
• Customer-focused approach with a commitment to providing excellent service.

What You’ll Do

Client Support During Implementation:

• Collect and assess technical issues from newly signed clients to ensure a smooth and efficient onboarding process;
• Lead troubleshooting meetings and provide real-time technical support via Google Meet, phone calls, and recorded training materials;
• Ensure timely resolution of implementation-related technical issues.
  

Technical Support & Client Assistance:

• Act as the first point of contact for clients experiencing technical issues;
• Manage client requests via email, phone, live chat, and CRM systems;
• Diagnose and troubleshoot technical problems, escalating complex cases to developers when necessary;
• Create and manage bug reports using CRM platforms such as Jira, Pipedrive, or similar systems;
• Collaborate closely with the QA team to reproduce, investigate, and resolve reported issues.
  

Ongoing Client Success & Engagement:

• Proactively follow up with clients to ensure continued platform usage and address potential issues;
• Assist in creating and maintaining user guides, FAQs, and other training materials to improve client self-service.

What We Offer

• • Fully remote work.
  • Work schedule: 9:00 AM – 5:00 PM (GMT-5)
  • Paid vacation (10 days).
  • An opportunity to significantly influence the direction of the company.
  • Steep learning curve and personal growth opportunities.
  • Access to courses and training.
  • Corporate English language training.
  • Competitive salary.
  • Growth opportunities

What we’re looking for

• At least three years experience at a top-tier company or at a startup
• Experience in at least one of: growth marketing, customer success, GTM ops, founder’s associate / startup operator, or a similarly broad startup role
• Strong written and spoken English
• Strong interpersonal skills and good customer presence
• AI-native or highly AI-savvy; uses AI tools in day-to-day work and can explain how
• Comfortable switching between strategy and execution
• Highly organized and reliable
• Good judgment in ambiguous situations
• Strong follow-through
• Excited by early-stage startup environments

• You like variety, ownership, and fast learning
• You are energized by helping both customers and the business grow
• You can write clearly, think commercially, and execute quickly
• You do not need heavy structure to do great work

• You want a narrowly defined specialist role
• You dislike customer interaction
• You rely on clear structure and detailed direction
• You are not comfortable working independently and solving open-ended problems
• You are not excited about using AI as part of your daily workflow

Responsibilities

• Generate and nurture qualified sales pipeline
• Build AI-enabled GTM and customer workflows that that help scale the company
• Deliver an excellent customer experience from first touch through onboarding and ongoing success
• Lead special projects that materially improve growth, execution, and customer outcomes

• Create and deploy marketing assets, customer-facing copy, sales enablement materials, case studies, and follow-up sequences
• Help test positioning, messaging, channels, and growth experiments
• Track campaign performance and turn insights into next actions
• Support founder-led sales and GTM execution

• Ensure customers are progressing, getting value, and staying engaged
• Identify and develop systemic improvements from customer pain points, objections, and product feedback
• Help improve retention, expansion, and customer satisfaction
• Create scalable customer playbooks, templates, processes, and automations AI-enabled operations: spearhead the deployment of AI tools to drive workflow efficiency and scale across Sales & Marketing

• Build and maintain workflows for prospecting, research, outreach, reporting, onboarding, and support
• Identify repetitive work that should be automated and implement practical solutions
• Help the team develop better habits around AI-assisted execution

• Work directly with the founders on high-priority opportunities
• Operate with urgency, judgment, and ownership
• Help shape the company’s early culture, systems, and standards

Nice to have

• Experience working with U.S. customers
• Experience in SaaS, recruiting, HR tech, or SMB software
• Experience with CRM, email automation, support tools, analytics, and no-code / workflow tools
• Experience creating customer-facing content or running lightweight growth experiments
• Experience coordinating cross-functional projects

Additional benefits

What we’re looking for

What you’ll do

Nice-to-have

• Experience with scheduling tools, CRMs, or booking platforms.
• Background in home services, hospitality, property management, or operations.
• Experience with recruiting and onboarding processes.

What we offer

• Fully remote position with a consistent Friday–Sunday schedule.
• Supportive and collaborative team culture.
• Opportunity for growth within a fast-growing PropTech company.
• Opportunities to gain experience across operations, scheduling, customer service, and service coordination.

What we’re looking for

• Excellent written and verbal communication skills.
• Strong customer service and relationship-building skills.
• Exceptional attention to detail and organizational skills.
• The ability to multitask across multiple service lines, residents, and service partners.
• Strong problem-solving skills and the ability to make decisions independently.
• A proactive approach to resolving scheduling challenges and resident concerns.
• Comfort working with technology and learning new systems quickly.
• The ability to remain professional, responsive, and composed in a high-volume environment.
• Strong follow-through and accountability.

What you’ll do

Nice-to-have

• Experience with scheduling tools, CRMs, or booking platforms.
• Background in hospitality, property management, luxury residential services, or home services.
• Experience coordinating vendors or service providers.
• Experience with recruiting and onboarding processes.
• Experience working in a remote or distributed team environment.

What we offer

Fully remote position with a consistent Monday–Friday, 3:30 PM– 12:00 AM CT schedule. Supportive and collaborative team culture. Opportunity for growth within a fast-growing PropTech company. Opportunities to gain experience across resident services, operations, scheduling, customer service, and service coordination. The opportunity to play a direct role in creating exceptional experiences for residents across communities nationwide. Exposure to a wide range of service lines and operational functions.

Requirements

We need a dependable, organized professional who is comfortable communicating with both contractors and working-class customers. Strong spoken and written communication is essential, and we value natural, confident conversation over scripted responses.

• English: good spoken and written proficiency, accent okay.
• Spanish: fluent/native-level spoken Spanish to communicate comfortably with Spanish-speaking customers
• Comfort working with U.S. customers in a service and sales context
• Phone confidence with the ability to explain next steps clearly and professionally
• Customer service and/or sales experience in the U.S. is strongly preferred
• Reliability and strong organization for managing ongoing conversations, quotes, orders, and follow-ups
• Natural communication: able to communicate smoothly rather than sounding scripted
• Comfort coordinating details and staying consistent through the customer journey (inquiries → quotes → order questions → follow-ups → delivery coordination)
• Ability to support outbound outreach to contractors and property stakeholders
• Plus: experience in construction, flooring, cabinetry, home improvement, or building materials

Soft skills we value: patience, professionalism, clarity under time pressure, and an upbeat, helpful tone. We expect a team-minded attitude and a consistent commitment to excellent customer experience.

