Skills relacionados:
Communication Saas Account Management
$$$ Full time
exec manager customer support support

All roles at JumpCloud® are Remote unless otherwise specified in the Job Description.

About JumpCloud®

JumpCloud® is the AI-powered unified IT management platform designed to secure the modern workforce. By consolidating identity, device, and access management, JumpCloud provides intelligent, secure IT that scales from human users to autonomous AI agents. We help organizations around the globe eliminate complexity and turn AI risk into an optimized advantage, ensuring the right people and agents have secure access to the right resources at all times.

 

JumpCloud is Intelligent, Secure IT.


About the Role

JumpCloud is looking for a VP of Global Customer Success & Support who functions like a scientist and leads like a world-class coach. We don’t just want an administrator; we need a deeply curious, data-obsessed leader to own the post-sale journey for our global technical support, professional services, and success teams.

 

The Core Mission

You will lead a global team of 100+ across the US, UK, Mexico, and India. Your mandate is to transform customer interactions into a rigorous, data-driven engine that eliminates churn and delivers an uncompromising standard of excellence. You will be expected to move the organization toward an AI-foundational approach, utilizing automation and machine learning to streamline operations and enhance team efficiency.

\n


Who You Are:
  • Deeply Curious: You are a "data explorer" who isn't satisfied with surface-level answers.. You dig in to understand the “why” behind a technical friction point or a churn trend until the logic is clear.  You’re in front of the customer with your teams, asking questions, gathering insights and identifying opportunities.

  • Scientifically Minded: You view the customer journey through a lens of granular data.  Your decisions are backed by health scores, capacity modeling, and usage patterns rather than "gut feel".

  • A Standard-Bearer & Coach: You hold yourself to a high bar and expect the same from your team. You believe that "good enough" is the enemy of world-class. You mentor your team to achieve excellence, blending high empathy with high accountability.

  • A Product Aficionado: You have a passion for the product's capabilities. You act as a bridge between the customer and Engineering/Product, translating complex pain points into an indispensable roadmap.

  • AI-Forward: You look for ways to augment human talent with technology. You prioritize building a foundation where AI handles the routine so your team can focus on the complex.


Key Responsibilities

Architect the Customer Engine for Trust-driven Strategic Revenue Growth

  • Refine the Customer Success, Global Technical Support, and Account Management team for scale.

  • Transition the department to an AI-first operational model, identifying opportunities to automate workflows, streamline ticket resolution, and personalize customer engagement at scale.

  • Refine operational frameworks (people, process, and tech) to ensure the organization scales efficiently without inflating headcount.

  • Customize our onboarding motion for every segment (SMG, Commercial & Enterprise), ensuring implementation is a technical "win" from day one with every single customer.

  • Lead our revenue-oriented expansion teams by focusing on customer trust and experience. 

  • Enhance operational frameworks (people, process, and tech) to ensure the organization can handle massive growth across segments without losing service quality.

  • Define the responsibilities for AMs, TAMs, and CSMs to ensure the model is efficient and best for the customer.

Drive Data-Centered Retention

  • Own the end-to-end post-sale motion experience and Net Retention Rate (NRR), using predictive data & tools to identify and mitigate churn risks before they manifest.

  • Accountable for global NPS and CSAT metrics, treating these as scientific benchmarks for improvement.

  • Improve overall onboarding experience and long term retention

Product & Technical Advocacy

  • Act as the bridge between the Customer and Engineering/Product by implementing timely and nimble feedback loops that provide Product teams with critical customer insights. 

  • Translate complex customer pain points into actionable feedback that drives a "sticky" and indispensable product roadmap.

High-Performance Leadership

  • Manage five direct reports and a 100+ person global footprint.

  • Present operational updates to the Executive Team and Board of Directors, defending strategies with clear metrics and logical depth.


Requirements:
  • Proven Scale: Significant experience leading both Technical Support, Account Management and Customer Success teams across SMB, Commercial and Enterprise segments in a fast-growing SaaS environment.

  • Global Expertise: Experience managing distributed teams across multiple time zones (specifically India, NAM, LATAM, and EMEA).

  • Analytical Rigor: Proficiency in using data to drive capacity planning, health scoring, and operational efficiency.

  • Data Excellence: History of strengthening data trails and building a comprehensive understanding of churn and CSAT indicators as well as refining individual KPIs for the entire global team and upleveling operational frameworks.