Role

We are seeking a full-time bilingual English/Spanish Sales & Customer Service Representative to support customers and help grow our pipeline. This is a long-term remote position working U.S. Eastern Time.

• Handle nearly all customer communication: phone calls, texts, Facebook, and website leads
• Provide quotes, answer order questions, and complete follow-ups
• Resolve customer service issues and coordinate timely next steps
• Support delivery coordination by communicating status and updates clearly
• Perform outbound outreach to contractors, landlords, and property managers
• Help generate new business and maintain lead conversations through to next steps
• Request customer reviews after successful service
• Assist with basic social media/Facebook marketing to support visibility and engagement

We want someone reliable and organized who can talk naturally with contractors and working-class customers—especially on the phone—without sounding overly scripted.

Desirable

• Previous U.S. customer service or sales experience
• Experience with cabinetry, flooring, construction, home improvement, or other building-materials environments
• Familiarity with managing leads and customer communication across multiple channels (phone, texts, web, Facebook)
• Comfort working with contractors and stakeholder outreach (contractors, landlords, property managers)
• Experience coordinating order and delivery updates for customers

Compensation & Schedule

We offer a long-term remote position working U.S. Eastern Time, with 40 hours per week.

Pay target:$6–$9 USD/hour depending on experience. 15 paid holidays annually.

If you’re reliable, organized, and confident communicating naturally in both English and Spanish, we encourage you to apply.

What we need from you

• Fluent written and spoken English. Our clients are US doctors. You will write to them and speak with them every day.
• You own outcomes. You have handled client relationships and can tell us what you kept, what you lost and why. Haven't owned a client book yet? tell us honestly.
• You bring bad news early, with a plan. You do not wait to be asked.
• You write clearly and fast. If your writing needs a second pass to be understood, this is the wrong seat.
• You can hold a doctor's respect. Calm, direct, prepared, unbothered by pushback.
• You live in AI tools. You useClaude or similar every day, can show us how, and pick up new tools fast. This matters more to us than your resume.

You do not need to be a GoHighLevel expert on day one, but you must learn fast and be willing to build. You need to work 9:00 AM to 5:00 PM US Eastern, with your camera on.

Skunks on the table

Every line is true. If one makes you want to close the tab, that is useful for both of us. If they make you lean in, you are probably who we are looking for.

• This is a fully remote position. If you do not have a quiet, productive place to work from home with reliable power and internet, this is not the right role for you.
• Going quiet is the one thing that does not work here. Missed a deadline? Tell us. Stuck? Say "I hit a wall." Problems get named the same day, in the open.
• No recipe, and the structure keeps moving. We are "building the plane while flying it," and pods, seats and clients change as we grow. The first 2 to 3 weeks are quiet. The people who thrive start digging before anyone asks.
• The CEO is direct. Plain feedback, expected back. He loves being challenged and hates silence.
• Doctors push back, and quality beats volume. Our clients are smart, busy and spending their own money, so you hold your ground with evidence. A cheap lead who cannot afford a $4,000 treatment is not a win. Compliance is non-negotiable: no guarantees, no definitive claims.
• You are the last set of eyes. Errors that should have been caught in QA come out of the pod's bonus pool, just as retention and expansion grow it.

Our values: give a shit · better before bigger · sincere candor · move fast and fix it · prove it works · unimpeachable character.

The job

• You own the relationship. The doctor emails you, Slacks you and gets on calls with you.
• You turn requests into work. Every client ask becomes a ClickUp task the team can act on without a follow-up question, with the why attached. "Build a new landing page" is not a brief. "The heatmap shows people stop scrolling before the CTA, so the CTA moves above the fold" is. When it is something you can build, you build it.
• You narrate the numbers. In two minutes, in plain English: what is working, what is not, and what is next.
• You catch problems first. The client never discovers an issue we have not already told them about.
• You spot the next win. Not a pitch. Arithmetic out loud with the client's own numbers until the next step is obvious.

This is not a messenger seat: from day one you also build GoHighLevel automations, workflows and landing pages, using AI to move fast. And if all you do on a call is read a report, you are not doing the job.

What a good month looks like

• Every client request became a ClickUp task with enough context that nobody had to come back to you to ask what it meant.
• You ran the client calls yourself. The CEO was not on them.
• You built or fixed automations, workflows or pages yourself instead of leaving them in someone else's queue.
• Your pod's daily client updates went out accurate, because you read them before they shipped and corrected the one that was wrong.
• No client surprised anyone with a problem, and no client cancelled without the risk being visible weeks earlier.
• You brought at least one expansion case built on a client's real numbers, or explained why the timing was wrong.

How we work

• Reply to clients within 1 business hour, even if it is "got it, looking into it," with a real answer or a timeline within 24. Reply to internal Slack within 10 minutes.
• Decisions live on the ClickUp task or in the client channel. Never in DMs.
• Monday all-hands, 9:00 to 10:30 AM Eastern.

Not required, but make sure to tell us if you have any of these:

• Healthcare or high-ticket cash-pay client experience
• GoHighLevel, or a similar CRM and automation platform
• Zapier, Make or other automation tools
• Meta Ads Manager
• Briefing builders, designers or media buyers, and getting the work back right the first time

Pay and growth

• Junior Client Success Managers start at $1,500 USD per month, plus a share of the pod's monthly bonus pool.
• Raises follow responsibility, not tenure. And a 90-day review with the CEO to set what comes next.
• CSM to Strategist. This is a real step people here have been offered.
• Earn more by carrying more. Cover more than one seat in your pod well and you earn more than one seat's share of the bonus.
• Learn a niche most marketers never touch. Doctors as clients, four- and five-figure treatments. People who get good at this are rare, and they get paid like it.
• Room to build, zero micromanagement. See a better way to run things? Say so and run it.

Terms: full-time independent contractor, paid semi-monthly in USD. 20 days of paid time off a year, including six US holidays, approved in advance. Fourteen-day notice, either party. Location flexible, Eastern hours fixed.

Qualifications and requirements

You're a builder who can't stop shipping. Specifically:

• Experience launching mobile apps — this is a hard requirement. You've shipped to the App Store or Google Play, not just localhost.
• Fluent in the new stack. AI agents, vibe-coding tools (Cursor, Claude Code, v0, Replit, etc.), and whatever ships next week.
• Receipts. You build in public and can prove it — GitHub, live projects, launch threads, demo videos.
• Fast shipper. You're comfortable going from idea to live product in a day and iterating in production.
• Low-ego, high-output. You treat "impossible" as a dare.