  • Ability to Travel: This role travels approx 30% of the time to customer sites as well as to leadership and team meetings.  Travel is both domestic and international.  


\n

#LI-KF1


Where you’ll be working/Location:

JumpCloud® is committed to being Remote First, meaning that you are able to work remotely within the country noted in the Job Description.

 

You must be located in and authorized to work in the country noted in the job description to be considered for this role. 

 

Please note: There is an expectation that our engineers participate in on-call shifts. You will be expected commit to being ready and able to respond during your assigned shift, so that alerts don't go unaddressed.

 

Language:

JumpCloud® has teams in 15+ countries around the world and conducts our internal business in English. The interview and any additional screening process will take place primarily in English. To be considered for a role at JumpCloud®, you will be required to speak and write in English fluently.  Any additional language requirements will be included in the details of the job description.

 

Why JumpCloud®?  

If you thrive working in a fast, SaaS-based environment and you are passionate about solving challenging technical problems, we look forward to hearing from you! JumpCloud® is an incredible place to share and grow your expertise! You’ll work with amazing talent across each department who are passionate about our mission. We’re out of the box thinkers, so your unique ideas and approaches for conceiving a product and/or feature will be welcome. You’ll have a voice in the organization as you work with a seasoned executive team, a supportive board and in a proven market that our customers are excited about.  

 

One of JumpCloud®'s three core values is to “Build Connections.” To us that means creating " human connection with each other regardless of our backgrounds, orientations, geographies, religions, languages, gender, race, etc. We care deeply about the people that we work with and want to see everyone succeed." - Rajat Bhargava, CEO

 

Please submit your résumé and brief explanation about yourself and why you would be a good fit for JumpCloud®.  Please note JumpCloud® is not accepting third party resumes at this time.   

 

JumpCloud® is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

 

Scam Notice:

Please be aware that there are individuals and organizations that may attempt to scam job seekers by offering fraudulent employment opportunities in the name of JumpCloud. These scams may involve fake job postings, unsolicited emails, or messages claiming to be from our recruiters or hiring managers. Please note that JumpCloud will never ask for any personal account information, such as credit card details or bank account numbers, during the recruitment process. Additionally, JumpCloud will never send you a check for any equipment prior to employment.

 

All communication related to interviews and offers from our recruiters and hiring managers will come from official company email addresses (@jumpcloud.com) and will never ask for any payment, fee to be paid or purchases to be made by the job seeker. If you are contacted by anyone claiming to represent JumpCloud and you are unsure of their authenticity, please do not provide any personal/financial information and contact us immediately at recruiting@jumpcloud.com with the subject line "Scam Notice"

 

#LI-Remote #BI-Remote



Please mention the word **ADVANTAGE** and tag ROjox when applying to show you read the job post completely (#ROjox). This is a beta feature to avoid spam applicants. Companies can search these words to find applicants that read this and see they're human.
$$$ Full time
Physiotherapist
  • Sword Health
  • Porto, Porto, Porto, Portugal
infosec customer support testing video
At Sword, we’re building AI to heal billions and unlock humanity’s full potential. In doing so, we’re pioneering AI Care, a fundamentally new approach to healthcare built for medical reasoning, safety, and real-time treatment, not generic technology applied after the fact. As both a clinical-centric frontier AI lab and an applied AI platform, Sword is reimagining how care is delivered at scale, removing traditional barriers like appointments, waiting rooms, and stigma so more people can access the care they need—and ultimately get back to lives lived in full.

Since 2020, Sword has expanded across physical therapy, women’s health, cardiometabolic, and mental health, and is now moving beyond the session to a fully AI-native, 24/7 care program that brings physical activity, therapeutic exercise, psychotherapy, nutrition, and behavior change into one connected experience. More than 700,000 members across three continents have completed over 10 million AI sessions, helping 1,000+ enterprise clients avoid more than $1 billion in unnecessary healthcare costs. Backed by 42 clinical studies, 44+ patents, and more than $500 million raised from leading investors including Khosla Ventures, General Catalyst, and Founders Fund, Sword is defining a new standard for healthcare.

We are hiring a Physiotherapist (PT), based in the Portugal, motivated by delivering the best possible patient care. This PT will join our team and will work remotely! If you'd like to be a part of what we're building, please apply.

AI Proficiency at Sword Health
AI fluency is a core expectation at Sword Health. Every candidate is assessed against our three-level framework — be ready to share real examples of how AI is already part of how you work.


  • Explorer (Level 1) — Uses AI daily to boost personal productivity
  • Builder (Level 2) — Creates workflows and tools that elevate the whole team
  • Integrator (Level 3) — Embeds AI into products and processes at scale




Every hire must demonstrate at least Level 1. The expected level will vary depending on the seniority of the role.

What You’ll Be Doing

  • Provide 1-to-1 support to members through message-based chat and phone/video calls;
  • Apply our digital approach to surgical prehabilitation and the management of patients with musculoskeletal disorders;
  • Support the clinical validation of new therapeutic programs and products by assisting in data collection and testing.




What You Need To Have

  • Must have a Bachelor’s degree in Physiotherapy;
  • A minimum of 3 years of clinical experience in the treatment of musculoskeletal disorders;
  • A passion for personalised care that recognises the whole person, and views good health as more than just the absence of disease;
  • Excellent interpersonal skills that come across even through a digital care workspace, translating in the ability to engage our members;
  • Ability to balance clinical responsibilities with a strong focus on member empowerment, behavioural change, and motivational engagement;
  • Hard-working and able to handle the pressure of a fast-paced environment;
  • A strong commitment to data security and privacy.




A plus if you have experience in:

  • Completion of additional formal pelvic health education course(s), such as level 1 pelvic coursework (or equivalent);
  • Experience delivering behavioural support.
  • This range includes base, variable and equity




These compensation bands are just the starting point. Once someone joins and proves they’re outlier talent, we adjust quickly to ensure their compensation aligns with their impact.

Our job titles may span more than one career level. Actual pay is determined by skills, qualifications, experience, location, market demand, and other factors. Compensation details listed in this posting reflect the base salary and any potential variable, bonus or sales incentives, and the Company’s estimation of the value of private company stock options, if applicable. The pay range is subject to change, future value of company stock options is not guaranteed, and compensation may be modified in the future. In addition to our total compensation, Sword offers a number of benefits as listed below.

Portugal - Sword Benefits & Perks:

  • Health, dental and vision insurance
  • Meal allowance
  • Equity shares
  • Remote work allowance
  • Flexible working hours
  • Work from home
  • Discretionary vacation
  • Snacks and beverages




Note: Please note that this position does not offer relocation assistance. Candidates must possess a valid EU visa and be based in Portugal.

Sword Health complies with applicable Federal and State civil rights laws and does not discriminate on the basis of Age, Ancestry, Color, Citizenship, Gender, Gender expression, Gender identity, Gender information, Marital status, Medical condition, National origin, Physical or mental disability, Pregnancy, Race, Religion, Caste, Sexual orientation, and Veteran status.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Please mention the word **GOLDEN** and tag ROjox when applying to show you read the job post completely (#ROjox). This is a beta feature to avoid spam applicants. Companies can search these words to find applicants that read this and see they're human.
$$$ Full time
董事长秘书 广州集团办å…
  • 圣丰亨利置业有限公司
  • 济南,
virtual assistant education customer support marketing
职位来源于智联招聘。

集团重点培养对象,需要长期出差。

转业军人、国外留学者、优先考虑。

  • 协助公司高层撰写各类文件、报告、决策方案和会议纪要等,负责文件的整理、归档和保管;
  • 安排高层的行程、安排会议,协调公司各个部门之间的工作;
  • 对公司运营情况及时跟进和提出意见,帮助高层解决问题;
  • 协助高层处理公司日常事务,如请假、差旅等;
  • 接待客户及来访者,维护公司形象。

任职要求:

  • 本科及以上学历,优秀应届毕业生亦可;
  • 具备优秀的沟通协调能力和团队协作精神;
  • 快速适应工作节奏,勇于承担任务;
  • 完成高效的时间管理和多任务处理;
  • 熟练使用Office办公软件。

以担保或任何理由索要财物,扣押证照,均涉嫌违法。

Please mention the word **COLORFUL** and tag ROjox when applying to show you read the job post completely (#ROjox). This is a beta feature to avoid spam applicants. Companies can search these words to find applicants that read this and see they're human.
$$$ Full time
Future Open Positions
  • Aircapture
  • Berkeley,
customer support engineer marketing finance
Don't see a job your interested in, but want to work with us?