Job Functions

The Vibe Coder in Residence ("VCR") is part builder, part mad scientist, part hype machine. You use AI tools to turn "wouldn't it be cool if..." into something live — same day. No red tape, no approval chains.

• Ship daily. Prototypes, micro-apps, and experiments. If it's fun and useful, it goes live.
• Build in public. Demos, threads, and behind-the-scenes content that puts Zagged everywhere.
• Remix what works. Take a win, loop it, and make it better across growth, content, and product.
• Never touch marketing. You focus entirely on building — distribution is our core business, and we aim it at your projects.

Success is measured in shipped projects, not meetings attended.

Desirable skills

None of these are required, but they'll make us pay attention:

• Growth or consumer product instincts — you know what makes something shareable before you build it.
• Familiarity with social/creator platforms — TikTok, Reels, Shorts, or short-form content tools.
• Your own audience or distribution channel — a following on X, a newsletter, a YouTube channel, anything.
• Design taste — your projects look good, not just work.
• Strong opinions about fonts. Yes, really. There's a question about this in the application.

Conditions

• Fully remote team setup, enabling flexible work from anywhere.
• Fast-paced startup environment where shipping and learning are prioritized.
• Collaborative engineering culture with active peer review and shared ownership of outcomes.

Experience and Skills

• 5+ years of experience building and shipping production Android applications using Kotlin.
• Proven track record at a product-based company (ideally in consumer or fintech sectors), owning features from initial concept through to release.
• Deep knowledge of Android fundamentals, including Jetpack Compose, Views, Kotlin Coroutines, and Flow.
• Strong expertise in memory and performance profiling, as well as managing the Play Store release process.
• Fluent English, with excellent written and verbal communication skills for daily async collaboration in a global team.

Skills

• Kotlin
• Android SDK
• Jetpack Compose
• Kotlin Coroutines
• Android Flow
• Play Store Console
• Mobile Architecture

Key Responsibilities

• Design, build, and ship high-quality features in Kotlin using Jetpack Compose and Views.
• Own features end to end, including architecture, implementation, testing, and production monitoring.
• Partner closely with product and design teams to turn ambiguous problems into polished, intuitive mobile experiences.
• Raise the bar on code quality, performance, and craftsmanship across the Android codebase.
• Collaborate asynchronously with a distributed, global engineering team.
• Mentor other engineers and help shape Android development practices as the team scales.

Nice to Have

• Google Pay Integration
• Localization
• Mobile Accessibility
• Fintech

Benefits

We provide the opportunity to participate in impactful and technically rigorous industrial data projects that drive innovation and professional growth. Our work environment emphasizes technical excellence, collaboration, and continuous innovation.

Niuro supports a 100% remote work model, allowing flexibility in work location globally. We invest in career development through ongoing training programs and leadership opportunities, ensuring continuous growth and success.

Upon successful completion of the initial contract, there is potential for long-term collaboration and stable, full-time employment, reflecting our long-term commitment to our team members.

Joining Niuro means becoming part of a global community dedicated to technological excellence and benefiting from a strong administrative support infrastructure that enables you to focus on impactful work without distraction.

Who We're Looking For

Who We're Looking For

Mindset matters more than experience. We can teach Apple Ads and ASO. You bring the curiosity, initiative and drive.

• Problem solver: Resourceful, independent and able to figure things out.
• Excellent English: Confident communicating with US clients on Slack and calls.
• US sports & crypto: Follow the NFL, NBA, betting or crypto? Huge head start!
• AI enthusiast: Excited about Claude, ChatGPT and automation.
• Analytical: Comfortable with numbers, data and performance metrics.
• Organised & reliable: Own your work, manage deadlines and deliver results.
• Ambitious: Hungry to learn, take responsibility and grow your career.

Bonus points: Experience with Apple Ads, ASO, Google Ads, Meta Ads or any performance marketing. AI automation and mobile marketing experience are also big advantages.

Don't tick every box? Apply anyway. We're looking for potential, not a perfect resume.

Job Functions

You'll work directly with the founder, helping manage and grow our portfolio of US clients.

Your main responsibilities:

• Apple Ads: Manage campaigns, budgets, keywords and performance optimization.
• ASO: Keyword research, App Store listings, competitor analysis and creative briefs.
• Client Reporting: Prepare performance reports and identify growth opportunities using Claude AI Skills.
• Client Communication: Own day-to-day Slack conversations, requests and deliverables.
• AI & Automation: Use Claude and other tools to streamline workflows and improve how we operate.

Beyond client work:

Help us grow! Depending on your skills, you could support sales, lead generation, SEO, AI-generated content, LinkedIn, YouTube and website updates.

What success looks like: Happy clients, strong campaign performance, reliable communication and someone who takes ownership without needing constant direction.

We'll provide training, videos and proven workflows. You bring the initiative and problem-solving skills.

Bonus Skills

Bonus Skills

Got performance marketing experience? Huge plus!

• Apple Ads / ASO: You'll have a massive head start.
• Meta or Google Ads: Opportunity to build your own division and earn more.
• Any paid media experience: PPC, user acquisition or mobile marketing.
• AI & automation: Claude, AI agents, workflows or automation tools.
• Other skills: AppsFlyer, Adjust, MobileAction, SEO, content or social media.

Don't tick every box? No problem. We value potential and reward people who bring more to the table.

What We Offer

What We Offer

• Competitive USD salary with performance bonuses and serious earning potential.
• 100% remote with flexibility and independence.
• Exciting US clients across sports betting, prediction markets and crypto.
• AI-first environment — learn Claude, automation and cutting-edge tools.
• Hands-on training and direct access to the founder.
• Big career opportunities — grow into leadership or build your own division.
• Real rewards — help us win clients, grow revenue or improve the business, and share in the upside.

We're a small team with big ambitions.

We want people who think like owners, solve problems and make things happen.

The more value you bring, the more you can earn. No artificial ceiling on your growth.

If you're hungry to learn, ambitious and ready to build something exciting, LFG!