Submit your resume, LinkedIn profile, and a brief paragraph explaining your ideal role and how your skillsets can plug into solving our challenges. We recommend that you continue to look at our job postings, and when you see a fit, apply for that role specifically to make sure we see your interest and qualifications.

Thank you for your interest in Aircapture!

Please mention the word **PROUD** and tag ROjox when applying to show you read the job post completely (#ROjox). This is a beta feature to avoid spam applicants. Companies can search these words to find applicants that read this and see they're human.
$$$ Full time
在线客服 纯文职 双ä¼
  • 上海欣才商务咨询有限公司
  • 南宁,
virtual assistant education customer support marketing
职位来源于智联招聘。

职位描述

做什么哒:纯打字(无销售性质)

1、通过网络在线用户提供咨询与在线解答;

2、维护好客户关系

3、针对用户反馈的问题进行有效的处理,给出有效的解决方案;

4、保证服务质量,善于总结和归纳问题,并提出解决问题方法;

薪资:无责底薪+餐补+房补+绩效

新员工前期的工资税后是在6k左右。 转正之后的一个税后工资就是在6k-12k左右。

工作时间:早九晚六, 不加班,做五休二

完善的其他福利:

入职缴纳六险一金、绩效奖金、带薪年假,餐补,车补各种补贴;

零食下午茶,不定期旅游;

公司提供专业的技能、管理能力培训;

每年享受带薪年假、法定节假日、年度体检等福利;

富有趣味和挑战性的工作任务;

愉悦的工作环境及平衡的工作生活;

良好的工作关系及优秀的团队;

享受团队建设活动,注重个人职业发展及晋升

我们需要的人才要求

  • 大专及以上学历优先,
  • 口头表达清晰,普通话标准,声线良好;
  • 良好的书面表达能力,能熟练操作和运用电脑,
  • 善于倾听,具备良好的服务意识及进取精神;
  • 有责任心,具有较强的亲和力和学习新知的能力;
  • 目标导向,乐于接受挑战能适应轮班安排;

以担保或任何理由索要财物,扣押证照,均涉嫌违法。

Please mention the word **PROVING** and tag ROjox when applying to show you read the job post completely (#ROjox). This is a beta feature to avoid spam applicants. Companies can search these words to find applicants that read this and see they're human.
$$$ Full time
Fire Fighter
  • Adani Airport Holdings Ltd
  • Greater Lucknow Area,
infosec education customer support marketing
About Business

JOB DESCRIPTION

Adani Group: Adani Group is a diversified organisation in India comprising 10 publicly traded companies. It has created a world class logistics and utility infrastructure portfolio that has a pan-India presence. Adani Group is headquartered in Ahmedabad, in the state of Gujarat, India. Over the years, Adani Group has positioned itself to be the market leader in its logistics and energy businesses focusing on large scale infrastructure development in India with O & M practices benchmarked to global standards. With four IG rated businesses, it is the only Infrastructure Investment Grade issuer in India.

Adani Airports Holding Limited: Adani Airports Holding Limited is reshaping the aviation landscape, transforming airports into dynamic hubs of connectivity, innovation, and service excellence. By prioritizing passenger experience, leveraging state-of-the-art technology, and enhancing operational efficiency, we are redefining airport infrastructure across India. Our vision is to create world-class airports that serve as gateways to regional development and global connectivity, positioning Adani Airports as a leader in the aviation sector with a focus on sustainable growth and community impact.

Job Purpose: Firefighter is responsible for responding to aircraft and structural fire emergencies, medical emergencies, hazardous material incidents, and other emergencies within the airport premises. This role involves ensuring the safety and security of passengers, crew, and airport personnel by performing firefighting, rescue and emergency medical services.

Responsibilities

Emergency Response:

Respond promptly to aircraft incidents, structural fires, medical emergencies, hazardous materials incidents, and other emergency situations on airport property.

Perform firefighting, rescue, and emergency medical services to ensure the safety of individuals and property.

Fire Suppression

Extinguish fires using various firefighting techniques, including the use of water, foam, dry chemicals, and other firefighting agents.

Conduct search and rescue operations in smoke-filled and hazardous environments.

Emergency Medical Services

Provide first aid and basic life support (BLS) to injured or ill individuals until advanced medical personnel arrive.

Assist in the transportation of patients to medical facilities as needed.

Operational Readiness

Perform daily inspections and maintenance of firefighting vehicles, extinguishers, and personal protective equipment (PPE).

Maintain inventory of firefighting supplies and equipment and ensure their readiness for use.

Participate in routine emergency response simulations, ICAO-mandated training, and fire drills.

Maintain detailed incident reports, training records, and shift logs for regulatory audits.

Compliance And Reporting

Adhere to all local, state, and federal regulations and guidelines related to firefighting and emergency response and ensure all tasks are performed following Standard Operating Procedures (SOPs).

Identify potential hazards during patrols and inspections, ensuring immediate corrective action.

Prepare and submit accurate incident reports, equipment logs, and other required documentation.

Collaboration And Coordination

Collaborate with airport operations, medical services, and external emergency agencies during incidents.

Coordinate with the Duty Manager, ATC, and airport authorities during emergency operations and drills.

Key Stakeholders - Internal

Duty Manager - ARFF

Airport Operations Team

Airport Security

Emergency Medical Services

ARFF Crew Members

Engineering & Maintenance Team

Health, Safety & Environment (HSE) Team

Key Stakeholders - External

Local Fire Services Department

Airlines Operating at the Airport

Ground Handling Companies

ARFF Equipment Manufacturers/Service Providers

Insurance Companies

Local Community Leaders

Civil Aviation Authorities

Qualifications

Education Qualification:

Diploma in Fire Fighting Technology or equivalent qualification.

Certification from an accredited firefighting academy is required.

Work Experience

2-3 years of experience firefighting experience, preferably in aircraft rescue and fire fighting (ARFF) operations.

Please mention the word **GEM** and tag ROjox when applying to show you read the job post completely (#ROjox). This is a beta feature to avoid spam applicants. Companies can search these words to find applicants that read this and see they're human.
$$$ Full time
Product Designer
  • Heidi
  • Sydney, Sydney, New South Wales, Australia
education customer support testing marketing
The Role

We're looking for a product designer who designs, prototypes, and ships. Someone who knows the difference between software that works and software that makes someone smile.

Clinicians use Heidi to get away from keyboards and back to patients. We want the product to feel as considered as the best software you've ever used: cohesive, quiet, and precise across every surface. When a clinician's tools feel right, they spend less time fighting software and more time with patients. That's the job.

You'll own specific features across Heidi's product surface, from the first rough frame through to what lands in front of clinicians. You'll work directly with engineers, care about the 3px padding issue as much as the information architecture, and ship work you're proud of, not just work that passes review.

This role is based in Sydney or Melbourne. If you're somewhere else and you're exceptional, we'll make it work.

We don't care about logos. Show us what you've made, and tell us why it's good.

What You'll Do

  • Produce pixel-precise, interaction-complete work you'd put in your portfolio, not work that just clears the bar
  • Use AI tools as part of your process: generating variants, accelerating exploration, moving from rough concept to refined solution faster than traditional workflows allow
  • Work directly with engineers during implementation, reviewing builds and flagging where quality has slipped from the spec
  • Sweat the details that separate good software from trusted software: type choices, spacing, motion, micro-interactions
  • Work within and contribute to the design system: apply existing patterns with rigour, flag where patterns are missing or broken
  • Share work early, give honest critique, and receive feedback with the same seriousness you'd give it

What We're Looking For

  • A portfolio that shows craft at the component and screen level. We want to feel something when we look at it, not just follow the UX flow.
  • You use AI tools (Figma AI, Claude Code, or similar) as part of your workflow: regularly and with intent, not occasionally
  • Strong foundational skills: typography, layout, colour, component architecture. The kind of thing you can see immediately in someone's work.
  • You can defend a design decision without referencing user testing; you have opinions about easing curves, optical versus mathematical alignment, and why a component should be structured the way it is
  • When you see a broken pattern in production, your instinct is to fix it, not file a ticket

If you answer 'no' to these, this may not be the job for you:

  • Are you geeky about software? Have you picked up a new tool in the last two weeks and gotten excited about it?
  • Does inconsistent spacing in a shipped product genuinely bother you?
  • Can you defend a design decision without referencing user testing?
  • Are you able to ship without a design system team, governance structure, and research coordinators at your beck and call?
  • Does the prospect of turning clinical chaos into something quiet, precise, and beautiful make you feel fuzzy inside?

Why Heidi?

Our health systems hurt everybody. Systems are log-jammed, clinicians' lives degrade in quality, and patients churn through the meat-grinder.