RESPONSIBILITIES

• Client Portfolio Management: Manage assigned clients by researching their branding, understanding their business goals, and maintaining consistent communication to ensure satisfaction.
• Strategic Communication: Email and message clients regularly following communication guidelines, proactively addressing needs and gathering feedback.
• Onboarding Leadership: Conduct onboarding calls with new clients alongside Account Executives to familiarize them with Penji's process and set expectations for success.
• Discovery Planning: Guide each new client through a 30-day discovery period to understand their preferences, design needs, and identify compatible designers for their account.
• 90-Day Success Journey: Walk clients through structured 90-day journey with monthly recap meetings to gather feedback, adjust strategies, and ensure satisfaction milestones are met.
• Strategy Sessions: Schedule and conduct strategy calls to understand clients' 3-6 month goals and proactively plan upcoming projects that align with their objectives.
• Upgrade Identification: Monitor account usage patterns and identify opportunities to upgrade clients (additional design slots, developer add-ons, premium features) to better serve their needs.
• Brand Profile Management: Create and maintain brand profiles for all clients to ensure design consistency and quality across all projects.
• Designer-Client Matching: Collaborate with Project Managers to ensure the right designers are assigned to each client based on style compatibility and expertise.
• Creative Direction: Provide design advice and strategic guidance on client projects through hidden notes, brief clarifications, and direct communication with design teams.
• Quality Oversight: Monitor project quality and report issues with designers, projects, or team performance to maintain high standards.
• Client Retention: Act as primary point of contact for clients, building strong relationships that drive retention beyond the 90-day journey.
• Cross-Team Collaboration: Work closely with Project Managers and Account Executives to coordinate seamless client experiences and project execution.
• Performance Reporting: Track and report on client satisfaction, account health, upgrade opportunities, and portfolio performance metrics.

ABOUT THE JOB

Conditions

• 📍 Remote | 🕒 EST Hours | ⏱ 8-Hour Shift w/ a break | Lenient PTO | Commission
• Work from home: Penji is fully remote. Work from the comfort of your home or wherever your laptop is.
• Family leave: Receive paid maternity and paternity leave to spend time with your loved ones
• Vacation days: Earn vacation days every month to give you time to rest and recharge.
• Stay healthy: Veteran members earn healthcare bonuses to keep themselves up & running.
• Annual retreat: Come together every year for a huge celebratory party with the team.
• Promotional opportunity: Let your ambition shine and rise through the ranks at Penji.
• Paid to learn: Improve your skills with Penji Academy and premium online resources.
• Overtime pay: Overtime opportunities are offered every week for some extra cash.
• Awards & contests: Have a competitive spirit? Compete in design contests monthly against your peers to earn extra coins.

Experience and Skills

• 6 or more years of UX and product design in consumer-facing (B2C) fintech: onboarding, digital banking, KYC/identity, digital wallets, or AI copilots. Internal B2B or enterprise tooling is not the target background.
• Consumer psychology as the primary lens: a proven ability to understand and design for what users feel in high-stakes moments — fear, distrust, and anxiety about sharing sensitive data. This is the #1 must-have; the candidate should surface the emotional dimension on their own, not need it explained.
• Strong understanding of user behavior under financial anxiety, conversion optimization, and mobile-first native flows.
• C1 English level or higher.
• A portfolio available to share during the hiring process, showing real end-to-end flows, not only UI.
• A concrete track record of reducing drop-off and improving funnel completion, backed by real metrics.
• Experience designing for vulnerable or high-perceived-risk users (e.g. elderly, low-digital-literacy, public banking, real KYC or biometric verification).

Skills

• Figma
• User Flows
• Product Design
• User Psychology
• Funnel Optimization
• Onboarding Design
• Conversion Rate Optimization (CRO)
• Advanced English (C1+)
• UX Strategy
• Information Architecture
• Consumer Psychology

Key Responsibilities

• Own user psychology and customer journeys, identifying friction points and designing intuitive experiences around user fear, anxiety, and trust.
• Translate business requirements and data funnel metrics into simplified conversational AI flows and mobile-first solutions.
• Ensure customers can navigate complex automated workflows without confusion, maintaining transparency and explainability in AI-driven decisions.
• Turn user insight into concrete design — user flows, prototypes, and behavior-driven decisions (Figma and design systems in service of that, not as the focus).
• Collaborate closely with engineering teams to ensure solutions are technically feasible, maintaining an efficient handoff process while protecting user intuition.
• Constructively challenge product directions and support the team under high-velocity delivery environments.
• Diagnose funnel drop-offs from real data (product analytics, reports, call-center signals) and reproduce the root cause before redesigning.
• Act as the end user's advocate, defending their experience with engineering and executive leadership even when it challenges the business.

Nice to Have

• React
• Frontend Development
• Artificial Intelligence (AI) Workflows
• Fintech
• Design Systems
• Conversational UI Design
• Prototyping
• mobile-first design

Benefits

We provide the opportunity to participate in impactful and technically rigorous industrial data projects that drive innovation and professional growth. Our work environment emphasizes technical excellence, collaboration, and continuous innovation.

Niuro supports a 100% remote work model, allowing flexibility in work location globally. We invest in career development through ongoing training programs and leadership opportunities, ensuring continuous growth and success.

Upon successful completion of the initial contract, there is potential for long-term collaboration and stable, full-time employment, reflecting our long-term commitment to our team members.

Joining Niuro means becoming part of a global community dedicated to technological excellence and benefiting from a strong administrative support infrastructure that enables you to focus on impactful work without distraction.

📚 Experience & qualifications

• 4+ years experience in digital graphic design with strong portfolio demonstrating UI, ad and motion work (static + motion).
• Strong Figma proficiency: component systems, auto layout, variants, shared libraries, prototyping and handoff.
• Adobe Creative Suite (Photoshop, Illustrator, After Effects) for complex composite work.
• Solid design fundamentals: layout, color, typography, composition, and motion principles.
• Comfortable creating creative variations at scale and iterating quickly based on performance and feedback.
• Clear written and verbal English communication; collaborative approach to working with cross-functional partners.

🛠 Key responsibilities

• Produce on-brand static and animated assets for paid social, organic, email, and web (Meta, TikTok, YouTube, Amazon, OTT).
• Design and maintain scalable Figma systems: components, tokens, variants, layout grids, and export specs shared across teams.
• Create lightweight, purposeful motion using Jitter (or similar) — hand off optimized files for ad build or export as required.
• Design and implement UI/UX for websites and landing pages: create responsive layouts, wireframes, and high-fidelity prototypes in Figma and Claude Design.
• Rapidly iterate creative concepts and produce multiple variations for A/B testing and platform specs.
• Conduct careful QA: pixel-perfect exports, correct copy placement, safe zones, and ad policy compliance.
• Maintain an organized asset library and versioning system for quick repurposing and future use.
• Work closely with the Art Director and cross-functional strategists to ensure visual work reflects strategic intent and performs against goals.

Nice-to-Haves

• Experience with paid media setups (PDP + landing pages, email templates, ad policies).
• Familiarity with AI tools for ideation/asset generation (Claude, Claude Design, etc.) and integrating them into production workflows.

What We Offer

• A fully remote and collaborative work environment where creativity thrives.
• Opportunities for professional growth within a dynamic and ambitious team.
• High-growth agency focused on performance-driven design.
• Competitive salary that reflects the expertise and value you bring.

Requirements

• 5+ years of experience in marketing design, preferably at an agency or in-house marketing team
• Deep experience with marketing asset types: social media graphics, webinar materials, one-pagers, email templates, presentations, infographics
• Strong understanding of social media platforms and their design requirements/best practices
• Expert proficiency in Figma (primary tool)
• Proficiency in Adobe Creative Suite (Illustrator, Photoshop, InDesign)
• Proficiency with AI tools
• Experience with motion/animation tools a plus (After Effects, Lottie)
• Ability to work quickly and efficiently without sacrificing quality
• Excellent attention to detail and ability to maintain brand consistency
• Strong organizational skills and ability to manage multiple client accounts
• Comfortable with remote collaboration via Slack, video calls, and project management tools
• Strong portfolio demonstrating range across marketing asset types

Key Responsibilities

• Designing social media content across platforms (LinkedIn, Instagram, Twitter/X, Facebook), including static posts, carousels, and stories Creating webinar and event graphics, including promotional banners, registration pages, presentation templates, and recap assets
• Developing one-pagers, sell sheets, and product/feature overviews
• Designing email headers, newsletter templates, and digital campaign assets
• Creating infographics, data visualizations, and report layouts
• Designing blog graphics, featured images, and content marketing visuals
• Producing landing page designs and website banners
• Creating presentation decks for sales, investors, and internal use
• Designing trade show and event collateral (booth graphics, handouts, signage)
• Adapting and resizing assets for multiple formats and platforms

• Maintaining brand consistency across all touchpoints for assigned clients
• Building and maintaining template libraries and asset repositories
• Contributing to design system development and documentation
• Evolving client brands within established guidelines while keeping them fresh

• Working under the supervision of the Design Team Lead while maintaining direct communication with leadership
• Collaborating closely with Account Managers to understand client priorities and deadlines
• Managing multiple client requests simultaneously while maintaining attention to detail
• Participating in client calls and incorporating feedback quickly
• Working efficiently within retainer hour allocations

• Operational Efficiency: Deviation from estimates <10%
• Client Satisfaction (CSAT): Average score 4.7+
• Internal Quality Score: Average score 4.7+
• Client Creative Feedback: Average score 4.7+
• Turnaround Time: Meeting SLAs for retainer deliverables

Nice to Have

• Experience working with B2B technology brands
• Basic motion design / animation skills
• Experience with HubSpot, Marketo, or other marketing automation platforms
• Understanding of conversion-focused design principles
• Experience building and maintaining design systems

The Perks

• Diverse team (team members are based in US, UK, Europe, Canada, LATAM)
• Working with interesting clients in the technology space
• Fully remote
• A highly cooperative team that encourages professional growth and self-development
• Salary is commensurate with experience and market-rate at the candidate's location

You are a fit if you have

• Portfolio strength: a portfolio heavy on merchandise, apparel, or product concepting, plus persuasive pitch or sales decks.
• Production instincts: you understand how creative choices translate to real-world execution—knowing when a design needs one color instead of four, what embroidery can and can’t do, and where a print sits on a garment.
• Tool mastery: strong command of Figma and Adobe (Illustrator, Photoshop, InDesign).
• AI fluency: comfortable using AI image tools for mockups and concepting to accelerate quality and iteration.
• Communication: strong written and spoken English, with the ability to present concepts clearly and confidently.
• Speed & self-direction: you operate with urgency and clarity—turning a brief into finished concepts quickly, then responding to two structured feedback checkpoints.

The role

• Build client pitch decks, from our company overview through bespoke project decks per client—using their tone, style, and brand look and feel.
• Create product mockups and concept visuals that communicate the value clearly and help clients want the thing before it exists.
• Own product curation with the account team: selecting the right items, colors, and decoration methods for each brand and use case.
• Translate founder and account team direction into finished concepts fast—typically with one round of revisions, not repeated rework.
• Coordinate your output with our process: you take a written brief, receive feedback at two fixed checkpoints (concept and final), and adjust priorities when a client’s direction shifts—without reopening finished work unless a new brief is issued.

Desirable

• Experience collaborating directly with account teams or founders to translate client goals into presentation-ready creative.
• Familiarity with common merchandise decoration techniques and constraints (e.g., embroidery, screen printing, heat transfer) and how they influence mockups.
• Comfort presenting concepts in a way that balances creativity with commercial clarity (cost-awareness, feasibility, and brand alignment).
• Demonstrated ability to build cohesive deck narratives quickly—company overview to bespoke project story—without losing design craft.

Benefits

Qualifications and requirements

• Excellent Figma skills
• Strong Photoshop and Illustrator skills
• A portfolio showing real landing-page and website design work — not template reskins
• Comfortable with regular communication via Zoom and Slack

Job functions

What you’ll do
• Design landing pages, homepages and key website sections
• Create strong web design concepts and layouts in Figma
• Prepare clean, organised Figma files and assets for developers
• Use Adobe Photoshop and Illustrator where required
• Create ongoing website and marketing assets for healthcare brands
• Work closely with our team and iterate quickly from feedback
• Attend regular Zoom calls during working hours

What we’re looking for
• Individual designers only — no agencies or teams
• Fluent written and spoken English
• Available full-time for a fixed 8-hour working day
• Available and responsive during agreed working hours
• Excellent Figma skills
• Strong Photoshop and Illustrator skills
• A portfolio showing real landing-page and website design work — not template reskins
• Comfortable with regular communication via Zoom and Slack
• Reliable, responsive and able to work to deadlines
• Available to start ASAP

Nice to have
• Previous healthcare, medical or clinic brand experience
• Good overlap with UK working hours — Eastern Europe and Latin America (including Argentina) can work particularly well

How we work
• Full-time, remote and ongoing
• Fixed working hours — not flexible freelance hours
• Regular communication, briefs and feedback via Zoom and Slack
• Fast-moving projects with clear creative direction
• During the selection process, we’ll ask you to walk us through real design work and your process, ideally using Figma source files — not just portfolio screenshots

How to apply

Please include:

1. A link to your portfolio — Behance, Dribbble, personal website or Figma
2. 2–3 landing pages or web UI projects you personally designed
3. Your time zone and confirmation that you can work fixed full-time hours with good UK overlap
4. Your earliest available start date

We’re reviewing applications as they come in and are looking to hire as soon as possible.