This is neither a special nor interesting insight.

However, it means we're solving a real problem. Hundreds of thousands of clinicians use Heidi. Every clinician using Heidi gets hours back in their day. This is the starting point to build the product of your dreams: immense distribution, and a world of potential.

You'll join a team that doesn't celebrate fundraise milestones, imaginary valuations, and glossy PR. We live and breathe the pain of modern health systems, and won't rest until we've exacted the change we'd like to see. We're medicos, engineers, and designers who've felt (on every side of the equation) what non-care feels like - the moral and practical toll as a provider or receiver.

The bad news is it's not an easy job - you will tear your hair out more than once. Modern technology company concepts don't transpose unto healthcare easily. The lows are really low.

The good news is you will trust and admire everybody you work with, and rest easy knowing you're doing THE defining work of your career. The highs are blindingly high.

Heidi will take care of you. We offer a $1,000 annual learning and development budget, a $150/month health and wellness allowance, a $500 home office budget, 26 weeks paid primary parental leave and 18 weeks paid secondary parental leave, fertility support up to $10,000, four weeks of work from anywhere per year, and serious equity.

True A-players progress extremely fast here. The nature of the scale-up game is demanding, but we don't track hours or micromanage - you're trusted to perform. We value mental health and adapt to your schedule. We operate on outcomes > inputs, not process theatre. We all take the bins out, metaphorically and literally.



Please mention the word **MAGNIFICENT** and tag ROjox when applying to show you read the job post completely (#ROjox). This is a beta feature to avoid spam applicants. Companies can search these words to find applicants that read this and see they're human.
$$$ Full time
Therapy Support Specialist
  • Noctrix Health
  • Remote
customer support healthcare medical salesforce
Noctrix Health is redefining the treatment of chronic neurological disorders with clinically validated therapeutic wearables. Our team of medical device specialists, neuroscientists, and consumer electronics engineers is dedicated to delivering prescription-grade therapy with an outstanding user experience. We have pioneered the world's first drug-free wearable therapy, clinically proven to alleviate symptoms in adults with drug-resistant Restless Legs Syndrome (RLS). Be part of our mission to transform healthcare, improve lives, and drive meaningful change with Noctrix Health. As a Therapy Support Specialist, you will play a crucial role in representing Noctrix. You will work closely with patients and clinicians to provide an exceptional onboarding experience through personalized activation sessions, as well as proactive and reactive remote therapy support via phone and video calls, text, email, and chat. Your consultative approach will ensure the smooth and successful use of Nidra therapy. Additionally, you will capture clinical support needs, provide valuable feedback to the marketing, sales, and product development teams, and collaborate with clinicians and functional organizations to define additional training requirements. This position offers the flexibility to work remotely and reports to the leader of Customer Care. Responsibilities:
  • Represent Noctrix in direct virtual patient interactions, including application training, product demonstrations, and proactive and reactive therapy support
  • Serve as a consultant to clinicians and technicians during the implementation process and calibration sessions to ensure the smooth and effective integration of our product
  • Capture therapy support needs and provide valuable feedback to the product management and development teams
  • Collaborate with clinicians and functional organizations to recommend content for training courses and materials
  • Maintain existing relationships with patients, as well as our clinical and business partners
  • Accurately input and manage customer interactions in Salesforce to ensure accurate and up-to-date data capture for client relationship management
Requirements:
  • High school diploma required
  • An associate or bachelor's degree in biology or a health-related field is encou

    Please mention the word **EXCELLENCY** and tag ROjox when applying to show you read the job post completely (#ROjox). This is a beta feature to avoid spam applicants. Companies can search these words to find applicants that read this and see they're human.
$$$ Full time
Sales Account Manager
  • Valatam
  • Remoto 🌎
Full Time Salesforce Google Drive Slack Automation Tools AI Tools

📌 Rol: Sales Account Manager (English/Spanish)

🌎 Ubicación: 100% remoto (LATAM)

💼 Tipo de Contrato: Full Time

💰 Salario: Desde USD 6/hora (aprox. USD 1044 mensuales)


📋 Descripción General

Valatam busca un/a Sales Account Manager bilingüe para gestionar el ciclo completo de ventas, desde el contacto inicial hasta el cierre de proyectos. La posición combina account management, desarrollo de propuestas, relación con clientes y optimización de workflows mediante automatización y herramientas digitales.