Conditions

Fully remote role

What we're looking for

• Solid experience in UX/UI, Product Design, or Interaction Design.
• A portfolio that shows user-centered thinking, problem-solving, and the impact of your work.
• Strong skills in Figma and experience working with Design Systems.
• Comfort using AI tools in your own workflow (e.g., for research synthesis, ideation, prototyping, or content).
• Experience incorporating user research and data into design decisions.
• Clear communication skills and the ability to explain the "why" behind your design choices.

What you'll do

• Design end-to-end experiences for web and mobile products, from early discovery to polished UI.
• Create user flows, wireframes, and interactive prototypes that clearly communicate behavior and intent.
• Incorporate AI tools throughout the design process, from research synthesis and ideation to rapid prototyping and iteration.
• Contribute to and evolve the Design System.
• Collaborate closely with product, engineering, and stakeholders to turn requirements into simple, effective solutions.

Nice to have

• Experience with rapid prototyping using AI-assisted or no-code tools.
• Familiarity with conversational design or prompt design.
• Experience across B2B and/or consumer products on multiple platforms.

Benefits

• 20 days of paid vacation after completing one year.
• Referral program for successful candidate recommendations.
• Finder's fee.
• Comprehensive training and certification programs for continuous professional development.
• Work-from-home aid to create a comfortable remote setup.
• English classes to support communication and career growth.
• Fitness program and coaching sessions to support personal and professional development.
• Profit sharing reflecting our commitment to collective success.

Qualifications and requirements

• Develop, manage, and optimize paid media campaigns across Google Search, Shopping, Display, YouTube, and Meta platforms.
• Monitor performance regularly, implement optimizations, and maintain clear optimization logs for visibility and continuous improvement.
• Own channel-level performance through budget pacing, testing, targeting, bidding, and creative recommendations.
• Maintain and update all Account Budget Pacing Sheets, Optimization Logs, and internal reporting trackers.
• Build and manage testing roadmaps, including audience segmentation, bid strategies, landing page opportunities, and creative experimentation.
• Translate data into clear reports, dashboards, and actionable insights for internal teams and client-facing updates.
• Collaborate with strategists and creative leads to ensure media strategy aligns with broader client goals.

Required Qualifications

• 5+ years of hands-on paid media experience in an agency or performance marketing environment.
• Strong experience managing lead-generation campaigns across Google Ads and Meta Ads Manager.
• Proven ability to optimize campaigns against KPIs such as CPA, ROAS, CTR, CVR, lead quality, and pipeline or revenue impact.
• Working knowledge of conversion tracking, GA4, Google Tag Manager, attribution, and offline conversion data.
• Strong budget pacing, testing, and performance analysis skills. Ability to make proactive channel-level recommendations with increasing autonomy.
• Strong Excel or Google Sheets skills, including pivot tables, lookups, and multi-sheet reporting.
• Excellent communication skills, with the ability to explain insights, strategy, and next steps clearly to internal teams and stakeholders.

Job functions

We’re looking for a full-time Senior Paid Media Manager to lead channel strategy, execution, and performance optimization across Google Ads, Meta, and paid social platforms. This role is ideal for an experienced paid media marketer who can think strategically, work autonomously, and execute campaigns that drive measurable lead generation and revenue impact.

The Paid Media Manager owns the platform-level strategy and execution, including campaign structure, targeting, bidding, budget pacing, testing, optimization, and channel-specific recommendations.

This person is expected to provide proactive account direction and paid media recommendations that improve performance, lead quality, pipeline impact, and revenue outcomes. They should be comfortable translating broader client strategy into smart platform decisions and staying current on paid media tactics, platform changes, and performance best practices.

As part of a collaborative marketing team, you’ll work closely with our Senior Digital Marketing Strategist and creative resources to shape, optimize, and scale paid media programs that align with client goals.

Desirable skills

• Experience with YouTube, Shopping, Display, Microsoft Ads, LinkedIn, TikTok, programmatic, or other emerging paid channels.
• Experience managing high-volume budgets.
• Familiarity with Looker Studio, Supermetrics, or other BI/reporting tools.
• Google Ads, Meta Blueprint, or related platform certifications.
• Experience with banking, multi-location, home services, franchise, or other lead-generation-heavy industries.
• Experience using AI tools to support research, reporting, creative ideation, or workflow efficiency.
  

Conditions

• Fully Remote
• PTO , Holidays & Dedicated Sick Days
• Technology Stipend
• Udemy Training Subscription
• Annual Performance Bonus

Who We’re Looking For:

The Job:

• Run growth on our social media and email. Experiment with creative growth hacking to get more of the right people finding us, following us, and becoming customers.
• Find and collaborate with the right industry influencers (event planners, office managers, EAs, workplace creators) and bring a creative angle that maximizes the impact. Our edge: we can make them their own custom merch, which most brands can’t.
• Build a highly engaging email series with our current customers. Set the vision, create the content, and iterate.
• Create case studies and find creative ways to showcase our customers.

Experience:

• Experience with influencer marketing and B2B/creator partnerships, especially in workplace and events ecosystems.
• Comfort producing or directing creative content (copy + messaging) and testing different angles for social and email.
• Ability to turn customer wins into compelling case studies with measurable impact.
• Experience scaling growth programs post-rebrand.

Benefits:

Required Skills & Qualifications

• 2–4 years of hands-on SEO experience
• Native Spanish Speaker and fluent in English
• Strong knowledge of On-Page, Off-Page & Technical SEO
• Experience in keyword research, competitor analysis & link building
• Hands-on experience with Google Analytics, Search Console & GTM
• Strong SEO reporting and analytical skills
• Ability to manage multiple projects in a fast-paced remote environment

Key Responsibilities

• Good understanding of search engine optimisation techniques.
• Responsible for the execution, coordination, and implementation of SEO activities (on-page & off-page) for E-commerce websites
• Must have off-page/on-page SEO knowledge
• Conduct on-site and off-site SEO competitor analysis
• Help to execute on-site and off-site SEO strategies (including link building) for a range of clients in a host of industries
• Build strong, long-term client relationships and maintain frequent contact
• Perform keyword research to optimise existing content and explore new opportunities
• Maintain weekly reports and monthly reports
• Performing competition analysis and backlink analysis
• Complete weekly and monthly performance reports
• Carrying out SEO Audit work, connecting bloggers for quality backlinks
• Maintaining blogs & implementing SEO optimisation techniques for the website and the YouTube channel
• Hands-on with Google Analytics, Webmaster tool, Google Tag Manager, etc.
• Participation in client communication

Preferred Skills

• Healthcare or e-commerce SEO experience
• Experience with international websites
• Knowledge of Local SEO & search trends
• Experience with YouTube SEO & content optimization
• Familiarity with SEO tools such as Ahrefs, SEMrush or Screaming Frog

What We Offer?

• Opportunity to work on digital marketing for global healthcare doctors, surgeons, clinics and hospitals.
• A collaborative and growth-driven work environment.
• Learning and development opportunities, including internal training sessions.
• Career progression within the content and other domains.

Apply now and be a part of HMA’s growing content team!

Experience and Skills

• 4+ years of experience in digital marketing, growth marketing, content marketing, or a related discipline, ideally within a B2B or B2B SaaS environment.
• C1 English level or higher.
• Hands-on experience operating account-based marketing (ABM) platforms such as Propensity, 6sense, or Demandbase.
• Strong technical and on-page SEO experience, including keyword research, internal linking, and content performance analysis.
• Familiarity with Answer Engine Optimization (AEO) and visibility strategies for AI-driven platforms like ChatGPT, Perplexity, and Google AI Overviews.
• Proficiency with Google Analytics 4 (GA4) and website CMS platforms.

Skills

• SEO
• AEO
• ABM
• GA4
• CMS
• 6sense
• Demandbase
• Digital Marketing
• Content Marketing

Key Responsibilities

• Optimize, publish, and maintain SEO and AEO-focused articles, landing pages, and web content to maximize visibility across traditional search and AI engines.
• Manage the organic content publishing pipeline and maintain a predictable production calendar across web and social channels.
• Own routine website updates, collaborating with operations teams to improve page layouts, navigation, and call-to-actions for higher conversion.
• Operate the ABM platform to set up target-account lists, configure campaigns, and report on account engagement.
• Draft, schedule, and optimize organic social media content, maintaining a consistent brand voice.
• Analyze digital channel performance using GA4, translating data into actionable optimization decisions.

Nice to Have

• Propensity
• Oktopost
• B2B SaaS

Benefits

We provide the opportunity to participate in impactful and technically rigorous industrial data projects that drive innovation and professional growth. Our work environment emphasizes technical excellence, collaboration, and continuous innovation.

Niuro supports a 100% remote work model, allowing flexibility in work location globally. We invest in career development through ongoing training programs and leadership opportunities, ensuring continuous growth and success.

Upon successful completion of the initial contract, there is potential for long-term collaboration and stable, full-time employment, reflecting our long-term commitment to our team members.

Joining Niuro means becoming part of a global community dedicated to technological excellence and benefiting from a strong administrative support infrastructure that enables you to focus on impactful work without distraction.

Requirements:

• Available 9:00 AM to 5:00 PM US Eastern, Monday to Friday. This schedule is fixed - our clients are American and you will be on their calls. Please check what that means where you live before applying.
• Fluent in the stack: Screaming Frog or an equivalent crawler, Google Search Console, GA4, Ahrefs or Semrush, WordPress at agency scale, Google Business Profile, and structured data.
• Managed at least two people for at least a year — actually managed them, including telling someone their work wasn't good enough and keeping them on the team afterwards
• Have been the accountable person for a domain's organic performance, not a contributor to it
• Can hold a 45-minute call in English with a physician-owner who interrupts you, without a script. Advanced English (C1+) is a hard requirement, not a preference
• Technical SEO deep enough to explain a Core Web Vitals fix in terms of the asset causing it, read a log file when the crawl summary doesn't add up, and refuse a quick fix that breaks something downstream
• Understand why medical content needs a reviewer, and what happens to a practice that publishes treatment claims without one

Not a fit if: you want strategy without hands-on technical work · you don't want to be on client calls · your management experience is "mentoring juniors" · you need the agenda sent to you before you know what to prepare · you'd rather your boss delivered the hard message to your team member · you've bought links or published unreviewed AI content for a medical client and thought it was fine

What you own

• The technical standard across every account — crawl health, indexation, schema, Core Web Vitals, migrations, and the judgment calls above them
• The client relationship. You run the recurring SEO calls yourself: set the agenda, present results, defend the plan when a client pushes back, and say no when what they want will hurt them
• A team of junior SEO specialists. You assign their work, review it before it ships, and tell them directly when it isn't good enough
• Coverage. Every account has a named backup with real context, so a week of your absence moves nothing

Your first 90 days

You take over the recurring client calls. You publish an account plan and a call agenda before each one, not after. You put a QA gate in front of everything the juniors ship. You build the backup map. By day 90, nothing in the department waits on you personally to unblock it.

Nice to have

Experience with medical, dental, legal or other regulated/YMYL accounts
• Google Business Profile and multi-location local SEO
• WordPress at agency scale
• Experience building a junior team from scratch, not just inheriting one
• Familiarity with AI-assisted SEO workflows and AI search visibility
• Bilingual Spanish/English — our team spans several countries

What we offer

• USD compensation paid via Wise, on the 15th and last day of each month
• A written 90-day review against a defined scorecard, with a raise attached to it
• Full ownership of the SEO department - you set the standard rather than inherit someone else's
• A junior team to build and lead, with real hiring input
• A direct working relationship with the founder. No layers, no politics
• Fixed hours and no on-call. When your day ends, it ends

Qualifications and requirements

• 2–3 years in performance marketing (agency or brand side) - OR you are junior with real hunger, you learn fast, and you can show us something you've run
• Good written English
• You understand (or want to master) CPA, margin, and why platform numbers lie - we measure against real store revenue, not Meta's dashboard
• You can read a funnel: sessions, drop-off points, conversion by step - or you genuinely want to learn it fast, with guidance
• Full-time (30–40 hrs/week). This is your main job. Side projects are fine only if they never touch our daily rhythm.
• Bonus: you can make static image ads yourself (AI tools provided)