📋 Responsabilidades Principales

• Gestionar el ciclo de ventas completo y cierre de oportunidades.

• Desarrollar propuestas y presupuestos para proyectos.

• Mantener comunicación y relaciones sólidas con clientes.

• Coordinar proyectos y asegurar calidad en la ejecución.

• Apoyar actividades de business development y seguimiento de leads.

• Investigar oportunidades con clientes actuales.

• Redactar emails de outreach y follow-ups.

• Gestionar newsletter y presencia en LinkedIn.

• Registrar leads y oportunidades en Salesforce.

• Apoyar mejoras y automatizaciones de workflows.


🎯 Requisitos

• Excelentes habilidades de comunicación y presentación.

• Perfil proactivo, estratégico y orientado a soluciones.

• Capacidad para liderar proyectos y trabajar en entornos dinámicos.

• Inglés y español fluido.

• Experiencia con Salesforce (obligatorio).

• Manejo de Google Drive, Slack y herramientas de automatización o IA.


🏖️ Beneficios

• Incrementos salariales anuales.

• Bonos discrecionales de clientes.

• 7 feriados federales de USA + 4 días PTO pagos.

• Stipend para seguro médico.

• Bonos de cumpleaños y aniversario.

• Gym / Wellness allowance.

• Clases fitness online y eventos corporativos.

$$$ Full time
Project Analyst
  • Moonshot
  • Washington, Washington, District of Columbia, United States
teaching customer support education c
Moonshot is currently recruiting a Project Analyst to support program delivery in the US. In this role, you will coordinate a range of project activities to support the US team in implementing online violence prevention programs and research activities.

This role is ideal for an organized, self-starter with strong administrative skills, excellent attention to detail, and direct experience with project coordination, financial monitoring, and business process improvement.

Candidates must be based in MA, CO, NY, VA, GA, PA, MD, WI, TN, OR, NJ, DC. Occasional travel may be required.

Your responsibilities will include:

  • Providing effective project coordination support across the US program portfolio.
  • Supporting the development and maintenance of project work plans and task tracking in Monday.com, including schedule management, milestone tracking, workload monitoring, and status reporting.
  • Supporting budget development and project financial monitoring in consultation with project managers and the finance team (e.g., tracking expenditures, updating budgets, reviewing and reconciling project profit and loss statements, and reviewing supplier invoices)
  • Developing and distributing project documentation for internal and external audiences (e.g., meeting minutes, reports, slide presentations, briefing materials)
  • Assisting with the implementation and maintenance of digital advertising campaigns across various search engines, online forums, video sharing, and social media platforms (e.g., Google, YouTube, Rumble, TikTok, Quora, 4chan, Instagram, Facebook)
  • Supporting coordination and logistics for training programs and events, including scheduling, venue coordination, attendance tracking, invoicing, and payment processing
  • Coordinating the drafting, review, and issuance of contracts for consultants, suppliers, and project partners
  • Analyzing existing business processes and designing/implementing changes to streamline operations and enhance team efficiency
  • Working with the Senior Program Manager to ensure compliance with project contractual requirements and any relevant Federal, State, or local legislation
  • Working closely with the finance, operations, communications, design, and other administrative support teams
  • Supporting other related tasks as assigned by the Senior Program Manager

Requirements

Essential:

  • Demonstrable experience in project coordination or a comparable administrative role
  • Strong organisational and planning skills, with the ability to manage competing priorities and meet deadlines without compromising quality
  • Solid numerical ability, including experience working with budgets, spreadsheets, and data
  • Familiarity with project management software and comfort adopting new tools and systems
  • Clear, confident communicator across written, verbal, and interpersonal contexts
  • A practical problem-solver who can spot inefficiencies and follow through on improvements
  • Adaptable and calm under pressure, with a flexible approach to shifting priorities
  • A genuine commitment to Moonshot's mission and the values that underpin it
  • In addition, we require and will check on candidates' eligibility to work in the US. Candidates will be expected to undertake and pass any relevant security clearance procedures per clients' needs.