Performance Marketer & Creative Strategist

• Research competitor ads (Meta Ad Library, TikTok Creative Center) and turn what works into new angles and hooks
• Own creative strategy with the founder: which angles to test, why, in what order - you bring proposals, we decide fast, you execute faster
• Write ad copy and clear creative briefs for our AI video editor - then push for fast production
• Build, launch, test, and kill ads on Meta first (TikTok and others later), following clear rules we set together
• Check results daily. Kill losers fast. Scale winners.
• Analyze the full funnel — ad → landing page → product page → checkout — using Clarity recordings, drop-off data, and store analytics. Find where people leave, tell us why, propose the fix. "The page has a problem" is not analysis; "42% drop at the price reveal, here is what to change" is.
• Setup work: ad accounts, pages, pixels

Qualifications

• 2+ años de experiencia en Marketing Operations, Campaign Coordination, Marketing Data/CRM Operations o roles similares.
• Excel avanzado.
• Inglés avanzado (excluyente).
• Alta atención al detalle y capacidad de organizar múltiples proyectos a la vez.
• Disponibilidad para trabajar en horario alineado a Central Time (CT), USA.

Key Responsibilities

Buscamos Marketing Coordinators para sumarse a un equipo que da soporte a campañas de Direct Mail y Digital Marketing para clientes en EE. UU. El rol abarca tres líneas de trabajo — datos y audiencias, coordinación operativa de campañas, y marketing digital — y buscamos perfiles que puedan aportar en una o más de estas áreas, con comodidad para moverse entre tareas de distinto tipo en el día a día.

Datos y audiencias

• Preparación de datos de campaña según requerimientos del cliente.
• Segmentación y selección de audiencias con SQL y CRM.
• Control de calidad de datos y mantenimiento de registros de campaña.

Coordinación de campañas

• Gestión end-to-end de campañas en COMS.
• Revisión de piezas creativas antes de producción.
• Elaboración de reportes de performance en Excel.
• Documentación y seguimiento de procesos; revisión de facturas.

Marketing digital

• Coordinación de campañas digitales (email, landing pages, formularios) desde intake hasta deployment.
• Gestión de timelines en Workfront/Asana/Jira.
• Armado y seguimiento de UTMs y documentación operativa.

Preferred Skills

• Experiencia con SQL y/o plataformas CRM.
• Herramientas de gestión de proyectos: Workfront, Asana, Jira, Monday.com.
• Experiencia revisando materiales creativos/QA.

Experience and Skills

• Senior-level professional with 5+ years of experience in Business Development, Account Management, Client Success, Consulting, Sales, or a similar client-facing role.
• Experience in technology, IT services, SaaS, staffing, consulting, or B2B environments.
• Proven experience managing client relationships and driving opportunities toward successful outcomes.
• Strong commercial, negotiation, communication, and stakeholder management skills.
• Experience managing multiple priorities, processes, and stakeholders while tracking KPIs, pipelines, or SLAs.
• B2 English level or higher
• Hands-on experience with KPI Tracking, Pipeline Management, SLA Management.

Skills

• Business Development
• Account Management
• Client Success
• Consulting
• Sales
• Stakeholder Management
• Negotiation
• KPI Tracking
• Pipeline Management
• SLA Management

Key Responsibilities

• Own client requirements from initial intake through successful closure, ensuring priorities and preferences are clearly understood.
• Build proactive, trusted client relationships and provide guidance throughout interviews, evaluations, and decision-making.
• Coordinate with Talent and Engineering teams to move processes forward, resolve blockers, and manage risks.
• Manage multiple concurrent processes while monitoring KPIs, pipelines, SLAs, and overall performance.
• Identify opportunities for upselling, account expansion, and long-term client growth.
• Improve processes, communication, and operational efficiency through continuous analysis and practical changes.

Nice to Have

• CRM
• ATS
• Upselling
• Account Expansion

Benefits

We provide the opportunity to participate in impactful and technically rigorous industrial data projects that drive innovation and professional growth. Our work environment emphasizes technical excellence, collaboration, and continuous innovation.

Niuro supports a 100% remote work model, allowing flexibility in work location globally. We invest in career development through ongoing training programs and leadership opportunities, ensuring continuous growth and success.

Upon successful completion of the initial contract, there is potential for long-term collaboration and stable, full-time employment, reflecting our long-term commitment to our team members.

Joining Niuro means becoming part of a global community dedicated to technological excellence and benefiting from a strong administrative support infrastructure that enables you to focus on impactful work without distraction.

Qualifications, Skills and Key Competencies:

• 3+ years of local SEO experience
• Proven Local SEO SOPs
• Strategic thinker, not just a task executor
• Experience working with home service accounts
• Ability to build and own 6/12-month strategy plans, not just execute a task list
• Must provide a portfolio or audit sample demonstrating actual client work (Google Business Profile optimization, strategy, citation building, and on-page SEO)
• Full-time exclusive commitment to this role, with no concurrent work for other agencies or clients
• Strong written English for client-facing communication and reporting
• Experience using AI as an additional tool, not their only tool — they need a strong local SEO foundation, using AI to amplify what they already know from experience
• Experience managing 7–10 client campaigns at a time
• Reliable high-speed internet and a backup plan for outages.

Responsibilities:

• Google Business Profile Audit, Competitor Analysis and Optimization
• Comprehensive website audits covering competitive, on-page, off-page, and technical
• Building 6-month and 12-month SEO strategies tailored to each client and market
• Local citation building, NAP consistency audits, and cleanup
• Local keyword research, competitor analysis, and market research
• On-page optimization: title tags, meta descriptions, headers, content
• Rank monitoring and data-driven optimization recommendations
• Maintaining clear, client-ready tracking and reporting systems
• Support on link building and local content optimization
• Assistance with monthly client reporting

Nice-to-haves:

• Past experience working with another local SEO agency that focused on home service businesses
• Experience with Google Ads
• Experience with Slack (our main communication platform)
• Experience with schema markup / structured data implementation
• Experience with Ai prompt and system engineering

Benefits:

• 7 paid days off per year, plus local public holidays observed
• Weekly, on-time pay in USD
• Potential for bonuses
• Direct access to the Lead SEO — no middle-manager layer
• Growth and expanded responsibility tied to impact, not a review cycle