Desirable:

  • Experience or strong interest in working on online safety, intelligence, violent extremism, targeted violence, violence prevention or related areas
  • Experience supporting planning and logistics for training and events
  • Understanding of project management principles and methodologies
  • Experience or interest in contracting, compliance, or process improvement

Benefits

  • 15 days paid vacation leave, plus Federal holidays and 1 day additional paid leave for Native American Heritage Day
  • Flexible public holiday policy with the option to work federal holidays in exchange for a day off at another time
  • Full private healthcare package, including coverage for partners and children
  • Dental & Vision Insurance
  • Life & Disability Insurance
  • 24/7 access to free counseling via our Employee Assistance Program
  • 3% matched 401k contributions
  • Generous maternity and paternity leave: 26 weeks paid maternity leave, 8 weeks paid paternity leave
  • All permanent employees are granted share options upon employment

Salary: $55,000 - $63,000 (depending on skills and experience).

Please mention the word **PREFERED** and tag ROjox when applying to show you read the job post completely (#ROjox). This is a beta feature to avoid spam applicants. Companies can search these words to find applicants that read this and see they're human.
$$$ Full time
DOCENTE LIMPIEZA GESTIÓN DE RESIDUOS Y MEDIOAMBIENTE
  • Grupo Euroformac
  • Madrid, Madrid, Comunidad de Madrid, España
infosec customer support testing video
Buscamos un/a formador/a con experiencia en gestión medioambiental y servicios de limpieza para impartir este curso en modalidad mixta (aula virtual y teleformación).

¿Qué harás?

Impartir el módulo SEAG039PO, acercando al alumnado los fundamentos de la limpieza profesional, la gestión de residuos y la normativa medioambiental vigente.

Detalles del curso

💻 Aula virtual / Teleformación

📅 05/06 – 24/06/2026

⏰ 10:00 – 13:00 h (L–V)

🕐 40 horas

Requisitos mínimos

¿Qué necesitamos de ti?

Formación en Ciencias Ambientales, Química o similar

Experiencia en gestión de residuos y/o servicios de limpieza

Experiencia previa como docente o formador/a de adultos

Manejo de plataformas de teleformación

Please mention the word **PROMISED** and tag ROjox when applying to show you read the job post completely (#ROjox). This is a beta feature to avoid spam applicants. Companies can search these words to find applicants that read this and see they're human.
$$$ Full time
Technical support
  • LitePOS
  • Amet,
devops cloud exec customer support
Project manager

Amet risus nullam eget felis eget nunc lobortis mattis aliquam.

Apply for this job

Please mention the word **VISIONARY** and tag ROjox when applying to show you read the job post completely (#ROjox). This is a beta feature to avoid spam applicants. Companies can search these words to find applicants that read this and see they're human.

Sobre trabajos de Customer Success

Remote Customer Success job offers. Client management, onboarding and retention for SaaS companies. En RemoteJobs.lat conectamos a profesionales de Latinoamerica con empresas que ofrecen trabajo 100% remoto. Todas nuestras ofertas permiten trabajar desde cualquier ciudad, con pagos en dolares o moneda internacional.

Rango salarial

$2,000 - $5,000 USD/mes

Posiciones abiertas

212

Ubicacion

100% Remoto LATAM

Tip: Tambien puedes buscar ofertas en skills relacionados como

Customer Success salary ranges by seniority

Estimated ranges in USD/month for remote contracts with international companies. Vary by company, complementary stack and client location.

Level Years of experience Range USD/month
Junior 0-2 $2,000 - $2,750
Mid-level 2-4 $2,600 - $3,650
Senior 4-7 $3,500 - $4,550
Lead/Staff 7+ $4,250 - $5,000

Companies hiring remote Customer Success from LATAM

Some companies that have historically hired Customer Success profiles to work 100% remotely from Latin America:

HubSpot Toptal Crossover Automattic Globant Doppler

Frequently asked questions

The typical range for a remote Customer Success working for international companies is $2,000 - $5,000 USD/mes. The exact amount depends on seniority, the company's country, and whether the contract is full-time or project-based.

The most in-demand Customer Success profiles usually combine Communication, Saas, Account Management. Adding one of these opens more job offers and often increases salary range by 15% to 30%.

For US/EU companies yes: B2 minimum for technical interviews. There are alternatives at LATAM companies (Mercado Libre, Globant, Rappi) or agencies like Toptal where intermediate English is enough to start.

The 3 highest-impact things: (1) a public GitHub with 2-3 solid projects relevant to Customer Success, (2) an English LinkedIn profile optimized for recruiters, and (3) applying to 20+ offers per week instead of 2-3.